Lexus of Smithtown

Excellent This is the 4th car I purchased or leased from Smithtown Lexus. They offer a great deal and outstanding customer support and service. I highly recomme This is the 4th car I purchased or leased from Smithtown Lexus. They offer a great deal and outstanding customer support and service. I highly recommend seeing Charles Greene our salesman. He thoroughly went over the car the options and got me a great lease deal. I always bring my cars back to the dealer for service because they do great work at a fair price, wash the car and they always give me a loner car. Jim OConner thoroughly went over all the various buttons and options in the car so we knew how to operate all of the new features. More

satisfied Sales went very smoothly I was able to get everything that I wanted. We are very happy and love the car. Aaron was wonderful and would definitely co Sales went very smoothly I was able to get everything that I wanted. We are very happy and love the car. Aaron was wonderful and would definitely contact him again. We will recommend him to family and friends More

Excellent We were very impressed by the friendly service upon arrival. Bill Potetti i took us over to our vehicle of choice and explained in detail all the feat We were very impressed by the friendly service upon arrival. Bill Potetti i took us over to our vehicle of choice and explained in detail all the features and specifications . He was extremely knowledgeable on the vehicle and was able to answer all of our questions without hesitation. My husband and Bill knocked down a bunch of peanut chews from Bill’s hidden stash .he had us at the peanut chews. We felt compelled to deliver a Pavarotti hero upon pick up of our vehicle. Fun and fulfilling experience. More

Excellent end-to-end customer service. We recently purchased a Lexus and had the great fortune of working with Sales Professional, Christopher Bello. Chris guided us through the entire pro We recently purchased a Lexus and had the great fortune of working with Sales Professional, Christopher Bello. Chris guided us through the entire process and we appreciate all he did for us. I also appreciate his team (Sales and Finance managers). Led by Chris, they made for a great experience. More

Nx300h lease Easiest process I have ever gone through. All staff were wonderful and helpful. There was no pressure throughout the entire process and everyone took Easiest process I have ever gone through. All staff were wonderful and helpful. There was no pressure throughout the entire process and everyone took the time to explain every detail. More

Very professional friendly people Had a good experience at the dealership very laid back relax setting sales process was swift and painless I would definitely recommend Lexus of smith Had a good experience at the dealership very laid back relax setting sales process was swift and painless I would definitely recommend Lexus of smith town More

Poor Customer Service After Leasing 5 Cars from this Dealers My Dad leased 5 Suv's from this dealership over the years and on his sixth one there was an overlap in one lease to the next. Both the Service Manage My Dad leased 5 Suv's from this dealership over the years and on his sixth one there was an overlap in one lease to the next. Both the Service Manager and the Salesman assured us this would be taken care of. It was not and the issue was submitted to a collection agency. Not would you would expect after so many years of loyalty to one particular dealership. More

Leased my car Great customer service. A mistake was made and fixed right away. Had a new car within a day. I will be getting my next car from them. Great customer service. A mistake was made and fixed right away. Had a new car within a day. I will be getting my next car from them. More

A+ experience, in every capacity!!! A no pressure, professional, knowledgeable and all around wonderful experience!! On a whim, we went to Smithtown Lexus after a horrible experience at A no pressure, professional, knowledgeable and all around wonderful experience!! On a whim, we went to Smithtown Lexus after a horrible experience at another Lexus dealership and we could not have been happier. Our salesman, Charles Greene was a breath of fresh air; so professional, cordial, extremely patient, personable, articulate and just all around a pleasure to work with. The dealership is a class act; every detail tended to. Highly recommend!!! More

Little things make a big difference Sales people were great, John Valven, and Shawn Janusz as well as Denise Plourde in Finance. We expected the car to be detailed before we picked it up Sales people were great, John Valven, and Shawn Janusz as well as Denise Plourde in Finance. We expected the car to be detailed before we picked it up, if it was it wasn't a very good job. Also thought the mats in the car should have been replaced, while it is a used car, for $ 26,988.00 I think the dealership could afford to put new mats in the car. The people we dealt with were great, they made the process very easy, but new mats and and having the car detailed would have made the whole experience perfect. More