Lexus of Serramonte

Dean was very straight forward with the service process and also showed me some helpful tips and tricks. The waiting areas were clean and peaceful. and also showed me some helpful tips and tricks. The waiting areas were clean and peaceful. More

i have enjoyed working with this dealership for about 10 years - with 1 purchased car and two leased cars. Excellent information and fair pricing; excellent service years - with 1 purchased car and two leased cars. Excellent information and fair pricing; excellent service More

Fantastic experience! The whole process was very efficient. I would highly recommend this dealership. efficient. I would highly recommend this dealership. More

Dean is a very professional person. Explain to us what needs to do. needs to do. More

always friendly and welcoming, polite, always friendly and welcoming, polite,always friendly and welcoming, polite, always friendly and welcoming, polite, always friendly and welcoming, polite, and welcoming, polite,always friendly and welcoming, polite, always friendly and welcoming, polite, always friendly and welcoming, polite, More

Pete McConnell has taken care of both our Lexus ES and RX since our purchase(s). His expertise is over-the-top and is always friendly and helpful. We wouldn't think of going to another dealer for purchase o since our purchase(s). His expertise is over-the-top and is always friendly and helpful. We wouldn't think of going to another dealer for purchase or service! More

Pete McConnell is always welcoming, polite, friendly and thorough. The time for the service was prompt and convenient. The cleanliness of the car when delivered to me was freshly washed and looked spark thorough. The time for the service was prompt and convenient. The cleanliness of the car when delivered to me was freshly washed and looked sparkling, very pleased with that. Regards, Ed Barazoto More

I was going to see the NX300. During the pandemic I totally understand the shortage of the cars. But I feel very upset for the attitude for the people call kenneth Liu and Kenneth Chow This guy trying totally understand the shortage of the cars. But I feel very upset for the attitude for the people call kenneth Liu and Kenneth Chow This guy trying to mislead me and his attitude for the customers is very ridiculous. The first time when we go in Chow offer us a price but we think that doesn’t match our budget. He tell us going back to think about that. After one hour later.wWe decided accept the offer and going back to the dealerships. Chow said he cannot do that price for us. And he call Liu come to talk with us. Liu‘s attitude makes me very upset cause he said that we didn’t sign any contract, Is it right for a manager to treat the guests with such an attitude? I told him you don't mislead me. He says you don't pay in full price. And lots of them didn’t wear masks during work. That is the worst experience I have with the dealership. More

The purchase of my used Chrysler 300 was an easy and fast experience. Everyone at the dealership was very helpful. It was a great experience. experience. Everyone at the dealership was very helpful. It was a great experience. More

I don't like this box. Why do i have to said 25 word ? this box is unnecessary and make me mad I won't rate again if this box still here. Some one listen ???????? this box is unnecessary and make me mad I won't rate again if this box still here. Some one listen ???????? More