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Lexus of Thousand Oaks

Thousand Oaks, CA

4.6
428 Reviews
Call Dealership (805) 601-7646

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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428 Reviews of Lexus of Thousand Oaks

May 15, 2024

Making service appmt was prompt, Service Consultant (Derek B), who greeted me was outstanding - very knowledgeable, courteous and a great commicator. More

by b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
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May 15, 2024 -

Lexus of Thousand Oaks responded

We're glad to know that you had a positive experience with our service consultant, Derek, at Lexus of Thousand Oaks! We appreciate your feedback and look forward to serving you again in the future.

Helpful
May 15, 2024

Derek was very pleasant, professional and efficient. Access to a loaner car is always appreciated. More

by robinsonpt1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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Helpful
May 14, 2024

Marc L. xx Pierre as my service contact does an excellent job and is very customer oriented. I have brought my 2 Lexus’s here for service for at least 20 ye More

by JohnM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc L. xx Pierre … service consultant
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May 15, 2024 -

Lexus of Thousand Oaks responded

John, it's great to know that Marc and Pierre have been providing excellent service for your Lexus vehicles over the years at Lexus of Thousand Oaks. We appreciate your loyalty!

Helpful
May 14, 2024

They always take care of issues and questions always have the issue resolved in the end More

by Sabyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lora Baworouski
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May 14, 2024 -

Lexus of Thousand Oaks responded

Sabyy, thank you for visiting Lexus of Thousand Oaks! We appreciate your ongoing trust in our service team to take care of your vehicle.

Helpful
May 13, 2024

Good service advice, competent mechanics and nice waiting area with snacks, coffee choices and bottled water. More

by Kirkh_neosonik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne
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May 13, 2024 -

Lexus of Thousand Oaks responded

We appreciate your positive feedback! Our team at Lexus of Thousand Oaks is dedicated to providing top-notch service and a comfortable waiting area. We're glad you enjoyed the snacks and drinks, too!

Helpful
May 13, 2024

The entire staff was courteous and professional. Lora was extremely helpful and very knowledgeable. about the car we were interested in. The whole Lexus team went way beyond to help us purchase the More

by mrhalloween
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben, Nick, Chuck, Lora Baworouski
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May 13, 2024 -

Lexus of Thousand Oaks responded

We're delighted to know that our team at Lexus of Thousand Oaks was able to assist you in purchasing your dream car! It's great hearing how helpful Lora and Ben were throughout the process. Thank you for choosing us, enjoy your new ride!

Helpful
May 12, 2024

Everything was done to our satisfaction and was done with class. Enjoyed the experience with my salesman Antonio More

by Bpmets
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio
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May 13, 2024 -

Lexus of Thousand Oaks responded

We're delighted to know that you had a pleasant buying experience with Antonio at Lexus of Thousand Oaks. Thanks for sharing your feedback and we hope you enjoy your new ride!

Helpful
May 11, 2024

Great service with friendly Advisor, nice dealership and lots of loaner cars available for your need. More

by thudao99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc from Lexus of Thousand oaks
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May 13, 2024 -

Lexus of Thousand Oaks responded

We're glad to know you had a great experience with our team at Lexus of Thousand Oaks. We always strive to provide excellent service and plenty of loaner cars for our customers' convenience. Thanks for your review!

Helpful
May 11, 2024

Been taking my Lexus here for service over 2 years and they are always very helpful. Daphne was quick, friendly and considerate when I went in for my last visit. More

by Rae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne
Report | Print
May 13, 2024 -

Lexus of Thousand Oaks responded

Rae, we're glad to know you've had a positive experience with Daphne and our team at Lexus of Thousand Oaks. We appreciate your loyalty over the past two years!

Helpful
May 11, 2024

Marc was extremely helpful and knowledgeable. He was great and I would recommend him highly. More

by chrislarson1
Recommend Dealer
Yes
Employees Worked With
Marc
Report | Print
May 13, 2024 -

Lexus of Thousand Oaks responded

Chris, thank you for leaving Marc and the Lexus of Thousand Oaks team a five-star review! We appreciate your business and review.

Helpful
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