Lexus of Thousand Oaks

I wanted to take a moment to express my sincere appreciation for the outstanding service I received during my recent visit to your dealership. Despite not having an appointment, Marc went above appreciation for the outstanding service I received during my recent visit to your dealership. Despite not having an appointment, Marc went above and beyond to accommodate my needs. Marc was particularly helpful, ensuring that I was well taken care of. What stood out most was the prompt arrangement of a loaner car, allowing me to continue with my day without any inconvenience. This level of customer service exceeded my expectations, and I’m truly grateful for the professionalism and courtesy displayed by your team. I wanted to let you know how much I appreciate it and will certainly recommend your services to others. Thank you again for the excellent support! More

I had service done. Great start to finish. I also had a great experience when I bought my car. Great start to finish. I also had a great experience when I bought my car. More

Jonathan was extremely helpful and Rylin was so good taking me and picking me up. This was a very pleasant experience. taking me and picking me up. This was a very pleasant experience. More

Very good experience with Lexus in Thousand Oaks! Marc was very professional and helpful! Thank you very much! Marc was very professional and helpful! Thank you very much! More

Very nice, friendly and efficient. Nice place in the waiting area. Daren gave me a good service. Nice place in the waiting area. Daren gave me a good service. More

Excellent service and communication. Jonathan was very congenial and helpful. I appreciated that he provided me with a loaner car while my vehicle was being serviced. I will continue to Jonathan was very congenial and helpful. I appreciated that he provided me with a loaner car while my vehicle was being serviced. I will continue to have my vehicle serviced here and when the time comes for a newer Lexus, this is where I’ll purchase. More

Representative Paul was exceptionally patient and understanding given the complexity of the computer problems experienced by the entire dealership all weekend long !! His professionalism and kindnes understanding given the complexity of the computer problems experienced by the entire dealership all weekend long !! His professionalism and kindness towards me was MOST appreciated !! More

Derek, my advisor, was very helpful and took care of the job very fast and efficiently. job very fast and efficiently. More

This is a very nice dealorship with plenty of knowledgeable service agents. They always finish my car in a timely manner and have it washed and ready. knowledgeable service agents. They always finish my car in a timely manner and have it washed and ready. More

I rate the Lexus of Thousand Oaks Service Dept as excellent .I always work with Yoby when my car needs servicing. All servicing issues are explained very clearly. The work is completed as discussed excellent .I always work with Yoby when my car needs servicing. All servicing issues are explained very clearly. The work is completed as discussed and the car is ready for pickup at the time promised. More