Lexus of Smithtown

We have owned several other Lexus cars and continue to be impressed and more than satisfied with the personal attention and assistance given when we visit this dealership. One other time we went to another impressed and more than satisfied with the personal attention and assistance given when we visit this dealership. One other time we went to another Lexus dealer and were not satisfied with them. Since that purchase we have returned to Smithtown and are completely satisfied. David Hitt was informative, patient and extremely helpful and courteous during all three of our recent visits. He also followed up the next night (something you expect from a doctor's office) to make sure we were comfortable and enjoying our new purchase. As we left the dealership last night he continued to invite us back at any time if we had questions or concerns. He is a true believer in the Lexus automobile and his dedication and willingness to please was most evident. Once again we were made to feel completely at ease with Dolores Russell in finance. She walked us through necessary paperwork making it seem effortless and routine. Her expertise were welcomed and appreciated. Both employees were "top of the line" like the luxury automobile we just purchased! More

Ken Goldberg was great to deal with. He knew everything about our ES and he very patiently explained and demonstrated all of the features to us. about our ES and he very patiently explained and demonstrated all of the features to us. More

Bought an LS and came back three weeks later to buy an RX because they were so good to work with. Spent lots of time helping us make sure we absorbed the details of each vehicle. because they were so good to work with. Spent lots of time helping us make sure we absorbed the details of each vehicle. More

Matt Trubia is not just a salesman trying to make a sale, he truly wants to help people and get you into the car of your dreams. He not only listened but got his sales manager Tim (forgot his last name) inv he truly wants to help people and get you into the car of your dreams. He not only listened but got his sales manager Tim (forgot his last name) involved and they were both very honest and extremely helpful from start to finish. The the finance dept I got to meet a very pleasant women Denise who is also an amazing individual. I had been to a few other dealers and never got the treatment that I got here. They don't beat around the bush or give you the run around. They are honest and extremely helpful and believe me I somewhat tortured Matt and he was always pleasant and helpful.My situation was somewhat of a challenge and they made it a very pleasant experience. This has to be the nicest dealership with the nicest staff I have ever come across. It's a very warm feeling to walk in there, not intimidating like the others I had been in. I am going to recommend this dealership to everyone ! More

When we arrived at the dealership we were greeted by a receptionist who was friendly, courteous,and helpful. She directed us to Hank Adler. Hank asked us what we were interested in seeing and showed us receptionist who was friendly, courteous,and helpful. She directed us to Hank Adler. Hank asked us what we were interested in seeing and showed us exactly what we were interested in. He was friendly, informative and most important, not pushy. We were able to take a test drive which gave us the complete picture of what we were hoping to buy. We were not ready to make a decision, at this visit, and Hank gave us his card and told us to call if we had any questions. Several days passed and Hank gave us another call to tell us that the promotions he had mentioned to us were only available for another day or so. We appreciated this call and went back to look at the car again. This time we were ready to buy. Unfortunately Hank was not working that night so we were helped by Tim Burns and Arjun Vir. Both men were helpful and we ended up buying the car. We returned the next day, saw Hank and made arrangements to pick up our car. Unfortunately Hank was not going to be working that day so we were helped by Frank Loviglio. The car was in excellent condition and he demonstrated how everything worked. We are first time Lexus owners and are very pleased with what we purchased, thus far. More

Lexus of smithtown were great reputable dealers having recently purchased a car from them a few years ago. I was not reluctant to go back and am very happy with my purchase, the staff at the dealership c recently purchased a car from them a few years ago. I was not reluctant to go back and am very happy with my purchase, the staff at the dealership couldn't be more helpful, kind and insightful. Thanks ! More

Great job! I would recommend this dealship to anybody. David Hitt and Robert Rossworm were a pleasure to deal with. Denise is finance was excellent as well. David Hitt and Robert Rossworm were a pleasure to deal with. Denise is finance was excellent as well. More

This was the second Lexus I leased from these two gentlemen in less than a year. They are a pleasure to deal with. The experience was hassle free. They treated me with courtesy and valued my time.Thi gentlemen in less than a year. They are a pleasure to deal with. The experience was hassle free. They treated me with courtesy and valued my time.This is a first rate dealership.The service department is very good and also a pleasure to deal with. My car was delivered on time in perfect condition at the agreed upon price.Look forward to dealing with these two gentlemen again when my lease expires. More

I have bought three cars at this dealership. There is excellent customer service (they aim to please), everyone is friendly, knowledgable and their service department is first rate. I would definitely re excellent customer service (they aim to please), everyone is friendly, knowledgable and their service department is first rate. I would definitely recommend this dealership to anyone. More