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Lexus of Smithtown

St. James, NY

4.3
1,096 Reviews

700 Middle Country Road

St. James, NY

11780

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1,096 Reviews of Lexus of Smithtown

August 29, 2012

This was the first time we bought a Lexus at the Smithtown dealership. Rob Rossworn was so helpful, friendly and most of all EXPERIENCED! My husband and i met with Taylor West and she also was ver More

by kleet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rossworn
August 28, 2012

Shane was very knowledgable about the vehicles I asked about. He was friendly and patient. I felt certain I made the right choice in buying a 2013 Lexus from Smithtown dealer. More

by amethystmv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 28, 2012

Robert Rowsworn made the entire process from reviewing our options to the actual negotiation to delivery, have made this the best dealership we ever dealt with. His knowledgeable and enthusiastic about L More

by bruceny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rossworn
August 27, 2012

This entire experience from the moment we walked in - to This entire experience from the moment we walked in - to delivery has been top rated and the best dealership we ever dealt with. Robert Rowsworn and More

by susan.campanakakish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abbas Rajani, Robert Rossworn
August 24, 2012

This is our 3rd Lexus. Robert Rossworn always shows us a VIP experience. He goes over and above all we could expect in helping us find the right vehicle for our life style. We have always found Bob to be More

by lindychristian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rossworn
August 24, 2012

Ken was polite, professional and extremely knowledgable of all aspects of Lexus products. There was no hard sell. He was Honest and sincere and quite credible . He was patient as explained all facets of More

by Positrendso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Goldberg, Kenneth Goldberg
August 24, 2012

I felt welcomed as soon as I walked into the showroom. Joe was warm, genuine and friendly. He wanted me to buy a new Lexus but he wasn't pushy and made me feel very comfortable and unpressured. He spent More

by justelle325
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Giaquinto
August 18, 2012

This is my fifth Lexus of which some I've liked more than others. However, one part of the equation stands out and that is the dealership and its support staff. From sales to service, Lexus of Smithtown is More

by pilot500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rossworn, Kenneth Goldberg
August 17, 2012

It's always worth the trip to Smithtown to deal with the fair people at Smithtown Lexus. Bob, Tony and dolores were very professional--as always--as this is my fifth car leasing experience with the dealers More

by mmiranda85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rossworn
August 15, 2012

Went into explore end of lease options and left with the 2012 ES350. Walter Maron and Robert Rossworn were excellent. No typical pressure to buy, laid backsales approach, very knowledgeable and to the point More

by tampa8888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rossworn, Walter Maron
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