Lexus of Serramonte

My hybrid just needed basic maintenance, and Lenny was excellent, as usual. Even though longer drive, I’m glad I switched to Serramonte from Putnam. excellent, as usual. Even though longer drive, I’m glad I switched to Serramonte from Putnam. More

Front desk people were not welcoming as we entered the dealership. I would have liked that that they said hello and point me to the person I was going to meet. dealership. I would have liked that that they said hello and point me to the person I was going to meet. More

The Service Team including their Customer Service staff is always terrific. They're always friendly, patient, and offer excellent suggestions. Over the years that I've had a Lexus, I've never been disapp is always terrific. They're always friendly, patient, and offer excellent suggestions. Over the years that I've had a Lexus, I've never been disappointed by the service given and pricing has always been great. More

We had the most pleasant car buying experience with this dealership. Within 15 minutes after requesting a quote online, we were contacted to schedule an appointment to test drive. We had already test driv dealership. Within 15 minutes after requesting a quote online, we were contacted to schedule an appointment to test drive. We had already test drive the car at another dealership the previous day and had a quote in hand. They were able to beat our quote in hand. Upon arrival, after a short wait, we went for a test drive and then started the paper work. From arrival to driving off with our new car, it took only 3 hours. Before we drove off, the sales person went through all the controls and features of the car. It was our first hybrid, so we were not familiar with some of the controls. Overall, the experience was pleasant and pressure free. More

Their service is top rated among all other dealerships and I kept coming back even I moved 100 miles away. Prices are just as great as other other auto shops. and I kept coming back even I moved 100 miles away. Prices are just as great as other other auto shops. More

Just brought my NX300H from Eric Weichardt at Lexus of Serramonte, he is very knowledgeable and answer all my questions with choosing my car, he gave honest opion on what I need or not, find me the car wi Serramonte, he is very knowledgeable and answer all my questions with choosing my car, he gave honest opion on what I need or not, find me the car within my budget. Highly recommend to see Eric if anyone decide to buy a Lexus More

My 1st 6mo. Service from purchase. It was a quick maintenence service, moderate clean courtesy car wash, and a bit long cashier service. Average impression. maintenence service, moderate clean courtesy car wash, and a bit long cashier service. Average impression. More

This dealership was amazing so helpful and accommodating would recommend to anyone who’s looking for a new car such a quick and easy process would recommend to anyone who’s looking for a new car such a quick and easy process More

Consistent care and attention to all details, including customer needs, is an apt description of Lexus of Serramonte. Service is excellent and my vehicle has lasted nearly 300,000 miles exclusively under c customer needs, is an apt description of Lexus of Serramonte. Service is excellent and my vehicle has lasted nearly 300,000 miles exclusively under care of this dealership and its excellent service department. More

I had these guys fix my window. Everything was good from the service from Dante to the emails asking if everything was good. Highly recommended. the service from Dante to the emails asking if everything was good. Highly recommended. More