Lexus of Smithtown

My experience purchasing an ES300h from Lexus of Smithtown was excellent. Both Bob and Matt were friendly, professional, patient and thorough, explaining the many options and details involved in th Smithtown was excellent. Both Bob and Matt were friendly, professional, patient and thorough, explaining the many options and details involved in the purchase. I feel that I got a good deal on the new car and the trade in, I will certainly recommend Lexus of Smithtown to my business associates and friends. More

Abbas spent over one hour teaching the technology in my new ES350. He is very knowledgeable, bright , very patient and helped me a great deal. You are very lucky to have such a wonderful employee! Sincere new ES350. He is very knowledgeable, bright , very patient and helped me a great deal. You are very lucky to have such a wonderful employee! Sincerely, Judith B. Dash More

This is my fourth purchase at Lexus of Smithtown from the same person. I do hope that Mike is still there when I need the next one. No problems with any aspect of the dealership, Service, Sales. Great plac same person. I do hope that Mike is still there when I need the next one. No problems with any aspect of the dealership, Service, Sales. Great place to buy a car More

Although I only just purchased my vehicle, the folks I dealt with at Lexus were friendly, professional and so far seem to be very accommodating. I expect the folks here to be equally focused into the futu dealt with at Lexus were friendly, professional and so far seem to be very accommodating. I expect the folks here to be equally focused into the future. More

As a returning customer, the ratings I have given this Lexus dealership is self-explanatory. I have returned to this dealership because our first experience with this location was a pleasant one when we Lexus dealership is self-explanatory. I have returned to this dealership because our first experience with this location was a pleasant one when we purchased our first RX. We have now returned for our second RX. The employees and service personnel are always very professional and a pleasure to deal with. Our most recent visit involved Neil Fogel (Sales Consultant), Robert H. Rossworn (Sales Manager), and Denise Plourde (Financial Service Manager). In our opinion, this is an amazing dealership for an amazing product! More

Abbas and Michael were a delight to work with. The biggest issue that we had was when came to pick up the car, the Lexus hadn't been cleaned. There were glue markings all over the car, and whoever had biggest issue that we had was when came to pick up the car, the Lexus hadn't been cleaned. There were glue markings all over the car, and whoever had originally detailed it let alot of things slip by. Between going back and forth, we were very frustrated with the dealership. Abbas and Michael were wonderful though. They tried their very best to make sure that our experience was as pleasant as possible. If it wasn't for their reassurances, I would have told my parents to get a refund, and we would have bought the car at another dealership. Abbas and Michael deserve a helll of a lot of praise and bonuses for their work. More

Jerry Powder is one of the finest sales person I have ever met. He explained all the features of the auto very clearly and with a great deal of patience.I would recommend him and the dealership highly. ever met. He explained all the features of the auto very clearly and with a great deal of patience.I would recommend him and the dealership highly. More

Joe was terrific. My Husband and I had looked at several different cars at several dealerships. When we walked in to Lexus, as busy as it was we waited less than 5 minutes. Joe introduced himself and was im different cars at several dealerships. When we walked in to Lexus, as busy as it was we waited less than 5 minutes. Joe introduced himself and was immediately helpful and knowledgeable he let us know we had his time and attention exclusively. Joe answered all of our questions he took the time to listen to and address our concerns. We asked for several different leasing and purchase options and Joe patiently went through each scenario and gave us options. We really hadn’t planned on buying that night but much to our surprise we ended purchasing. We got the car we wanted at a fair price and Joe was wonderfully accommodating. There was never any pressure to buy. Once we had all the paper work done Joe introduced us to Dolores who worked out our leasing agreement. She too was professional and extremely helpful. All in all we had a great experience at Lexus of Smithtown the staff was knowledgeable, professional and very personable. This is the service every car dealership should provide. More

Best experience with a car dealership ever! Frank was so knowledgeable and clear in his explanations of the the car's features, and a pleasure to deal with. Denise worked incredibly hard to find the best po knowledgeable and clear in his explanations of the the car's features, and a pleasure to deal with. Denise worked incredibly hard to find the best possible deal for me and by the end of our time together I felt like I had made a new friend! Thanks to you both. I love my new RX350 and won't hesitate to recommend your dealership. More

Ken went above and beyond, being VERY patient explaining all the intricacies of our Lexus, and then detailing extra advantages and workings of the vehicle. Because we are technologically challenged, he too all the intricacies of our Lexus, and then detailing extra advantages and workings of the vehicle. Because we are technologically challenged, he took the time to go over explanations multiple times to make sure we understood everything we needed to know, even eating into his personal time. Earlier in the process, Ken encouraged us to speak to a counselor about adding accessories we had expressed an interest in. He brought us personally to the finance department and later introduced us to the service department staff and tech member Abbas. Ken is very personable and is an asset to your dealership. At no time did we feel pressured or rushed. We would not think twice about recommending him. More