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Lexus of Serramonte

Colma, CA

4.8
770 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our guests get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. At Lexus of Serramonte in Colma/Daly City, we know that our success is best measured by the satisfaction of our customers. That's why we're proud to be an Elite of Lexus dealer, an award given to Lexus dealers who excel at sales, service and overall owner support. Visit Lexus of Serramonte in Colma, just a short drive south for San Francisco, Bay Area Lexus drivers, for a truly world-class luxury vehicle experience.
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700 Serramonte Blvd

Colma, CA

94014

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Showing 770 reviews

September 06, 2022

In spite of the shortage of available cars at this time, we are very pleased with the new ES 300H that we purchased. I wish that Lexus had not been so stingy with viewable space for the GPS maps. They could More

by mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weichardt
Sep 08, 2022 -

Lexus of Serramonte responded

Hello Mark, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2022

jv and vicktor did above and beyond . we are happy with our purchase. bought my first lexus from jv 2 years ago and got another one again . More

by john yohanes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
victor and jv
Aug 26, 2022 -

Lexus of Serramonte responded

Hi John Yohanes! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2022

Our salesman James was awesome. Would highly recommend him if you’re looking into purchasing a vehicle. More

by Lilylz19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Zheng
Aug 14, 2022 -

Lilylz19 responded

Look for James for outstanding customer services.

July 25, 2022

Good service and friendly. I get the exact model I want. They even help drive the vehicle home for me More

by rdd1221
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bailey
Jul 27, 2022 -

Lexus of Serramonte responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 21, 2022

Eric Weichardt made everything go smoothly, and I would suggest people use his expertise to purchase a car. Th ONLY negative feedback is that their finance guy is nasty. More

by Robin.Levene.McGregor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Vlardi
Aug 02, 2022 -

Lexus of Serramonte responded

Thank you for bringing this matter to our attention. We will use this as an opportunity to improve. We hope to see you again soon.

July 17, 2022

Steve Bailey and Joseph Kaufman worked very hard with us to get us the exact car we wanted. And they did! We are extremely happy with the service they provided! We at no time felt rushed or pressured and th More

by Tracey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JV, finance dept., Steve Bailey, Joseph Kauffman
Jul 19, 2022 -

Lexus of Serramonte responded

Tracey, we are so happy to read such a great review about Lexus of Serramonte! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 10, 2022

Our sales, Fernando was awesome! He was friendly, patient and acknowledgeable. Fernando made my buying experience very easy and enjoyable. Aaron, the finance staff was very helpful t More

by hugustoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando , Nick Hart, Aaron Li
Jul 12, 2022 -

Lexus of Serramonte responded

Hugustoo, thank you for your kind review; we are happy to pass along your comments to Fernando and the team here at Lexus of Serramonte! We look forward to your next visit! Take care!

June 11, 2022

Excellent team at this dealership. The professionalism and level of satisfaction is 5 stars. Steve B and JV were amazing to work with. Will come again for next purchase More

by aaguilar3.aa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JV Huynh , Steve Bailey
Jun 14, 2022 -

Lexus of Serramonte responded

Hi there, thank you so much for taking the time to leave a review for us. We're thrilled we could meet your expectations! We look forward to assisting you in the future, and hope you have an excellent day!

June 07, 2022

Eric was great! Had a very easy experience with him and process was transparent. Thanks Eric. More

by Freddie
Recommend Dealer
Yes
Employees Worked With
Eric Weichardt
Jun 09, 2022 -

Lexus of Serramonte responded

Hi Freddie, thank you so much for your positive comments about Lexus of Serramonte! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 14, 2022

Professional, transparent, and friendly. We were able to test drive and ask the questions we needed to make the right decision for our family. More

by a.takaishi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bailey, Danna Ye
Mar 16, 2022 -

Lexus of Serramonte responded

Hi, thank you so much for your positive comments about Lexus of Serramonte! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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