
Lexus of Smithtown
St. James, NY
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1,096 Reviews of Lexus of Smithtown
Excellent 100% I've been to many dealerships and cars in my lifetime but this dealership and salesman made a whole lot of difference. Everything from service to pric I've been to many dealerships and cars in my lifetime but this dealership and salesman made a whole lot of difference. Everything from service to price was 100%. No B.S. Highly recommend sales rep. Quinn Mui. Took care of everything. Easy as 123. No run around. Agreed on price, faxed over documents, signed next day, handed me the keys and drove off with a brand new ct 200h. Everyone was super nice! Will be back soon for another vehicle. Absolutely love this dealership! More
A nice experience I was interested in a ES350 and the people at this dealership through the whole process were both professional and up front. From the general manager I was interested in a ES350 and the people at this dealership through the whole process were both professional and up front. From the general manager Frank to the advisor Charles who delivered the car it really was a top notch experience. I will recommend this store to anyone interested in a car that they visit these gentlemen for probably one of the best car buying experiences in many years. Nice job guys!!- from Robert Avitabile More
Back to Lexus After flirting with BMW for 3 years I am back with Lexus. Just a terrific experience leasing an RX 350 with Quinn as the sales rep, Bob who closed the After flirting with BMW for 3 years I am back with Lexus. Just a terrific experience leasing an RX 350 with Quinn as the sales rep, Bob who closed the deal and Orren who handled the paperwork (along with Denise) I have had 5 Lexus' in the past and am now back - from the moment we walked into the showroom we were treated with courtesy, respect and without any of the BS often associated with trying to acquire a new vehicle. Hats off to the entire team - we'll be baCK More
Excellent Experience, Excellent Dealership Took my 07 GS350 in for a driver side front wheel bearing and hub assembly and i have to say i'm extremely impressed with the service department. My s Took my 07 GS350 in for a driver side front wheel bearing and hub assembly and i have to say i'm extremely impressed with the service department. My service adviser Robert was extremely friendly and knowledgeable. He explained every detail to me and not only had the issue fixed perfectly but had the car spotless inside and out when i picked it up. I just moved to the area and this was my first experience with Lexus of Smithtown. I will be taking my car back here for all necessary service from now on. More
Excellent service with sales finance and the technician spent over an hour explaining electronics and functions so that it was clear how everything worked also provide with sales finance and the technician spent over an hour explaining electronics and functions so that it was clear how everything worked also provided card and number if further assistance will be required. More
Wonderful experience Thank you Smithtown Lexus and especially Michael Rothstein who made my leasing experience so easy, I was impressed by this facility's professionalis Thank you Smithtown Lexus and especially Michael Rothstein who made my leasing experience so easy, I was impressed by this facility's professionalism and knowledge from the moment I entered having leased at another Lexus dealership. I appreciated all the time that Mr. Michael Rothstein spent with me explaining pricing and current incentives. He found the exact model with the features and in the color I preferred. Most of all I cannot tell you how much I LOVE my new Atomic Silver NX 200Turbo! The car is gorgeous, Thank you again you made the trip from my hometown of Massapequa worth it ! More
Excellent service! My experience with Quinn was very professional & courteous, He answered all our questions and Jeff explained everything about the car. We enjoyed wor My experience with Quinn was very professional & courteous, He answered all our questions and Jeff explained everything about the car. We enjoyed working with him and we will definitely request them on our next visit in the future. Everyone there was great to work with I enjoyed your dealership. More
Wonderful experience Our salesman Enzo Trapani was a car buyer's dream. He was knowledgeable, friendly and willing to answer any questions we had. He allowed us to brows Our salesman Enzo Trapani was a car buyer's dream. He was knowledgeable, friendly and willing to answer any questions we had. He allowed us to browse on our own without being pushy. When we were ready to sit down and discuss our car buying options he was right there to help us along. We purchased a 2015 NX and could not be happier. The next time we are in the market for a car, a vistit ts see Enzo at Smithtown Lexus will be our first stop! More
Purchase of RX 350. Wonderful experience. I recently purchased a new RX 350 from Lexus of Smithtown. Salesman Michael Rothstein was professional and courteous. I also dealt with Jeff Rosales, I recently purchased a new RX 350 from Lexus of Smithtown. Salesman Michael Rothstein was professional and courteous. I also dealt with Jeff Rosales, he was very knowledgeable and help me with questions i had. More
Excellent Sales And Service Support I picked up my new car last week and the experience was great... quick, easy and efficient. This is my fifth car with Lexus of Smithtown and I keep co I picked up my new car last week and the experience was great... quick, easy and efficient. This is my fifth car with Lexus of Smithtown and I keep coming back because they are friendly and knowledgeable and there is no pressure like some other places. Bob and Mike are awesome..... Also, I know that the service experience will be wonderful.... Although, the last time I went in for an oil change I left with a new car. :-) More