Lexus of Smithtown

Having purchased a Lexus RX from this dealership 8 years ago, and receiving consistent excellent service on that vehicle the entire time, we did not hesitate to return to Lexus of Smithtown when we decided ago, and receiving consistent excellent service on that vehicle the entire time, we did not hesitate to return to Lexus of Smithtown when we decided to trade the car in for a new RX. Our salesperson, Jerry Powder, was exceptionally knowledgeable about the product and explained patiently and in great detail every aspect of the car. His professionalism and patience were outstanding, and at no time did he pressure us to make a hasty decision. Once we selected our new RX and the lease was finalized, he spent at least an hour familiarizing us with the car before we drove it home. The very next day, he phoned to inquire about our satisfaction with the new car, and again explained that he was available for follow-up any time should we have any inquiries or problems. We were particularly impressed with his ability to put us at ease and allow us the opportunity to make an informed decision with absolutely no pressure from him. We would therefore without reservation recommend Jerry Powder to anyone considering purchasing or leasing any new Lexus model. More

Andy was great. He was very informative the whole time. I just went in for an oil change and inspection and what was found was a bad timing belt, battery and water pump. He was very good in explaining the I just went in for an oil change and inspection and what was found was a bad timing belt, battery and water pump. He was very good in explaining the safety reasons for making the changes and the mechanics of how the engine worked. I didn't like the price tag but understood what I was paying for. Thank you Andy. More

This is our 3rd purchase from Lexus of Smithtown. Our salesperson, Walter Maron could not have been more helpful. He answered all of our questions and concerns. salesperson, Walter Maron could not have been more helpful. He answered all of our questions and concerns. More

Salesman Frank Lovigllo was truly outstanding. Very Helpful and attentive, answered all questions and gave good demonstrations pertaining to the vehicle I was interested in. I eventually bought the ve Helpful and attentive, answered all questions and gave good demonstrations pertaining to the vehicle I was interested in. I eventually bought the vehicle and i am very happy with it. This is my second Lexus that I bought at this Dealership and always had a very pleasnat experience. More

I just took delivery of my third Lexus ES350. It has been my experience and luck that car salesman keep on moving from dealership to dealership and I always wind up working with some one else. Michael Anton my experience and luck that car salesman keep on moving from dealership to dealership and I always wind up working with some one else. Michael Anton who sold me my 2010 Lexus ES350 was so good that he was promoted to the position of manager of the pre-owned Lexus, next to the new car dealership. This time it was my good fortune to meet and work with Charles Green. Charles is a seasoned Pro, he was familiar with all the features of my new 2014 Lexus ES350. Charles was also very accommodating (I was late to two of our appointments). Charles offered me a deal on the 2014 ES350, whereby I traded in my 2010 model, which had six months left on the lease. The dealership paid off my lease and I was driving a new ES350 for almost the same monthly rate as the older model. My out of pocket costs were only Tile and plates/ You cannot beat this. I was in a real rush when I picked up my new vehicle and although Charles wanted to show me exactly how to use all the car features, I had no time and had to leave. Charles arranged for me to meet later that week with Abbas (a Lexus Technical Specialist) who explained to me how each and every feature of my new car worked. Abbas was patient and an excellent teacher; we spend more than an hour together and he offered to spend more time, if I so wished. Thanks you both, Charles and Abbas. Dan Rosenberg More

Absolutely first rate-Frank Loviglio was truly outstanding. We are Lexus owners for over 23 years and this was our best experience. I will only deal with Lexus of Smithtown from here on. Dennis outstanding. We are Lexus owners for over 23 years and this was our best experience. I will only deal with Lexus of Smithtown from here on. Dennis Sargent More

Here we are vehicle number 2 from these guys. I leased a GS 350 fsport back in December and now I am happy to say I have leased another car from them. I leased a CT 200h for my father. The experience was ag GS 350 fsport back in December and now I am happy to say I have leased another car from them. I leased a CT 200h for my father. The experience was again an excellent one. I literally feel like these guys are family. Fantastic people all around. Frank is the best sales guy around in this business. I am recommending them for the second time. I go a deal of a lifetime yet again! Tim Burns, Dolores Russell and Frank Loviglio will make the buying/leasing process one of the best you have every experienced. Do not go to any other Lexus dealer. Skip the rest and go to the best! Ask for Frank. More

I leased my new white 2000 RX30 from Mike Mandolese 14 years ago. I finished with the lease, then I happily bought it outright. Fast Forward 14 years and 75,000 wonderful miles, and it's time for some years ago. I finished with the lease, then I happily bought it outright. Fast Forward 14 years and 75,000 wonderful miles, and it's time for something newer with a navigation and brighter headlights. No hesitation! Back to the Smithtown Lexus and find some of the same friendly faces. Mike Mandolese sets me up with a well equipment '14 RX. Denise Plourde takes care of the details and the paperwork. The new gold RX comes in within a few weeks, and Abbas Rajani devotes at least an hour explaining all the bells and whistles and personalizes the settings. And, there are quite a lot of them to set up and explain. He even arrived at my house to troubleshoot a problem with the opener. That took at least another hour, and he did it at my convenience (New Years Day). The RX 350 is a well engineered and user friendly version of transportation perfection, and the team that made my per chase happen was also a competent, friendly and thoughtful version of sales perfection. Couldn't possibly be happier. Thanks, Lexus of Smithtown for a great product, delivered flawlessly, be a sincere and professional team. Sincerely, Rod Solner More

Ken was very helpful and knowledgeable. Sold both me and my husband a car in a matter if weeks time. Denise is very efficient in processing everything and gave us deliveries for both vehicles before holiday my husband a car in a matter if weeks time. Denise is very efficient in processing everything and gave us deliveries for both vehicles before holidays. More

From the moment I walked in to Lexus of Smithtown, the service was better than any dealership I had visited. Charles Greene was very friendly, patient, and accommodating. And honest. I would definitely re service was better than any dealership I had visited. Charles Greene was very friendly, patient, and accommodating. And honest. I would definitely recommend Lexus of Smithtown to a friend. More