Lexus of Tacoma at Fife

Everyone at this dealership is friendly and professional. Andy Lee is my service advisor, and is responsive and a pleasure to work with. The Technical guru, Tammi (?) is a fountain of information. He took ex Andy Lee is my service advisor, and is responsive and a pleasure to work with. The Technical guru, Tammi (?) is a fountain of information. He took extra care in showing me how to load contacts from my Droid mobile phone to my (older) phone system on my Lexus 300. More

I never thought buying a car would be a pleasant experience until I went to Lexus at Fife. Jay Pak was very knowledgeable about the vehicles and found one that was perfect for me within my budget. experience until I went to Lexus at Fife. Jay Pak was very knowledgeable about the vehicles and found one that was perfect for me within my budget. I would definitely recommend to my friends and family. More

Todd was very professional and efficient. He found a perfect vehicle for me that is suitable for my needs and I have been very happy with it. perfect vehicle for me that is suitable for my needs and I have been very happy with it. More

This was the second car I bought from Todd Kim. He was very helpful, informative and professional. It should say a lot that this was my second car I bought from him, but it should say ever more that my t very helpful, informative and professional. It should say a lot that this was my second car I bought from him, but it should say ever more that my third car will be purchased with Todd Kim. He has created a friend and customer for LIFE! Thank you Todd Kim and Lexus of Fife/Tacoma! More

The Service Rep I worked with (Andy Lee) was the most friendliest, efficient, professional, and courteous individual I have had the pleasure working with. I came in for a simple oil change and he notifie friendliest, efficient, professional, and courteous individual I have had the pleasure working with. I came in for a simple oil change and he notified my of my 30,000 mile service was due. He was able to get 20% off the service price for me and put me in a very nice loaner in no time at all. He then repaired a chip in my paint with touch up paint and left the paint in my glove compartment. All in all, I was very please with his professionalism and overall manner. More

My overall experience at Lexus of Tacoma was wonderful. I am so greatful to have met Andy Lee he is a one of an kind. Whenever I havre a problem with my vehicle i'd always call him to ask for advice. I've ne am so greatful to have met Andy Lee he is a one of an kind. Whenever I havre a problem with my vehicle i'd always call him to ask for advice. I've never met someone like Andy at any other dealerships. I apreciate his work at Lexus of Tacoma. I know now who to talk to when I have a problem. Thanks Andy for your help! More

Since I have purchased second-handed Lexus RX330 (2005) in July 2010, it was blessing for me to meet Andy Lee, a representative of service department of the Lexus of Tacoma. Mr. Andy Lee is the person who in July 2010, it was blessing for me to meet Andy Lee, a representative of service department of the Lexus of Tacoma. Mr. Andy Lee is the person who has a skill to communicate with customer. He could understand what I need very quickly and well. He is a customer-oriented service provider. Explained well and descriptively what's the problem and what has been improved. That's why whenever I need a service, I ask him (Andy Lee) to take care of my vehicle. Due to the Andy Lee's service, my first impression on the Lexus of Tacoma is so good. And we made a decision to purchase a Lexus again later when we need next car. James Lim Federal Way, WA More

i have been dealing serviceing with andy lee for numerous years and a excellent service rep he always been understand my need always with a smile and greeting top of everything years and a excellent service rep he always been understand my need always with a smile and greeting top of everything More

I had been service for a long time with Andy Lee at the lexus of tacoma. he's professional and very kindly and friendly. When I had some problem, he solved the problem exactly and recommended how to care lexus of tacoma. he's professional and very kindly and friendly. When I had some problem, he solved the problem exactly and recommended how to care very well. so, after finish the service I was happy all the time. thanks Andy.. More

I've been going to this dealer for many years, originally to service the Lexus I had bought in Bellevue. When it was time to trade it in, I chose Lexus of Tacoma, and have had all my service work done there to service the Lexus I had bought in Bellevue. When it was time to trade it in, I chose Lexus of Tacoma, and have had all my service work done there. It is always uplifting to greet the boys in the service department, and they treat me like royalty (which I'm not). When I have had a problem with the car, any one of those I mentioned handled it extremely well--thorough, understandable explanations of what's wrong; what's involved with fixing the problem; how much it will cost; immediate scheduling at my convenience; very nice loaner cars; and on and on. I see them more often for the much-appreciated complimentary car washes they offer than for regular service, and it is always the best experience, because of the way those employees treat me. The one additional employee whose name I can't remember (he often greets me when I go for a wash) also rates first-class when it comes to customer service. -- Mary Wilson More