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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
867 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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867 Reviews of Lexus of Thousand Oaks

July 19, 2024

It was it was always good experience taken my car to Lexus dealer in Thousand Oaks they very reasonable me and figure out the problem thank you Lexus deal More

by Kalilsalah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest creasy, Tom Valasek
Jul 22, 2024 -

Lexus of Thousand Oaks responded

We're glad to hear you had a good experience with us at Lexus of Thousand Oaks. Thanks for sharing your feedback!

July 18, 2024

Excellent Service from Swickard We had a major part replaced and the staff payed attention - fixed the problem and gave a loaner More

by Ajay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jul 19, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience with us! We're glad to hear that Swickard and the team at Lexus of Thousand Oaks provided excellent service and took good care of your needs. Safe travels ahead!

July 18, 2024

Lexus of TO Team are the best. They are courteous and professional. My Service Adviser is honest and polite. He took me on a mini tour of the waiting lounge and poured my coffee a More

by Rose Bud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
Jul 19, 2024 -

Lexus of Thousand Oaks responded

Thank you for the wonderful feedback! We're delighted to hear that Yoby and our Lexus of Thousand Oaks team provided such a courteous and professional experience. We look forward to assisting with your vehicle's additional repairs soon!

July 17, 2024

Great experience! Brittanye helped me out,she got me into a loaner,and when she updated me that my car would need additional service,she was in constant contact,was ab More

by mike_lezada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittanye
Jul 17, 2024 -

Lexus of Thousand Oaks responded

Mike, we're delighted to hear that Brittanye provided such excellent service at Lexus of Thousand Oaks. Thanks for sharing your experience!

July 17, 2024

Great service, adviser gave useful recommendations. Communication was excellent and all maintenance was done on time More

by khlystalov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Valasek
Jul 18, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that you had a great experience with our team at Lexus of Thousand Oaks. Thanks for sharing your positive feedback!

July 16, 2024

Called me and texted me with updates. Everything was perfect and very accommodating. Was a pleasure to work with More

by nancyaln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
Jul 16, 2024 -

Lexus of Thousand Oaks responded

Nancy, we're delighted to hear that you had a perfect experience with us at Lexus of Thousand Oaks. Thanks for sharing your feedback!

July 16, 2024

Bought my Lexus from TO Lexus 2 years ago. Very satisfied with Service, professionalism, attention to detail. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek in Service, Lora Baworouski
Jul 16, 2024 -

Lexus of Thousand Oaks responded

Chuck, we're delighted to hear that you've been satisfied with the service and professionalism at Lexus of Thousand Oaks over the past two years. Thanks for sharing your experience!

July 16, 2024

Derek was great. Jovial and to the point, he got me in and out in the time specified. Quality person working for a quality dealership. More

by haroemo777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Jul 16, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Derek provided you with such efficient and pleasant service at Lexus of Thousand Oaks. Thanks for the fantastic feedback!

July 16, 2024

I have been going to Yobi Kim for the past 34 years for my auto service. I wouldn't go to anyone else! I trust him. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Yobi Kim
Jul 17, 2024 -

Lexus of Thousand Oaks responded

Linda, thank you for your loyalty and trust in Yobi Kim at Lexus of Thousand Oaks over the years! We appreciate your continued support.

July 15, 2024

Very pleased working with Daphne. I felt confident that she was assessing my service needs accurately. More

by velmajean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Gates
Jul 16, 2024 -

Lexus of Thousand Oaks responded

We're glad to hear that Daphne provided you with a confident and accurate service experience at Lexus of Thousand Oaks. Thanks for sharing your feedback!

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