Lexus of Smithtown

Neil was great, friendly and knowledgeable. Answered all our questions and made it painless. After dealing with a non-luxury brand, this was a joy our questions and made it painless. After dealing with a non-luxury brand, this was a joy More

Was anxious about purchasing a new rx. Rob Rossworn made me feel comfortable with whatever decision I made. Denise Plourde explained very patiently about the different financial choices that were in my best me feel comfortable with whatever decision I made. Denise Plourde explained very patiently about the different financial choices that were in my best interest. Mike Mandolese was so knowledgeable and very patient when informing me about the lexus rx 2013, accompanying me on the test drive and encouraging me to call or come back until I'm totally comfortable driving my new suv. With my former SUV, Rob Romano was an excellent service consultant.I am very happy I chose Lexus of Smithtown! More

The employees at this dealership that we worked with were very well informed, and easy to work with. They truly wanted us to leave with a good experience and to be satisfied and we did. very well informed, and easy to work with. They truly wanted us to leave with a good experience and to be satisfied and we did. More

From the moment Frank Loviglio came to the phone, I knew that driving nearly 2 hrs from CT to LI was going to be worth it. The showroom was so impressive and so was the service/ welcome from the moment my h that driving nearly 2 hrs from CT to LI was going to be worth it. The showroom was so impressive and so was the service/ welcome from the moment my husband and I walked in the door. I haven't had such amazing service since my first Lexus from Newport Beach, California. Frank Loviglio, was amazing - attentive, focused, very helpful and thorough. What an utter pleasure from start to finish. Bravo Lexus of Smithtown and thank you Frank Loviglio! More

I had a great experience at Lexus of Smithtown. Charles Greene was able to quickly find the exact car I wanted (model/color) which the dealership did not have in stock. Everyone at this location was profes Greene was able to quickly find the exact car I wanted (model/color) which the dealership did not have in stock. Everyone at this location was professional, courteous and overall just a pleasure to deal with. I highly recommend Lexus of Smithtown! More

During my service appointment, I inquired about the current program offered (no money down turn in lease). I sat with Neil he worked it out with what was good for me. I enjoyed his honesty and hospit current program offered (no money down turn in lease). I sat with Neil he worked it out with what was good for me. I enjoyed his honesty and hospitality. I was not really going to get another Lexus, I was really on the fence, but I felt very comfortable with Neil and I can honestly say it was because of him I was convinced to stay with Lexus. this is my third GX, I am glad I made the decision, thank you Neil and the rest of the lexus team that worked on my program. Delores, thanks again as always you get the job done. More

David Hitt gives new meaning to service with a smile! He is a gentleman of the old school, respectful and polite, although youthful and energetic. He is extremely knowledgeable and takes the time to assure is a gentleman of the old school, respectful and polite, although youthful and energetic. He is extremely knowledgeable and takes the time to assure that you understand all there is to know about the entire line of cars although not pushing for a model he selects. Even after the buy was finished, he offered his help with not only understanding the wonderful technology of the car but also installing mats and screwing on a license plate holder. It was a graceful and dignified experience. More

I felt that I was in the right dealership the moment I walked into Lexus. The people were so nice and of course Ken who I have bought three cars with already was fabulous. Ken is so thorough and patient w walked into Lexus. The people were so nice and of course Ken who I have bought three cars with already was fabulous. Ken is so thorough and patient working with the details of the car. He even made my 17 year old feel at home. A truly excellent experience and I can't wait for number 4 in three years! More

Neil and Bob were great. They explained everything to me and my husband. They didn't push us right away they let us make a decision after thinking about the car for two weeks. They were kind to my children. and my husband. They didn't push us right away they let us make a decision after thinking about the car for two weeks. They were kind to my children. We did a test drive with the entire family in the car. I was having trouble opening the hood and another salesman helped me. It appears like a great place to work. More

Always a great experience with Ken Goldberg. I highly recommend asking for Ken when purchasing or leasing a new Lexus at Smithtown Lexus. I'll be dealing with Ken again when my lease expires in the futu recommend asking for Ken when purchasing or leasing a new Lexus at Smithtown Lexus. I'll be dealing with Ken again when my lease expires in the future. More