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Lexus of Serramonte
Colma, CA
763 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our guests get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
At Lexus of Serramonte in Colma/Daly City, we know that our success is best measured by the satisfaction of our customers. That's why we're proud to be an Elite of Lexus dealer, an award given to Lexus dealers who excel at sales, service and overall owner support. Visit Lexus of Serramonte in Colma, just a short drive south for San Francisco, Bay Area Lexus drivers, for a truly world-class luxury vehicle experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 763 reviews
October 02, 2021
Lexus of Serramonte is my life partner. All members of staff and management are always courteous, very helpful and will give you the best deal. Very fast in processing transactions. I was in and out in an staff and management are always courteous, very helpful and will give you the best deal. Very fast in processing transactions. I was in and out in an hour. Love my new UX 250h 🥰 More
by Lexus Lover
Employees Worked With
Nick Hart
September 01, 2021
The most pleasant people and very accommodating salesman like Fernando. They facilitate all the paperwork and explained in details what I should benefit on some of their offers regarding maintenance of my like Fernando. They facilitate all the paperwork and explained in details what I should benefit on some of their offers regarding maintenance of my car. Keep up the good works because I would be happy to recommend you to my friends and relatives. More
by Letty
Employees Worked With
Fernando
July 09, 2021
Dean was very straight forward with the service process and also showed me some helpful tips and tricks. The waiting areas were clean and peaceful. and also showed me some helpful tips and tricks. The waiting areas were clean and peaceful. More
by JQN
Employees Worked With
Dean Decastro
July 09, 2021
i have enjoyed working with this dealership for about 10 years - with 1 purchased car and two leased cars. Excellent information and fair pricing; excellent service years - with 1 purchased car and two leased cars. Excellent information and fair pricing; excellent service More
by john.rubenstein
Employees Worked With
Jorge Mcay: sales, 5 stars, Nick Hart, Allen Bock, Danna Ye
June 10, 2021
always friendly and welcoming, polite, always friendly and welcoming, polite,always friendly and welcoming, polite, always friendly and welcoming, polite, always friendly and welcoming, polite, and welcoming, polite,always friendly and welcoming, polite, always friendly and welcoming, polite, always friendly and welcoming, polite, More
by efrenkel
Employees Worked With
Yury Rykov, Dean Decastro, Pete McConnell
May 31, 2021
Pete McConnell has taken care of both our Lexus ES and RX since our purchase(s). His expertise is over-the-top and is always friendly and helpful. We wouldn't think of going to another dealer for purchase o since our purchase(s). His expertise is over-the-top and is always friendly and helpful. We wouldn't think of going to another dealer for purchase or service! More
by juliannehunt
Employees Worked With
Dan Vlardi, David Martinez, Pete McConnell
May 30, 2021
Pete McConnell is always welcoming, polite, friendly and thorough. The time for the service was prompt and convenient. The cleanliness of the car when delivered to me was freshly washed and looked spark thorough. The time for the service was prompt and convenient. The cleanliness of the car when delivered to me was freshly washed and looked sparkling, very pleased with that. Regards, Ed Barazoto More
by esbarazoto
Employees Worked With
Pete McConnell
May 21, 2021
I was going to see the NX300. During the pandemic I totally understand the shortage of the cars. But I feel very upset for the attitude for the people call kenneth Liu and Kenneth Chow This guy trying totally understand the shortage of the cars. But I feel very upset for the attitude for the people call kenneth Liu and Kenneth Chow This guy trying to mislead me and his attitude for the customers is very ridiculous. The first time when we go in Chow offer us a price but we think that doesn’t match our budget. He tell us going back to think about that. After one hour later.wWe decided accept the offer and going back to the dealerships. Chow said he cannot do that price for us. And he call Liu come to talk with us. Liu‘s attitude makes me very upset cause he said that we didn’t sign any contract, Is it right for a manager to treat the guests with such an attitude? I told him you don't mislead me. He says you don't pay in full price. And lots of them didn’t wear masks during work. That is the worst experience I have with the dealership. More
by Candy
Employees Worked With
Ken Liu
