Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
929 Reviews
Call Dealership (805) 601-7646
View Awards

3755 Auto Mall Dr

Thousand Oaks, CA

91362

Directions

By Type

929 Reviews of Lexus of Thousand Oaks

August 18, 2025

Jonathan was my service advisor at my recent visit to Lexus TO. He was extremely knowledgeable, thorough , and made my visit a very pleasant experience. Thank you Jonathan ! More

by JoAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie - Tech 5 stars ⭐️⭐️⭐️⭐️⭐️
Report | Print
August 17, 2025

First Lexus for me so first experience with service department. Greeted warmly and immediately sitting with service rep Marc. He listened to my concerns and had me talk to a technician to better explai More

by ginzingermark
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Report | Print
August 14, 2025

Paul was amazing Punctual and professional! Thank you Paul for everything look forward to see you next time! More

by danielabeautyspa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul service
Report | Print
Aug 14, 2025 -

Lexus of Thousand Oaks responded

Thank you for sharing your experience, and we can’t wait to pass along your words of appreciation! From all of us at Lexus of Thousand Oaks, we are grateful for your business and five-star review of Paul. Safe travels!

August 14, 2025

Paul was very very nice, and very professional,He knew what he was doing He made me feel special More

by allyrody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 15, 2025 -

Lexus of Thousand Oaks responded

We are glad to hear that Paul provided excellent service. Thanks for choosing Lexus of Thousand Oaks.

August 13, 2025

Took really good care of my car! Jonathan is amazing! Definitely recommend thousands oaks diller! More

by jesusmariscal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Aug 13, 2025 -

Lexus of Thousand Oaks responded

Thank you for the great review of Jonathan. We look forward to seeing you again at Lexus of Thousand Oaks!

August 13, 2025

This is the first time i did my 5000 miles with Lexus thousand oak, I’m so satisfied with the service that they gave me, Derek is so nice and professional, I would recommended my friends and my family to More

by Jenny Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lora Baworouski
Report | Print
Aug 13, 2025 -

Lexus of Thousand Oaks responded

Hi Jenny, we're glad to hear that your first 5k-mile service with us was a success! We will pass along your kind words to Derek. We look forward to serving you and your loved ones again at Lexus of Thousand Oaks in the future!

August 12, 2025

The service area is well organized, and very efficient. Mark St Pierre processed the electronic paperwork quickly and communicated clearly - a very positive service experience at this dealership. More

by Ekarlschmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc St Pierre
Report | Print
Aug 13, 2025 -

Lexus of Thousand Oaks responded

Thanks for the review of Mark and the team! We appreciate your business and hope to see you again at Lexus of Thousand Oaks. Take care!

August 11, 2025

Forest was very helpful. I very much appreciated the video sent from the technician walking me through their work. More

by albertbagh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Report | Print
Aug 12, 2025 -

Lexus of Thousand Oaks responded

Thank you for your kind feedback! We're glad Forest and the Lexus of Thousand Oaks team delivered a 5-star experience.

August 11, 2025

I get great customer service at this dealership with Marc in service and Lora in sales. More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lora Baworouski
Report | Print
Aug 12, 2025 -

Lexus of Thousand Oaks responded

Thank you for the splendid review of Lexus of Thousand Oaks, Jane! We're glad you can count on our team to deliver, and we'll pass your kind words along.

August 10, 2025

Yoby is always very attentive and fast to serve me . Every employee I had an encounter with was very polite and friendly. The service is always very timely and I was given a beautiful loaner car. More

by Kathykorkmaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby
Report | Print
Aug 12, 2025 -

Lexus of Thousand Oaks responded

It's fantastic to know Yoby and the rest of our team made your experience a positive one at Lexus of Thousand Oaks! We look forward to your next visit, Kathy!

1
2
...
93