
Lexus of Smithtown
St. James, NY
Filter Reviews by Keyword
By Type
1,096 Reviews of Lexus of Smithtown
This was the first time we bought a Lexus at the Smithtown dealership. Rob Rossworn was so helpful, friendly and most of all EXPERIENCED! My husband and i met with Taylor West and she also was ver Smithtown dealership. Rob Rossworn was so helpful, friendly and most of all EXPERIENCED! My husband and i met with Taylor West and she also was very friendly and helpful with going over all my accessories in my new car! This will be our future dealership and we love our Lexus!! More
Shane was very knowledgable about the vehicles I asked about. He was friendly and patient. I felt certain I made the right choice in buying a 2013 Lexus from Smithtown dealer. about. He was friendly and patient. I felt certain I made the right choice in buying a 2013 Lexus from Smithtown dealer. More
Robert Rowsworn made the entire process from reviewing our options to the actual negotiation to delivery, have made this the best dealership we ever dealt with. His knowledgeable and enthusiastic about L our options to the actual negotiation to delivery, have made this the best dealership we ever dealt with. His knowledgeable and enthusiastic about Lexus was quite refreshing. Doloris Russel the Financial Service Manager completed the paper work in a truly professional and friendly manor. Joseph Giaquinto extraordinary knowledge made reviewed the accessories on our new Lexus a pleasure. More
This entire experience from the moment we walked in - to This entire experience from the moment we walked in - to delivery has been top rated and the best dealership we ever dealt with. Robert Rowsworn and This entire experience from the moment we walked in - to delivery has been top rated and the best dealership we ever dealt with. Robert Rowsworn and Abbas Rajani were kind, knowledgeable and enthusiastic about Lexus. They are contagious and I applaud them! More
This is our 3rd Lexus. Robert Rossworn always shows us a VIP experience. He goes over and above all we could expect in helping us find the right vehicle for our life style. We have always found Bob to be VIP experience. He goes over and above all we could expect in helping us find the right vehicle for our life style. We have always found Bob to be honest, helpful & above all patient with any questions or concerns we may have. He makes himself available to us even if it means taking time from his day off to get back to us right away. We always look forward to seeing Bob when we have our Lexus serviced, he never fails to greet us like a friend, not just a customer. More
Ken was polite, professional and extremely knowledgable of all aspects of Lexus products. There was no hard sell. He was Honest and sincere and quite credible . He was patient as explained all facets of of all aspects of Lexus products. There was no hard sell. He was Honest and sincere and quite credible . He was patient as explained all facets of the car. I previously purchased an RX350 from Ken because he is dependable and reliable. He is a professional whose word is his bond. I would return" to buy another LEXUS from him. More
I felt welcomed as soon as I walked into the showroom. Joe was warm, genuine and friendly. He wanted me to buy a new Lexus but he wasn't pushy and made me feel very comfortable and unpressured. He spent Joe was warm, genuine and friendly. He wanted me to buy a new Lexus but he wasn't pushy and made me feel very comfortable and unpressured. He spent a lot of time with my husband and me, very patiently and enthusiasticly showing us all the Lexus crossover had to offer. We returned to the showroom several times before actually purchasing my new car and each time we were treated the same-with respect and professionalism. I would highly recommend this dealership to anyone and everyone! More
This is my fifth Lexus of which some I've liked more than others. However, one part of the equation stands out and that is the dealership and its support staff. From sales to service, Lexus of Smithtown is others. However, one part of the equation stands out and that is the dealership and its support staff. From sales to service, Lexus of Smithtown is first rate. I've owned other "luxury" cars before but no other dealer has ever made me feel as if they cared more than this dealership. They not only work hard to make a deal but also provide exceptional servive after the deal. More
It's always worth the trip to Smithtown to deal with the fair people at Smithtown Lexus. Bob, Tony and dolores were very professional--as always--as this is my fifth car leasing experience with the dealers fair people at Smithtown Lexus. Bob, Tony and dolores were very professional--as always--as this is my fifth car leasing experience with the dealership. Negotiating by email is a nice feature as well. Of course, the cars are great and reliable too but it's truly about the people and that why I keep coming back. More
Went into explore end of lease options and left with the 2012 ES350. Walter Maron and Robert Rossworn were excellent. No typical pressure to buy, laid backsales approach, very knowledgeable and to the point 2012 ES350. Walter Maron and Robert Rossworn were excellent. No typical pressure to buy, laid backsales approach, very knowledgeable and to the point. Highly recommend this dealership to family and friends!! More