Lexus of Serramonte

Every member of the dealership made the experience of purchasing a car a great experience, not stressful as I feared, as a single older woman. Steve, Mario and Roger, were all patient, responsive and di purchasing a car a great experience, not stressful as I feared, as a single older woman. Steve, Mario and Roger, were all patient, responsive and did their upmost to make sure my final purchase met all my needs. I am looking forward to continued relationship with this dealership. More

First time buying a Lexus from Lexus of Serramonte. A very positive experience. All staff members were very attentive, friendly and polite. The car I wanted was being built and would be in transit fr A very positive experience. All staff members were very attentive, friendly and polite. The car I wanted was being built and would be in transit from Japan so I had to wait about 6 weeks. The sale staff provided updates every two weeks letting me know the status of my car. A car that I did not pay for yet. What an excellent experience. Thank you Lexus of Serramonte! More

Victor was an incredible support in the process of selecting and purchasing my new GX 550 Overtrail plus. He was patient and thorough in explaining the process of vehicle availability, allocations, selecting and purchasing my new GX 550 Overtrail plus. He was patient and thorough in explaining the process of vehicle availability, allocations, and path to get the exact combination I was in search of. Ultimately settling for one of the GXs that was on the lot. More

Purchasing my vehicle today it was fantastic. . Victor made it smooth and fast to purchase my beautiful vehicle . He was knowledgeable on the vehicle, fantastic attitude, friendly, and easy to t . Victor made it smooth and fast to purchase my beautiful vehicle . He was knowledgeable on the vehicle, fantastic attitude, friendly, and easy to talk to. I will recommend Serranomonte Lexus’s to my friends. Thank you, Victor. More

My buying experience with Lexus of Serramonte was tremendous. My salesperson Gary Li was truly professional. I never felt any pressure and everything he told me was right on point.He took his time de tremendous. My salesperson Gary Li was truly professional. I never felt any pressure and everything he told me was right on point.He took his time demonstrating the features of my new NX350H Lexus. He was patient with us and covered everything we needed to know about our new vehicle ! Great dealership very professional nice ambience and very chill! I would highly recommend Gary Li. In addition I had the pleasure of working with Habib Qasimi, the Finance Manager. Habib was superb and very easy to deal with. All I can say is “thank you, Lexus of Serramonte” for a job well done. More

I love my new NX 450+ h and loved working with the team at Lexus of Serramonte, especially Eric Weichardt. at Lexus of Serramonte, especially Eric Weichardt. More

I was very happy that I bought my car with Victor Lu. He's warm, considerate, patient,and very professional. He took time to listen what I need, and he helped me going through financial process. H He's warm, considerate, patient,and very professional. He took time to listen what I need, and he helped me going through financial process. He kindly explained function of my new car, pointed out what I need to pay attention to as a new Lexus driver. I'm quite satisfied with my new car, and I really appreciate all who helped me there with my purchase, Victor and his assistant, and Kenneth. More

I had such an amazing and welcoming customer service experience with Clarissa. I had sent an inquiry online through the website the night before and didn’t hear anything from anyone so I came in the fol experience with Clarissa. I had sent an inquiry online through the website the night before and didn’t hear anything from anyone so I came in the following day requesting to speak with someone about the NX350h and I was referred to Clarissa who was already very busy but took her time to help me out. She took me into her office, showed me options, and reserved a car for me that was coming in shortly. After my visit, she notified me of when the car came in right away and scheduled an appointment to test drive the car. From start to end she was very thorough, detailed, efficient, patient, accommodating, and understanding. I’m very glad I was recommended to purchase my car from this dealership from a friend. I had a very positive and easy experience purchasing my car here. I highly recommend working with Clarissa for car purchases. More

Thank you to everyone who assisted me with the new purchase of my vehicle. From Victor to Mason down to the signing, it was made easy. purchase of my vehicle. From Victor to Mason down to the signing, it was made easy. More

This dealership is awesome, the service was amazing and more professional. The workers had good explanations!!! more professional. The workers had good explanations!!! More