
Lexus of Smithtown
St. James, NY
Filter Reviews by Keyword
By Type
1,096 Reviews of Lexus of Smithtown
My new RX350 ~ LOVE IT, and the sales people were excellent! I leased my car about 2 months ago. Mr Ali Mujtaba, Thank you so much Mr Mujtaba ~~ He helped me with all the details and information about the RX350. I leased my car about 2 months ago. Mr Ali Mujtaba, Thank you so much Mr Mujtaba ~~ He helped me with all the details and information about the RX350. This is my 3rd RX and I love the way the car handles. However I don't like the joystick to change the A/C, radio and all the options in the car, it is very dangerous while you are trying to drive to change controls. I hated the last car for it and this one is not better. The front grill looks like a "fish" out of water. So I got a color that toned the "teeth" of the grill down and doesn't stand out so much. The car itself, well, it is like now other. It handles amazing and that I LOVE. Mr Mujtaba, is a wonderful, refreshing sales respresentative and a asset to the Smithtown dealer ship. He doesn't give you all those dumb one liners like, "Im not going to eat this week", because you are trying to work out a price deal, as any costumer does. He was honest with everything he told us, always on time, willing to answer any and all questions. I will get my next car from him!! I hope he is there for a long time. Thank you so very much Mr Ali Mujtaba!!! So James O'connor, so refreshing to pick up a car and have some one sit with you for as long as your needed and going over EVERY detail of the car. There was another young fella I believe his name was Shawn Janusz (But Im not 100% sure) he sat with me when I first test drove the car, any why they were both wonderful to spend the time with. They know everything inside and outside of the car. Answered every question! Mr Robert F. Meyer, was also very up front and worked out the best payment for us.We are very happy with the car and will defintitely will be back for another! More
Outstanding Job! Been dealing with Lexus of Smithtown for the last 9 years. Just leased another vehicle today with Joseph Giaquinto. He was outstanding and made the tr Been dealing with Lexus of Smithtown for the last 9 years. Just leased another vehicle today with Joseph Giaquinto. He was outstanding and made the transaction smooth and comfortable. Being in sales myself I never like to be "sold" and Joe did an excellent job at that so we bought :-)) If your in the market for a vehicle I highly recommend you go see Joseph Giaquinto for your next ride! More
Easy peasy Mike was great as usual- 6 th car with him!! But Anthony was fantastic , so patient and nice! Thank you so much Lexus of Smithtown Mike was great as usual- 6 th car with him!! But Anthony was fantastic , so patient and nice! Thank you so much Lexus of Smithtown More
Excellent salesman (Joe). Very excellent IT man( Anthony) Salespeople all courteous and friendly. I. T. Gentleman ,Anthony, spent a lot of time teaching me all the buttons and nuances of the 2017 Lexus NX! Salespeople all courteous and friendly. I. T. Gentleman ,Anthony, spent a lot of time teaching me all the buttons and nuances of the 2017 Lexus NX! More
Review Charles was great Anthony was fantastic I would recommend Lexus of Smithtown service and customer service is also great would recommend RX Lexus 3 Charles was great Anthony was fantastic I would recommend Lexus of Smithtown service and customer service is also great would recommend RX Lexus 350. My experience was great More
A great experience. I have been a Lexus of Smithtown customer for a number of years. For the passed 4 or 5 years my Service representative has been Michael Biscardi. Mich I have been a Lexus of Smithtown customer for a number of years. For the passed 4 or 5 years my Service representative has been Michael Biscardi. Michael has always been helpful,patient and the epitome of true professionalism. I appreciate that when I call he knows me and always asks about my family. When my car was finished being serviced he always goes over the bill to let me know what exactly was done. More
service I have owned many Toyotas and recently purchased two Lexus. I could not be more pleased with my sales and service experience at Lexus of Smithtown. My I have owned many Toyotas and recently purchased two Lexus. I could not be more pleased with my sales and service experience at Lexus of Smithtown. My recent service visit was tops. My service adviser Robert Romano is always a pleasure to deal with and he is very professional and makes sure the job is done right. There are so many nice touches added to the service-car wash fluid top off and a follow up text to ensue that I was happy with the service. Lexus of Smithtown has earned my trust and will definitely continue to service my Lexus at this dealership and when the time comes purchase another lexus. More
Delivery of Lexus RX 350 Bill Potetti was extremely knowledgeable, patient and extraordinarily thorough in explaining every feature detail about this vehicle. Anthony Pinto Bill Potetti was extremely knowledgeable, patient and extraordinarily thorough in explaining every feature detail about this vehicle. Anthony Pinto the tech associate who assisted in setting up all electronic features was nothing short of fabulous. The manager Salman did a great job and providing a very reasonable lease and payment plan. Very pleased with our experience. More
New Car Lease This was our 2nd Lease with Lexus of Smithtown. Ken Goldberg is a true professional, very knowledgeable about all Lexus vehicles and showed appreciati This was our 2nd Lease with Lexus of Smithtown. Ken Goldberg is a true professional, very knowledgeable about all Lexus vehicles and showed appreciation of our time. Ken is one of the reasons why we choose Lexus of Smithtown. We never once felt pressured nor did we ever feel, at anytime, that we were taken advantage of. When it was time to go over our vehicle's controls and functions, Shawn did a fabulous job! It was the last day of the month and they had a line of cars to deliver but Shawn never rushed us. Even though he probably has shown the same features to hundreds of customers, he understands that it's our first time in this new vehicle and demonstrated his patience. Some Dealers you may forget the employees names or issues but you will never forget how they made feel....At Lexus of Smithtown you'll never forget their names or how important they made you feel. Thanks to all More
Rob Romano - Lexus Service Rob has been our trusted service advisor for many years. We have 2 Lexus vehicles. Rob is a consummate professional and a pleasure to work with. Rob has been our trusted service advisor for many years. We have 2 Lexus vehicles. Rob is a consummate professional and a pleasure to work with. More