
Lexus of Smithtown
St. James, NY
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1,096 Reviews of Lexus of Smithtown
New lease 2016 ES 350, end of prior release 2013 ES 350 No pressure in the showroom. Free to checkout the cars at our own pace. Staff ready and available to answer questions. Minimal pressure during after s No pressure in the showroom. Free to checkout the cars at our own pace. Staff ready and available to answer questions. Minimal pressure during after sale session. Very friendly atmosphere. Ken always goes out of his way to be sure we are happy with our selection. Mike worked with us on our latest purchase in Ken's absence and was equally supportive. More
Still the best! I have been leasing the LS model from them since 1992 (Really!!) and I'm amazed that they continue to operate at such a high level of excellence. I ju I have been leasing the LS model from them since 1992 (Really!!) and I'm amazed that they continue to operate at such a high level of excellence. I just leased a 2015 LS460 from Mike Mandolese, assisted by Abbas and Justin, and the entire process from order to delivery was flawless, friendly and efficient. Kudos to the entire organization. More
sales DEALERSHIP AND ESPECIALLY MICHAEL ROTHSTIEN AND FRANK GALANTE MADE THE PURCHASE OF MY 2016 LEXUS A SUCCESSFUL AND ENJOYABLE EXPERIENCE. AS I HAVE BOU DEALERSHIP AND ESPECIALLY MICHAEL ROTHSTIEN AND FRANK GALANTE MADE THE PURCHASE OF MY 2016 LEXUS A SUCCESSFUL AND ENJOYABLE EXPERIENCE. AS I HAVE BOUGHT LESUS S FROM TWO OTHER DEALERS , SMITHTOWN FAR EXCEEDED THE OTHER 2 DEALERS IN EVERY WAY More
Amazing!! Michael Rothstien made the process of buying a car very stress free. He answered every question and concern I had and made me feel very comfortable. I Michael Rothstien made the process of buying a car very stress free. He answered every question and concern I had and made me feel very comfortable. I had been to 5 other dealerships before I walked into Lexus of Smithtown. The other dealerships don't even come close to how professional and knowledgeable they were at Lexus of Smithtow. Not only was Michael amazing everyone at the dealership couldn't have been nicer and more accommodating. I can't thank Michael and everyone else at Lexus of Smithtown enough for an amazing expierence. More
Excellent exoerience Just leased the 2016 RX350. Ken Goldberg was my salesman for the third time. He is knowledgable And professional. he made the whole quick and easy Just leased the 2016 RX350. Ken Goldberg was my salesman for the third time. He is knowledgable And professional. he made the whole quick and easy. When we came to pick up the car, Jeff Rosales was knowledgable , professional and very patient. We will be back to lease again and use Ken and the rest of the staff at Lexus of Smithtown. More
Excellent Experience Dealing with the staff at this dealership was a very pleasant experience. They were very knowledgeable the product and aimed to please. The dealersh Dealing with the staff at this dealership was a very pleasant experience. They were very knowledgeable the product and aimed to please. The dealership atmosphere was very pleasant. More
new car My experience at smithtown lexus has been wonderful. I have owned two Rx350's and just leased an NX....couldn't be more pleased with the car and the My experience at smithtown lexus has been wonderful. I have owned two Rx350's and just leased an NX....couldn't be more pleased with the car and the responsiveness. Even had Jeff come to the house to set up the garage door opener! More
Excellent Leasing Experience Knowledgeable and efficient. Made sure that all aspects of financing and technology were clearly explained. Thorough review of the lease terms with Ti Knowledgeable and efficient. Made sure that all aspects of financing and technology were clearly explained. Thorough review of the lease terms with Tim Burns and Robert Meyer and technology with Abbas and Justin resulted in an excellent customer experience. More
Friendly, perfect and honest. I've met lot of dealerships and this place is the best dealership so far, great service, very friendly and honest. Charles Greene went over every sin I've met lot of dealerships and this place is the best dealership so far, great service, very friendly and honest. Charles Greene went over every single details of a car and a contract with me, no pressure at all, and spent his time very diligently. More
Just a pleasure Finally a Service Department and Service Consultant that realizes sometimes not all the times people have lives and business to run and just want tr Finally a Service Department and Service Consultant that realizes sometimes not all the times people have lives and business to run and just want transparent and timely service. I dealt with Robert R. and he was focused, diligent, respectful and thorough. This guy makes me want to buy all my cars from this Lexus Dealership. Great Job to Robert to you and the entire service team !! Roger L. Post More