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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
953 Reviews
Call Dealership (805) 601-7646
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3755 Auto Mall Dr

Thousand Oaks, CA

91362

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953 Reviews of Lexus of Thousand Oaks

October 31, 2024

The service people were all very nice especially Marc was very helpful and pleasant. The car looked perfectly clean and made it look brand new More

by btboop1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc St Pierre and Jeremiah was my salesperson
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Nov 01, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Marc and the team at Lexus of Thousand Oaks provided such a pleasant experience for you. It's wonderful knowing your car looked brand new after our service! Thanks for sharing this feedback with us!

October 31, 2024

Worldclass customer experience at Lexus of Thousand Oaks Service. Great service advisors Jonathan, Daphne, and Yoby! Thank you More

by Robbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan, Daphne, Yoby
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Nov 01, 2024 -

Lexus of Thousand Oaks responded

Robbie, thank you for recognizing Jonathan, Daphne, and Yoby at Lexus of Thousand Oaks! We're delighted to hear about your world-class experience with our service team. Safe travels until we see you next time!

October 31, 2024

Friendly and professional people who remember you and know their stuff. I e been using this dealership for over 10 years. More

by Klcanady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc and Damien
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Nov 01, 2024 -

Lexus of Thousand Oaks responded

Thank you for your loyalty and kind words about our team at Lexus of Thousand Oaks! We're delighted to have served you over the years. Looking forward to many more!

October 30, 2024

Fast and efficient, they point out any issues and if it requires immediate attention. Everyone is friendly and makes the process easy. More

by Mooreprecise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest Creasy
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Oct 31, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that you found the service at Lexus of Thousand Oaks fast and efficient! Our team is committed to providing a friendly and straightforward experience. Thank you for sharing your feedback with us!

October 29, 2024

Forest was very friendly, professional and straightforward in his approach. He is knowledgeable and helpful and provided a seamless experience. More

by Louanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Report | Print
Oct 29, 2024 -

Lexus of Thousand Oaks responded

Louanna, we're delighted to hear that Forest provided you with a seamless experience at Lexus of Thousand Oaks. Thank you for sharing your positive feedback!

October 29, 2024

Pleasant nice place, location, clean, respectful, no waiting, loaner good condition, will be back next time More

by shahooter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Report | Print
Oct 30, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear you had a great experience at Lexus of Thousand Oaks! We look forward to welcoming you back next time. Safe travels until then!

October 29, 2024

I got the appointment quickly. They were able to order a DashCam for me in time and install it with no fuss. The work was done for less than the original estimate. My loaner car wa More

by mharutunian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service
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Oct 30, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that your experience at Lexus of Thousand Oaks was seamless and efficient! It's great to know our team exceeded expectations with the DashCam installation and provided excellent service. Thank you for choosing us, we look forward to serving you again!

October 28, 2024

Lexus service is very in quality. Their service advisers are nice a d helpful to explan the proble.s and service cost. We are happy with their services. More

by qin_j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Oct 28, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience with us at Lexus of Thousand Oaks! We're delighted to hear that our service advisers were helpful and informative. We look forward to serving you again in the future!

October 28, 2024

Outstanding service department. Highly knowledgeable advisors. My fourth Lexus from Thousand Oaks and all the services were done there. More

by alandavy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saeid Honorbakht
Report | Print
Oct 28, 2024 -

Lexus of Thousand Oaks responded

Thank you for your continued trust in Lexus of Thousand Oaks! We're delighted to hear that our service department and advisors have consistently met your expectations. We look forward to serving you again in the future!

October 28, 2024

The service was prompt. and thorough.. Transportation was provided All questions were answered in a friendly manner.. More

by WhTsup:4$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Jonathan
Report | Print
Oct 28, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your experience with us at Lexus of Thousand Oaks! We're glad to hear that our team provided prompt and thorough service, along with friendly assistance. We appreciate your feedback and look forward to serving you again in the future!

Oct 31, 2024 -

WhTsup:4$ responded

Jonathan was excellent, he helped me figure out how to use some features on my care I have had for 1 years and didn’t know how to operate.I appreciated the time he took and his expertise.

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