Lexus of Smithtown

I met a Great Salesman! I bought several Lexus in the past from Lexus of Smithtown and Lexus of Southampton (same ownership) The salesmen were always knowledgeable, professio I bought several Lexus in the past from Lexus of Smithtown and Lexus of Southampton (same ownership) The salesmen were always knowledgeable, professional and very attentive. This time I went to Lexus of Smithtown with my son. He was looking for a Hybrid car. Unfortunately a his Lincoln MKZ Hybrid was just totaled and he was pretty sure he wanted the same car. There we met Michael Rothstein, he show a 300H to us and very politely ask my son to take the car for a test drive. He did not pressure us, he just suggest to try the car. My son was very skeptical, nevertheless he decided to take the car for a test drive. After a relatively short trip, my son decided that "maybe" after all he liked the car. Michael insisted with my son to drive a little longer, because in his opinion, it would be a mistake to buy a car if you are not really convinced is the right one. Again no pressure, just advise! After the second road test my son was convinced. Michael should us his inventory and soon we find the car my son liked. A few minutes late we had a very short and civilized negotiation about the price and the deal was sealed. A day later after a fantastic tutorial by Caroline and Michael, my son drove home his beautiful new car. Thank you Michael!!! More

Good Experience. Quinn Mui is the nicest sales person with a lot of patients help me to get what I was looking for. I feel very comfortable to deal with him. Quinn Mui is the nicest sales person with a lot of patients help me to get what I was looking for. I feel very comfortable to deal with him. More

Review about Robert "BOB" Rosworn This man is incredible. He is the nicest person to deal with and he does his job so well. and makes you feel so comfortable and at ease. Story...when This man is incredible. He is the nicest person to deal with and he does his job so well. and makes you feel so comfortable and at ease. Story...when we were picking up our new car, we were taking care of last minute odds and ends. We were with our salesperson and Bob was handed the folder with the final papers in it for the purchase. He picked it up and said "this doesn't feel right". He went through the papers and said we are missing some papers. He was right. The papers were brought to him and he picked up the folder and said..."now it feels right". Is this man Houdini? No he said, I've been doing this for so long I can tell by the weight. More

Michael Rothstein, Sales Person Our sales person, Michael Rothstein, did his utmost to find us the car we were looking for, at an affordable price. He is knowledgeable and was ext Our sales person, Michael Rothstein, did his utmost to find us the car we were looking for, at an affordable price. He is knowledgeable and was extremely courteous at all times and very professional. More

I love Lexus of Smithtown You might ask... why do I love Lexus of Smithtown ? So, I will tell you. We do not lease our cars and just bought our third vehicle there yesterday. You might ask... why do I love Lexus of Smithtown ? So, I will tell you. We do not lease our cars and just bought our third vehicle there yesterday. The sales people are certainly knowledgeable, helpful and happy to please you. They do what they can to make buying a car as easy as possible. Now, let's talk about the service dept. They fall all over you to make you happy ( except lowering your bill is out of the question). They get you out in a timely fashion and supply you with coffee, tea, great snacks and tv. There is also a quiet room, where you can relax. I'm hoping I can talk them into giving massages, but I really don't think it will fly!!! Everyone involved is very helpful and happy to make car buying a good experience for you. Joe Giaquinto,our salesperson, is so down to earth, humorous and patient . Joe kept reviewing items in the car to make sure that I knew how to operate all the new"gadgets". If you don't understand anything He doesn't mind if you keep coming back and coming back...he will keep telling you and telling you. I must make mention about Robert Rossworn the sales manager who is THE BEST! Our relationship with him feels like family. He has been so kind and a true professional at what he does. To sum it up it, has been and still is a pleasure to buy a car from Lexus of Smithtown. My tip of today is: make sure that make your service appointments in the morning or early afternoon that is when snacks are plentiful. Seriously, I haven't had many service calls..."That's what I love about a Lexus". More

EXCELLENT FROM START TO FINISH!! I HAD A GREAT EXPERIENCE LEASING MY NEW LEXUS IS350 F SPORT FROM LEXUS OF SMITHTOWN. THE PROCESS WAS QUICK, SIMPLE AND CONVENIENT FROM THE FIRST CALL I HAD A GREAT EXPERIENCE LEASING MY NEW LEXUS IS350 F SPORT FROM LEXUS OF SMITHTOWN. THE PROCESS WAS QUICK, SIMPLE AND CONVENIENT FROM THE FIRST CALL I MADE TO THE DEALER TO DRIVE OFF WITH THE VEHICLE. QUINN WAS THE SALES PERSON WHO MADE MY EXPERIENCE GO AS SMOOTH AND PAINLESS AS IT DID. HE WAS VERY PERSONABLE, HELPFUL AND INFORMATIVE. More

A knowledgeable gentleman at work. Purchasing an automobile is not an enviable activity: you go into the dealership with a deep-seated suspicion about the truth of the information you w Purchasing an automobile is not an enviable activity: you go into the dealership with a deep-seated suspicion about the truth of the information you will be getting from any of the salespeople. But, surprisingly and unexpectedly, the salesperson who took care of me, Michael Rothstein, made that experience something more like the meeting of two old friends. I purchased my car after three visits and every time Mr. Rothstein showed a pleasant attentiveness. At closing, once again, he demonstrated how knowledgeable he is about the vehicles he sells. More

Excellent, convenient and professional The dealership was convenient to my home. My salesman Enzo was very knowledgeable about the vehicle and they were competeive and flexible in providing The dealership was convenient to my home. My salesman Enzo was very knowledgeable about the vehicle and they were competeive and flexible in providing me with the car i wanted. More

Michael Rothstein best salesperson Michael went above-and-beyond to do everything he could to make this a pleasant experience. I normally hate having to lease every three years, but Michael went above-and-beyond to do everything he could to make this a pleasant experience. I normally hate having to lease every three years, but I won't hesitate to go back to Michael. He not only was wonderful before and during the sale, but he has called to make sure everything is going well with the car. If you're looking for a Lexus, go see Michael Rothstein at Lexus of Smithtown, More

Service with a Smile This was the third lease I had with Lexus of Smithtown. I've had an ES, and 2 GS's. Service appointments are a breeze, and usually take about an hou This was the third lease I had with Lexus of Smithtown. I've had an ES, and 2 GS's. Service appointments are a breeze, and usually take about an hour. The staff here are all professional and friendly. This time our salesman was Robert Meyer and he couldn't have been more helpful. He and Robert Rossworn tracked down the color blue (Meteor Blue Mica) I was interested in and had it at the dealership within a few days. Denise Plourde helped out with the financing and suggested upgrades that enhanced the look of the car. I am still getting complements! Our salesman even drove to our office to drop off my car! More