Lexus of Tacoma at Fife
Fife, WA
Filter Reviews by Keyword
By Type
Showing 189 reviews
Great customer service and sales associate. We had dealt with many auto dealerships in the pass. We feel Lexus of Tacoma gave us one of the most easy and smooth transaction. Matt showed excellen We had dealt with many auto dealerships in the pass. We feel Lexus of Tacoma gave us one of the most easy and smooth transaction. Matt showed excellent in customer service. More
Top Level Customer Service and Personal Integrity I recently purchased a new vehicle from Lexus of Tacoma. Bob King was my sales professional. I've honestly never had such a pleasant experience purc I recently purchased a new vehicle from Lexus of Tacoma. Bob King was my sales professional. I've honestly never had such a pleasant experience purchasing a car! From the beginning of my search- which I spread out over a few months and took my time- Bob was patient, very knowledgeable, and never ever pushy or rushed. He introduced me to other members of the team at the dealership; each person had a similar manner about them, professional and respectful. I considered many other cars (large SUV) including Mercedes, BMW, Porche, LandRover/RangeRover, Audi, Toyota and every American rig out there. Ultimately, my research and experience led me to make my purchase a Lexus from Bob at Lexus of Tacoma. I'll return there when I'm ready for my next vehicle, I'm sure of it. More
Great Dealership My wife and I had a fantastic experience at Lexus of Tacoma. We came looking for a specific Lexus Certified pre owned car and were impressed with how My wife and I had a fantastic experience at Lexus of Tacoma. We came looking for a specific Lexus Certified pre owned car and were impressed with how quickly and efficiently we were assisted in finding that car. Our sales consultant Tom Gow was courteous and very helpful in helping us select our car. After the purchase others on the team were equally impressive. We highly recommend this dealership. More
Stressless experience. Working the the crew at Lexus of Tacoma was a pleasure. We had the pleasure of working with Bob King. Very knowledgeable and was never pushy. We had h Working the the crew at Lexus of Tacoma was a pleasure. We had the pleasure of working with Bob King. Very knowledgeable and was never pushy. We had him run through several scenarios before we finally settled on what we did. Everything about this experience change my view on car sales men and looking forward to one day purchasing another one from the exceptional team at Lexus of Tacoma. More
Loyal Buyer Just bought our 4th Lexus from this dealership....no need to look elsewhere! We'll be back when we need cars number 5 and up! Just bought our 4th Lexus from this dealership....no need to look elsewhere! We'll be back when we need cars number 5 and up! More
Excellence personified This is an excellent dealership from top to bottom. If you plan on buying a new or used car be sure visit Lexus of Tacoma. Their sales, finance, techn This is an excellent dealership from top to bottom. If you plan on buying a new or used car be sure visit Lexus of Tacoma. Their sales, finance, technical and service folks are professionals while at the same friendly and extremely help. If you want a great experience buy your care here. More
Nobody could match the experience! My husband bought a car from Bob King at Lexus of Tacoma in 10/2010. Bob has since gone from a car salesman to friend. He checks in on us a couple t My husband bought a car from Bob King at Lexus of Tacoma in 10/2010. Bob has since gone from a car salesman to friend. He checks in on us a couple times a year and let's us know new things that are happening at Lexus, but has never pushed us to buy another car. Fast forward to 11/2016 and we were ready to trade our old Lexus in for a new one. I test drove Mercedes, BMW, Acura, and Infiniti and ultimately our experience with Bob and the service department over the last six years made the decision to stick with Lexus simple. When we pull in for service, I am always greeted promptly at my vehicle and someone opens the door for me. My kids instantly run for the free refreshments and treats for a morning snack. I hop in my loaner and am out the door within a few minutes every time. John is my favorite, but have never had a bad experience with other service personnel. More
Great Experience 2016! We had a most pleasant sales experience with Will and Amy last sunday; both were extremely professional and helpful, as was Brent, our delivery specia We had a most pleasant sales experience with Will and Amy last sunday; both were extremely professional and helpful, as was Brent, our delivery specialist. Thanks to all for a very positive transaction! Bill and Mary Scarborough More
Great Customer Service We had a great experience working with Kevin and the rest of the staff. You can tell that they value each and every customer. We plan on being back fo We had a great experience working with Kevin and the rest of the staff. You can tell that they value each and every customer. We plan on being back for our next purchase! More
Professional Treatment appreciated This was my second Lexus, and quite frankly hadn't even planned on getting a new one, but situations change and so there I was in need. My salesman Jo This was my second Lexus, and quite frankly hadn't even planned on getting a new one, but situations change and so there I was in need. My salesman Jonathan Lee could not have been more professional, informative and attentive to what I was looking for. I was very impressed. No haggling needed because they treated me fairly, and generously making me a great offer. What was perceived by me up front as a stressful day getting a new car, became an easy and enjoyable one. Thank you Lexus of Tacoma and Jonathan. More




