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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
886 Reviews
Call Dealership (805) 601-7646
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3755 Auto Mall Dr

Thousand Oaks, CA

91362

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886 Reviews of Lexus of Thousand Oaks

July 02, 2025

Great service , good communication during the service. Received the car when requested. No complaints whatsoever. More

by Pamelitacarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. Paul
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July 01, 2025

The dealership is very clean and modern. It is a comfortable place to wait while your car is being serviced, with complementary snacks, coffee, tea, and water. They offer a loaner car if you More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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June 29, 2025

Lexus of Thousand Oaks is great Marc L St Pierre Service is the best I trust them to always come through for me me. More

by Bob.kerkis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc L St Pierre- Always comes through Best Price, Best Service
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Jul 02, 2025 -

Lexus of Thousand Oaks responded

Thanks for sharing your positive experience with Marc and our service department at Lexus of Thousand Oaks, Bob! See you down the road!

June 29, 2025

Best dealership. Thor the salesman and David management and Austin finance were all great. In and out in no time. More

by Disgruntled buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thor sales David mgmt
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Jul 02, 2025 -

Lexus of Thousand Oaks responded

Thank you for the fantastic feedback! We're delighted to hear that Thor, David, and Austin made your experience at Lexus of Thousand Oaks smooth and efficient. Enjoy your new vehicle, and welcome to the Swickard family!

June 28, 2025

The Service Dept welcoming team at Lexus of Thousand Oaks was prompt and courteous. Jonathan, Service Manager, was highly knowledgeable, kept me updated on my service, offered me coffee and water, provided a More

by veronicalaraekman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan, Service Dept
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Jul 01, 2025 -

Lexus of Thousand Oaks responded

Veronica, we're so pleased to hear that Jonathan and the Lexus of Thousand Oaks team provided such a positive service experience. It's great to know you felt well-informed and comfortable throughout your visit. We appreciate your feedback!

June 28, 2025

Always courteous. Jonathon was quick, thorough, and charming. Reviewed processes prior to and after service. Very pleased with Lexus os Thousand Oaks. More

by Irene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon
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Jul 01, 2025 -

Lexus of Thousand Oaks responded

Irene, we're elated to hear that Jonathon provided you with a thorough and charming experience at Lexus of Thousand Oaks. Thank you for sharing your positive feedback!

June 27, 2025

Marc was professional and pleasant, as always. I look forward to my next visit at Lexus of Thousand Oaks. More

by a_lennonfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc St. Pierre
Report | Print
Jun 30, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that Marc provided you with a professional and pleasant experience at Lexus of Thousand Oaks. We look forward to welcoming you back for your next visit!

June 27, 2025

Everything was handled well. Yobi our Service Advisor was good and answered our questions to our satisfaction. More

by mpguardiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yobi
Report | Print
Jul 01, 2025 -

Lexus of Thousand Oaks responded

We're glad that Yobi provided satisfactory service and addressed all your questions at Lexus of Thousand Oaks. Thank you for sharing your experience with us!

June 25, 2025

Quick congenial efficient; unsurpassed competence Why use 15 words when you can use only 5? More

by Sixmeows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby kim. Mike
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Jun 25, 2025 -

Lexus of Thousand Oaks responded

Thanks for leaving Lexus of Thousand Oaks a five-star review! We appreciate the feedback.

June 24, 2025

An excellent service tech, Yoby! Extremely professional, knowledgeable and prompt. Love this dealership. Best Lexus service in and around the Los Angeles area. More

by texex76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby
Report | Print
Jun 24, 2025 -

Lexus of Thousand Oaks responded

Thank you for the glowing review! We're delighted to hear that Yoby provided such excellent service at Lexus of Thousand Oaks. We appreciate your support and look forward to serving you again in the future!

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