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Lexus of Smithtown
St. James, NY
1,096 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,096 Reviews of Lexus of Smithtown
December 14, 2013
Ken is very knowledgeable and a pleasure to deal with. We are returning customers, and would highly recommend Ken to all our friends and relatives. This is the third Lexus Ken has sold to us. We are returning customers, and would highly recommend Ken to all our friends and relatives. This is the third Lexus Ken has sold to us. More
by awolin2351
Employees Worked With
Ann Wolin, Kenneth Goldberg
December 08, 2013
Everyone was top notch , friendly and went out of their way to make sure I was all taken care of. Frank was very genuine and conveyed a feeling of trust, Joseph was witty and made you feel at ease and Abb way to make sure I was all taken care of. Frank was very genuine and conveyed a feeling of trust, Joseph was witty and made you feel at ease and Abbas is quite the technical guru - what a treasure. Thanks for making this a great car experience. More
by cvercell
Employees Worked With
Abbas Rajani, Frank Loviglio, Joseph Giaquinto, Tim Burns
December 06, 2013
This is the fourth vehicle I have leased from Lexus of Smithtown and each time the experience gets better. Bob Rossworn worked with me to arrive at a very fair price. In fact, I leased the 2014 version of Smithtown and each time the experience gets better. Bob Rossworn worked with me to arrive at a very fair price. In fact, I leased the 2014 version of the RX 350 and paid less than I did for my 2011. This was the third car I worked with him on. He is exceptional in his knowledge of the product, he professional demeanor and friendly personality. I had an unusual situation which Denice resolved immediately. I was rear-end the day before i was to return my car. I spoke to Denice that day and she took care of the whole thing. I brought the damaged car to her as scheduled. Her team contacted my insurance company and I was done. I drove out with my new car on tim. Walter did an excellent job of delivering the car to me. He explained all of the new features, set up all of my equipment and apps and walked me through all of the questions I had. Overall my experience with Lexus of Smithtown was outstanding!! I would give them tens if I could. More
by rlruehle
Employees Worked With
Robert Rossworn, Walter Maron, Denise Plourde
December 06, 2013
Went to Smithtown and another Long Island Lexus dealership when considering leasing my 5th RX 350. Of course I wanted to get the best deal and found Smithtown to be far and away the best dealership dealership when considering leasing my 5th RX 350. Of course I wanted to get the best deal and found Smithtown to be far and away the best dealership. Our salesperson Jerry Powder was informative, but not pushy, which I really appreciated. He gave me far and away the best deal and I was able to pick up my new Lexus the very next day. Denise in financing is an absolute delight. When it’s time for my 6th Lexus, I know I’ll be coming back to Smithtown! More
by sagewoman
Employees Worked With
Denise Plourde
December 04, 2013
This is my 3rd Lexus that I bought from this Dealership This is my 3rd Lexus that I bought from this Dealership and my experience has been great as always. The reasons that I have come back are many, but This is my 3rd Lexus that I bought from this Dealership and my experience has been great as always. The reasons that I have come back are many, but the main ones are the service that I receive is always exceptional and Michael is probably the most courteous and knowledgeable car salesman that I have ever done business with. If it was't for Michael Mandolese I might not have returned to this dealership. More
by tLexusRX
Employees Worked With
Michael Mandolese
December 02, 2013
Fantastic dealership with incredibly knowledgeable, helpful, and friendly staff. I am more than happy with my new car, and look forward to future visits to Lexus of Smithtown. helpful, and friendly staff. I am more than happy with my new car, and look forward to future visits to Lexus of Smithtown. More
by avwsmn
Employees Worked With
Abbas Rajani, Kenneth Goldberg, Denise Plourde
December 01, 2013
This was our 3rd time leasing with Lexus of Smithtown, and of course they did not disappoint!! While car shopping can be stressful and tedious Joe and Bob made the experience enjoyable. We felt we recei and of course they did not disappoint!! While car shopping can be stressful and tedious Joe and Bob made the experience enjoyable. We felt we received a fair and honest deal and could not be happier with our decision to stay with lexus of Smithtown. No pressure, friendly staff - the absolute best. Thank you to Joe and Bob, see you soon! More
by kpiazzola
Employees Worked With
Robert Rossworn, Joseph Giaquinto
December 01, 2013
Kenneth Goldberg was very knowledgable, straight forward and professional. He was very patient teaching me the navigation system and the overall car. His information was invaluable. Thank you mr glover and professional. He was very patient teaching me the navigation system and the overall car. His information was invaluable. Thank you mr glover for your great service Robin Herman More
by Robin106
Employees Worked With
Kenneth Goldberg
November 30, 2013
Purchased an IS350 Fsport from the dealership last week. I can truly say this dealership represents what the lexus experience is all about. Bob, Jerry and Denise were all very friendly and respsonsive to al I can truly say this dealership represents what the lexus experience is all about. Bob, Jerry and Denise were all very friendly and respsonsive to all of my questions and they truly cared about me feeling confident about the purchase. I was skeptical coming all the way from queens, but the trip was totally worth it. They blew all the other dealerships I went to out of the water with their professional attitudes and way of treating customers. I would highly reccomend anyone to visit and do business with this lexus dealership because they made the purchase a very pleasurable one. Their honesty floored me. I will definetly be purchasing more cars from here in the future. More
by shivadebysingh
Employees Worked With
Robert Rossworn, Denise Plourde
November 20, 2013
Everybody I had dealt with at Lexus of Smithtown was so incredibly nice. They really treat you like family. They are extremely knowledgeable about the vehicles they sell, it’s not just buying a car from t incredibly nice. They really treat you like family. They are extremely knowledgeable about the vehicles they sell, it’s not just buying a car from them, it’s an experience. I honestly cannot say enough nice things about all of them. It was hands down the most pleasurable experience I have ever had purchasing a car. I would and have recommended this dealership! More
by Sasilver
Employees Worked With
Robert Rossworn, Joseph Giaquinto, Denise Plourde
