Lexus of Smithtown

Painless Purchase of 2016 Lexus NX Very simple, straightforward purchase with no games. Trade-in process was very straightforward and yielded a fair valuation. Every step in the process Very simple, straightforward purchase with no games. Trade-in process was very straightforward and yielded a fair valuation. Every step in the process was transparent, and the Sales Team and Support conducted themselves very professionally. Overall- just what you should expect from a premium vendor. More

A friendly atmosphere. Knowledgable professionals please! This is my third Lexus purchase or Lease from Lexus of Smithtown. Bob Rossworn walked me through my decision like a caring friend. His patience with This is my third Lexus purchase or Lease from Lexus of Smithtown. Bob Rossworn walked me through my decision like a caring friend. His patience with my lack of knowledge and his generosity sharing his knowledge of his cars helps me to trust that it's not just a sale for him. He took the time to introduce me to the other team members and explain the entire process from start to finish. Abbas Rajani is nothing short of a generous genius who never grows impatient with technical questions that to him most certainly seem rather elementary! Denise Plourde despite looming family health concerns was diligent and thoughtful in her working through last minute financial considerations for my protection. Lastly Jeff Rosales was fun and lighthearted as he delivered my car to introducing all the new bells and whistles that make driving my new RX350 a even better treat than it has always been. If you're going to invest in a luxury car why not treat yourself to the best, Lexus of Smithtown! More

Traded a 2005 RX330 for a 2016 RX350 Traded in a great car for a wonderful car. Great staff and service. My wife and I were treated with great respect. Starting with Michael Mandolese Traded in a great car for a wonderful car. Great staff and service. My wife and I were treated with great respect. Starting with Michael Mandolese from sales whom sold us the RX330 in 2005, the BEST! Next was Denise Plourde from finance, also was the best explained everything and gave us a gift. Finally, there was Justin and Fahad from technology they explained all the new toys we got (and we got some)! Thank You to all for making our purchase a great experience. More

A professional surprise We stopped by dealership to look at a few cars. Little did we know we would leave with a new lease of the RX350. Michael Rothstein was a true profes We stopped by dealership to look at a few cars. Little did we know we would leave with a new lease of the RX350. Michael Rothstein was a true professional who explained all of the options and extras on the car. He was patient, knowledgable and a good guy. Mike and his team were a pleasure to work with. Thanks, Mike M. More

Pleasurable & professional Dear Lexus, As one of your customers since 2011, I recently traded in my 2011 RX 350 for the 2016 RX 350. I can say that I am extremely satisfied wit Dear Lexus, As one of your customers since 2011, I recently traded in my 2011 RX 350 for the 2016 RX 350. I can say that I am extremely satisfied with the car I bought. I would also like to speak well of your sales representative, Quinn Mui, for his great effort in helping me purchase the car I wanted. He assisted me very well and made sure I received all the options I asked for. For this reason, I was able to get the perfect car for my needs. Again, I wanted to let you know that I greatly appreciate the effort of your company especially your sales representative. Your continually great customer service is highly appreciated and makes going to your Smithtown, NY dealership a pleasurable experience every time. Yours Truly, Dr. Gina M. Cardone More

Above and Beyond my Expectations I went by Smithtown Lexus to compare the RX350 against the Cherokee Summit. I was planning on buying a car next year. It was my birthday and my wife I went by Smithtown Lexus to compare the RX350 against the Cherokee Summit. I was planning on buying a car next year. It was my birthday and my wife and I were celebrating our 20th anniversary in a few days. We liked the NX 200 and after Quinn Mui took us for a test drive we began to love the luxury. The features and the benefits were outstanding!! However, the service from Quinn and Robert Meyer was even better. They asked multiple questions to ensure all our needs were met. They did their job in selling the product but during the process they made us feel like family. They remembered my birthday and our anniversary when we picked up our new vehicle. They went above and beyond our expectations!! More

Always Excellent Service I have been a customer of Smithtown Lexus since 1994 and have always been exceptionally satisfied with both the dealer and service center. I recently I have been a customer of Smithtown Lexus since 1994 and have always been exceptionally satisfied with both the dealer and service center. I recently brought my 2013 GS350 out for its annual service. Robert Romano was the service consultant I worked with. I always make sure he is on duty before I make the long drive out. His diagnostic skills are equaled by his commitment to incredible customer service. I pass a number of Lexus dealerships on my way out to Smithtown, but I will only bring my cars out to Robert. More

Excellent experience! I came into the dealership for a special event for Lexus owners and was directed to Michael Rothstein. We went on a test drive of the NX. Michael wa I came into the dealership for a special event for Lexus owners and was directed to Michael Rothstein. We went on a test drive of the NX. Michael was able to answer all of my questions, in addition, to giving me pricing. He was great on following up with me and available when I contacted him. Frank Galante contacted me to answer any questions, as well. This is the third Lexus that I have owned and I have always been pleased with this dealership. Everyone is so professional and helpful. I purchased the NX and am happy to have worked with Michael to make it happen. More

Nice showroom and sales people. The overall experience was excellent. Mike was very helpful. Justin was very patient and knowledgeable when going over my new car features. Mike seem The overall experience was excellent. Mike was very helpful. Justin was very patient and knowledgeable when going over my new car features. Mike seemed just as excited about my new car as I did. More