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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
858 Reviews
Call Dealership (805) 601-7646
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3755 Auto Mall Dr

Thousand Oaks, CA

91362

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858 Reviews of Lexus of Thousand Oaks

May 11, 2024

Great service. Yobi was a very helpful advisor that listened to every concern for my service requests. More

by r.zimm.man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yobi Kim
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May 13, 2024 -

Lexus of Thousand Oaks responded

We're glad to know that you had a great service experience with us at Lexus of Thousand Oaks! Your feedback about Yobi's helpfulness is much appreciated. Thank you for choosing us for your automotive needs!

May 10, 2024

I have taken my Lexus’s to Lexus of Thousand Oaks for 18 years. I have always been treated courteously. The mechanics have always performed professionally and have never erred. I never have had a problem ov More

by Cubals2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service advisor
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May 10, 2024 -

Lexus of Thousand Oaks responded

We're delighted to know that you've trusted Lexus of Thousand Oaks with your vehicles for the past 18 years! It's great to see our team has consistently provided professional and courteous service. We appreciate your support—here's to many more years together!

May 10, 2024

Excellent experience with this dealer, especially working with Jeremiah, great salesperson. He took extra care of what customer needs. More

by raytchan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah
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May 13, 2024 -

Lexus of Thousand Oaks responded

Ray, we're delighted to know that Jeremiah provided you with an excellent experience at Lexus of Thousand Oaks. We appreciate your feedback and look forward to serving any future needs!

May 10, 2024

Great service as always. Steven was awesome. Always appreciate the great service and recommendations. Thank you. More

by markstoohey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven in Service.
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May 13, 2024 -

Lexus of Thousand Oaks responded

Mark, we're glad to know you had a great experience with Steven at Lexus of Thousand Oaks. Thanks for your kind words and support!

May 10, 2024

I was greeted by Daphne and she was very attentive and thorough describing the service for my vehicle. This dealership is a pleasure to visit. More

by Laholoff
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne
Report | Print
May 13, 2024 -

Lexus of Thousand Oaks responded

Laholoff, we're glad to know Daphne provided you with attentive and thorough service at Lexus of Thousand Oaks. Thanks for sharing your positive experience!

May 10, 2024

Very pleasant interaction with all of the people there from the top on down everyone was amazing More

by seesteve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben lech josh Purser and Adam
Report | Print
May 13, 2024 -

Lexus of Thousand Oaks responded

The team at Lexus of Thousand Oaks loves seeing great reviews! Thank you, Steve!

May 09, 2024

Easy to schedule a service. Friendly personal. My car was ready to pick up the same day. More

by Olenka
Service Time
Recommend Dealer
Yes
Employees Worked With
Nick Falsafi
Report | Print
May 09, 2024 -

Lexus of Thousand Oaks responded

We are so happy that our Lexus of Thousand Oaks team earned your five stars. Thanks, Olenka!

May 09, 2024

Most knowledgeable Lexus service writer. Tool the time to understand my needs and honed in on my needs More

by Ilyse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne in service
Report | Print
May 09, 2024 -

Lexus of Thousand Oaks responded

Ilyse, we're glad to know our service writer at Lexus of Thousand Oaks was able to understand and meet your needs. Thanks for the positive feedback!

May 07, 2024

Fair dealings and very easy to work with Nick. Nick and finance dept made car purchase seamless! Thank you. More

by Sher
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Falsafi
Report | Print
May 07, 2024 -

Lexus of Thousand Oaks responded

Sher, it's great to know that Nick and our finance team at Lexus of Thousand Oaks made your car purchase seamless. Thanks for the positive feedback!

May 05, 2024

I was welcomed promptly and treated with respect and helpfulness. Service was prompt and the Vanilla coffee delicious. Appreciated the granola bars also. Thanks for the car wash! Toby was so nice and More

by Donalson, Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby (not sure of the spelling)
Report | Print
May 06, 2024 -

Lexus of Thousand Oaks responded

Joan, we're glad to know you felt welcomed and respected during your visit to Lexus of Thousand Oaks. It's great that Toby kept you updated throughout the process, and we hope you enjoyed our little treats! Thanks for sharing your experience with us!

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