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Lexus of Thousand Oaks
Thousand Oaks, CA
974 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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974 Reviews of Lexus of Thousand Oaks
September 30, 2025
Fast professional and friendly service. The inspection of my car was detailed and focused on safety first. Performance second. No pressure to up sale services. It's a pleasure every time I The inspection of my car was detailed and focused on safety first. Performance second. No pressure to up sale services. It's a pleasure every time I visit and my representative kept me informed and went above and beyond. They care about the customer experience at Lexus and that is important to me. I have confidence in their work and their services are competitively priced. I have been a customer since 2006 and plan to stay with them for many years to come. More
by Jayne
Employees Worked With
Lora Baworouski
September 30, 2025
Yoby and team are awesome at Thousand Oaks Lexus, which is the best dealership with best customer service , car service and turnaround. Very accomodating and we service 2 cars at this location. All the se is the best dealership with best customer service , car service and turnaround. Very accomodating and we service 2 cars at this location. All the service team is courteous and kind! Fantastic job! More
by Mary&Mickey
Employees Worked With
Yoby and other service guys are aweomse
September 30, 2025
This was my first time visiting this dealership and was very impressed with the friendly welcome and questions regarding how they could help me. Johathan welcomed me to his desk and decided what needed to very impressed with the friendly welcome and questions regarding how they could help me. Johathan welcomed me to his desk and decided what needed to check and repair my car. He kept in contact with me and the technician until my car was finished. More
by Daniel Lopez
Employees Worked With
Jonathan
September 27, 2025
Pleasant employees, never was I pressured or given misleading information regarding the repair work. The waiting area was clean , neat, comfortable. misleading information regarding the repair work. The waiting area was clean , neat, comfortable. More
by Sheri
Employees Worked With
Paul
September 26, 2025
Worst experience to date. Told Sevice writer I needed an oil change and basic service and needed the car back that afternoon. Made an appointment for 9am. I was called at 4 Told Sevice writer I needed an oil change and basic service and needed the car back that afternoon. Made an appointment for 9am. I was called at 4 pm stating they needed to keep it overnight. I went to go Pickup the car and was told that they could do the service. Got the car and they did not do the oil change and tried desperately to sell me tires. I’m not happy with them. May never take it back to that dealership. More
by Jerry
Employees Worked With
Service dept
September 26, 2025
This is my second Lexus 350 Love the cars, Appreciate the efficient service. Marcsaintpierre has been my service person for many years. does a great job and is cordial and thorough The best. La the efficient service. Marcsaintpierre has been my service person for many years. does a great job and is cordial and thorough The best. Larry More
by Larry_dewitt
Employees Worked With
Zahra Khanlar
September 26, 2025
Yoby Kim and Swickard Lexus of Thousand Oaks are great at providing timely , efficient and friendly service - I will share this with all my Lexus owner contacts . providing timely , efficient and friendly service - I will share this with all my Lexus owner contacts . More
by joe_halpert
Employees Worked With
Yoby Kim
September 25, 2025
I took my car for 5k service to this dealer, everything went smoothly and was done in a very timely manner. Paul was absolutely great to work with. went smoothly and was done in a very timely manner. Paul was absolutely great to work with. More
by tsadra
Employees Worked With
Paul was great!
