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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
878 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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878 Reviews of Lexus of Thousand Oaks

June 12, 2024

They are efficient and very nice. Always good communication and service finished in a timely manner. More

by Dorayn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
Jun 12, 2024 -

Lexus of Thousand Oaks responded

At Lexus of Thousand Oaks, it's always our pleasure to provide efficient, communicative service. Thanks for choosing us above the rest!

June 10, 2024

Welcoming and friendly service. The wait was not long and they keep you updated on the status of your vehicle. Very happy with the service! More

by Martha Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 10, 2024 -

Lexus of Thousand Oaks responded

Martha, we're delighted to hear you enjoyed the welcoming and efficient service at Lexus of Thousand Oaks. Thanks for sharing your experience!

June 10, 2024

Great service. Friendly and helpful reps. Good communication. Prompt turnaround. Car wash is a nice bonus. More

by lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
Jun 10, 2024 -

Lexus of Thousand Oaks responded

Lee, we're delighted to hear you enjoyed the service and amenities at Lexus of Thousand Oaks! Thanks for sharing your positive experience with us!

June 10, 2024

Excellent care, wonderful attention to detail, friendly service advisor, extremely knowledgeable, went out of her way to make sure everything was handled, professionally, courteously and thoroughly More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne
Jun 10, 2024 -

Lexus of Thousand Oaks responded

Andrea, we're delighted to hear about your positive experience with our team at Lexus of Thousand Oaks! Thank you for the kind words and support.

June 10, 2024

Daphne was very helpful and able to address my concerns. Very good customer service. Smooth process from dropping my car off to picking my car up. Even with a little glitch, everything was handled beyond pr More

by Stefanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne in service
Jun 10, 2024 -

Lexus of Thousand Oaks responded

Stefanie, we're delighted to hear that Daphne provided excellent service and made your experience at Lexus of Thousand Oaks smooth and professional. Thanks for sharing!

June 09, 2024

The service at Lexus of Thousand Oaks was exceptional. Derek, the Service Manager was professional, helpful and considerate. I considered going to other dealerships for my 30,000 miles Service but after g More

by novakj33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek in Service
Jun 10, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience with Lexus of Thousand Oaks! We're delighted to hear Derek provided exceptional service during your visit and we look forward to working with you again. Safe travels!

June 09, 2024

They are very good at their job. Deliver what they promised and good prices. Time is very valuable More

by nickroverto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Valasek
Jun 10, 2024 -

Lexus of Thousand Oaks responded

Nick, it was our pleasure to assist you. Thank you from all of us here at Lexus of Thousand Oaks!

June 09, 2024

Mark your Service manager was great. I had a broken rib so he had of you guys come and pick up my car and take it to your service department and return it when it was finished. I really More

by Jernsheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service department
Jun 10, 2024 -

Lexus of Thousand Oaks responded

Jernsheri, we're delighted to hear that Mark and the team at Lexus of Thousand Oaks provided such exceptional service. We appreciate your kind words and are glad we could assist you during a challenging time!

June 09, 2024

Daphne is the best service department person I have ever had! She is honest, knowledgeable and goes the extra step for her clients. This woman is a gem!!! More

by joycee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphnia
Jun 10, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Daphne provided such exceptional service at Lexus of Thousand Oaks! Your kind words mean a lot, and we'll be sure to share them with her. Thanks for the fantastic review!

June 09, 2024

Worked with Daniel and he was very professional and accommodating regarding this repair. I am very pleased. More

by lorin.lapins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, Daniel
Jun 10, 2024 -

Lexus of Thousand Oaks responded

Lorin, we're glad to hear Daniel provided professional and accommodating service during your repair at Lexus of Thousand Oaks. Thanks for sharing your experience - safe travels!

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