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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
907 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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907 Reviews of Lexus of Thousand Oaks

July 26, 2025

This Dealership does quality work on any service. Final car wash, not impressed but that has nothing to do with the quality work they provide. More

by HF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc service, Nick Falsafi, Charles Shapiro
July 23, 2025

T.O Lexus has always gone above and beyond for me and my various vehicles. I have traveled out of my way to continue getting my vehicles services by this team because of how excellent they are More

by Sonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tuffner
Jul 23, 2025 -

Lexus of Thousand Oaks responded

Sonny, thank you for the glowing feedback! We truly appreciate your continued support and trust in our team, and we look forward to serving you and your vehicles for years to come. Safe travels! -The team at Lexus of Thousand Oaks

July 19, 2025

Very friendly and efficient. Everything was explained in detail. Paul was very accommodating. Just great More

by Reneeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Valasek
Jul 22, 2025 -

Lexus of Thousand Oaks responded

Hi Renee - Thank you for sharing your great feedback about Paul and our team at Lexus of Thousand Oaks!

July 17, 2025

Great service on my NX hybrid from Jonathan and Yoby at TO Lexus dealership. Thank you! More

by BW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan and Yoby
Jul 18, 2025 -

Lexus of Thousand Oaks responded

We are thrilled to hear about your positive experience with Jonathan, Yoby, and the team! Thank you for choosing Lexus of Thousand Oaks and for sharing your support. Drive safely!

July 15, 2025

Was greeted very quickly and courteously. Service was completed in a timely fashion. Vehicle was washed. Overall service was done extremely well! Thanks Yobi!! More

by rickpagano5
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Yobi
Jul 15, 2025 -

Lexus of Thousand Oaks responded

Thank you for your confidence in Yobi and the Lexus of Thousand Oaks team, Rick! It means a lot to hear feedback like this. Drive safe and take care!

July 15, 2025

Gorrest was very professional and courteous! Everything explained to me and completed as promised! Great experience! More

by walley010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest
Jul 15, 2025 -

Lexus of Thousand Oaks responded

Thank you for choosing Lexus of Thousand Oaks and for sharing your great feedback about Gorrest!

July 13, 2025

Great dealership, very good service personnel. Would recommend to everyone and need of getting great service? More

by Janev.jv13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
Jul 14, 2025 -

Lexus of Thousand Oaks responded

Your feedback means the world to us, Jane! Thank you for choosing Lexus of Thousand Oaks and for sharing your support on behalf of our great team. Safe travels ahead!

July 13, 2025

Yoby Kim is always provides first class service! He always goes above and beyond in help! More

by albertjson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
Jul 14, 2025 -

Lexus of Thousand Oaks responded

Albert, thank you for leaving Lexus of Thousand Oaks a five-star review. We'll pass your kudos along to Yoby. See you next time!

July 12, 2025

Yoby is an awesome service advisor. He explains the service or repairs needed and ensures great service from the team. More

by hapataz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
Jul 14, 2025 -

Lexus of Thousand Oaks responded

We will let Yoby know you think he is awesome and appreciate your business at Lexus of Thousand Oaks! Thank you.

July 11, 2025

Paul was very friendly and helpful. I was having trouble getting my phone and my voice connection. He demonstrated how you sometimes have to dis connect your phone and te connect it aft More

by Korbjeanne1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Telephone service person was friendly
Jul 14, 2025 -

Lexus of Thousand Oaks responded

Thank you for sharing your experience! We are happy to hear that Paul went above and beyond to assist you. We hope to welcome you back to Lexus of Thousand Oaks next time!

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