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Lexus of Serramonte
Colma, CA
767 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our guests get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
At Lexus of Serramonte in Colma/Daly City, we know that our success is best measured by the satisfaction of our customers. That's why we're proud to be an Elite of Lexus dealer, an award given to Lexus dealers who excel at sales, service and overall owner support. Visit Lexus of Serramonte in Colma, just a short drive south for San Francisco, Bay Area Lexus drivers, for a truly world-class luxury vehicle experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 767 reviews
April 20, 2020
I highly recommend Lenny Villajin, service consultant. He was very professional and explained everything fully. During this Covid 19 situation and short staff, the Lexus staff were very courteous. He was very professional and explained everything fully. During this Covid 19 situation and short staff, the Lexus staff were very courteous. More
by Marilynn
Employees Worked With
Lenny Villajin
April 20, 2020
They took my car right away and quickly diagnosed the issue. They also did a complete inspection of my vehicle and provided me with a listing of future items to address. Great service! issue. They also did a complete inspection of my vehicle and provided me with a listing of future items to address. Great service! More
by propty_mgr
Employees Worked With
Lenny Villajin
April 02, 2020
Excellent customer service and the service manager is knowledgeable and one of the best I have come across. 👍🏽 I have a SC400 and would not trust anyone else to service my baby. knowledgeable and one of the best I have come across. 👍🏽 I have a SC400 and would not trust anyone else to service my baby. More
by Jamit415
Employees Worked With
Allen was great, Dean Decastro
April 02, 2020
The Absolute Last Word In Stellar Service I have been taking my '16 RX350 to this service dept. since it was new. I have never been let down, not one time. Dean the manager and Mauricio the se I have been taking my '16 RX350 to this service dept. since it was new. I have never been let down, not one time. Dean the manager and Mauricio the service advisor are my main go-to guys but all the advisors are just the best I've ever dealt with. And while I and my wife were waiting in the lounge, a gentleman who I learned later is one of their sales consultants, came by and we had a heartfelt conversation about this awful Coronavirus thing. His name is Eric and we found him to be a real good guy who carried himself with class and a higher degree of sophistication than we've seen in a long time. This dealership just makes you feel important and glad you bought a Lexus. More
by frank2001
Employees Worked With
Nick Hart, Mike Latif, Dean Decastro, Mauricio Rodriguez
March 19, 2020
Dante my advisor have done excellent job on my NX 300H. I’m satisfied with the work done on my car, quick & fast service. Dante Navarro has done excellent on my NX 300H. Good job Dante. I’m satisfied with the work done on my car, quick & fast service. Dante Navarro has done excellent on my NX 300H. Good job Dante. More
by emmanuel.alcantara
Employees Worked With
Jhonnell Navarro
March 17, 2020
Darrell was awesome. Lexus of Serramonte has always been fantastic. Highly recommend. Top notch customer service. Car runs great and I always love that they wash it. fantastic. Highly recommend. Top notch customer service. Car runs great and I always love that they wash it. More
by cv1010
Employees Worked With
Darrell
March 16, 2020
Lexus of Serramonte was very professional, accommodating and sincere. Our sales person was very knowledgeable and really listened to what we said we wanted. He found us the perfect car. and sincere. Our sales person was very knowledgeable and really listened to what we said we wanted. He found us the perfect car. More
by tandmr1
Employees Worked With
Aaron Li, Larry Abunda
March 11, 2020
Lenny and his team took care of my automotive needs quick and painlessly will return as a satisfied customer. Thank you again for the great service! and painlessly will return as a satisfied customer. Thank you again for the great service! More
by marman100
Employees Worked With
Lenny Villajin
March 08, 2020
Satisfied with advisor Lenny Villajin and the service was great. He explain everything to me and also told me that I have recall for my car that I will be receiving notice. great. He explain everything to me and also told me that I have recall for my car that I will be receiving notice. More
by Josieemelo26
Employees Worked With
Lenny Villajin
February 18, 2020
Cindy Han, the dealer who helped me. was a perfect dealer. She was so kind and helpful and very trustful person ever I've seen. Definitely, I will recommend this dealer to my family and friends. dealer. She was so kind and helpful and very trustful person ever I've seen. Definitely, I will recommend this dealer to my family and friends. More
by tackdae
Employees Worked With
Cindy Han
