Lexus of Thousand Oaks

Awesome experience! Everyone was super helpful when I bought my car! Julie was amazing. She brought my car to my home and took my lease car back. She sat with me for near Everyone was super helpful when I bought my car! Julie was amazing. She brought my car to my home and took my lease car back. She sat with me for nearly 20 minutes teaching me how to use the features of my car. I definitely felt that is was exceptional service! More

Once Again, Excellent purchase experience. WE have purchased 3 cars here over the last 12 years, all from Lora, our trusted car salesperson. We have also used them exclusively for our service WE have purchased 3 cars here over the last 12 years, all from Lora, our trusted car salesperson. We have also used them exclusively for our service and been very satisfied. The purchase experience with Lora is never difficult, and after 12 years of her promises being fulfilled, we know we can trust her. As long as we remain with Lexus cars and are in this area we wouldn't think of going elsewhere. More

Appointments with Julie Fifth appointment with Julie, she is a great teacher. She answers all of my questions and demonstrates what i need to have shown. Could not have dri Fifth appointment with Julie, she is a great teacher. She answers all of my questions and demonstrates what i need to have shown. Could not have driven the car without all of her help. She is patient and cares about her guests. More

Lexus RX My meeting with Julie went very well. She taught me a lot about my new LEXUS. She was very helpful. I am meeting with her again next week. My meeting with Julie went very well. She taught me a lot about my new LEXUS. She was very helpful. I am meeting with her again next week. More

Delivery demonstration appointment Happy with my new 2019 Lexus ES Delivery demonstation for the features appointment. I have a lot more to learn and hope to see Julie again Happy with my new 2019 Lexus ES Delivery demonstation for the features appointment. I have a lot more to learn and hope to see Julie again More

Good Experience This was my third Lexus purchased at this dealership so that in itself speaks for the experience and professionalism I have had here. My comments spea This was my third Lexus purchased at this dealership so that in itself speaks for the experience and professionalism I have had here. My comments speak for the service department also. More

Great services My recent experience at this dealership has been great and pleasant. Patrick was very helpful and open in answering my many questions and providing th My recent experience at this dealership has been great and pleasant. Patrick was very helpful and open in answering my many questions and providing the assistances to make sure I have all the facts before I made final decision. It’s a wonderful experience also being assisted by Julie, the delivery specialist. Wth her patiently explanation of the technology features of the car and repeated instructions and practices I learned to use most of seemingly intimidating features in a just short period of time. I will recommend their services to anyone who is looking for a good car buying experience. More

Very Good and Pleasant Experience The overall Dealership was very professional and friendly and everyone made an effort to make you feel right at home. Julie was very thorough and pati The overall Dealership was very professional and friendly and everyone made an effort to make you feel right at home. Julie was very thorough and patient when showing me all of the functions and options that are part of my new Lexus ES 300h. She also was very open to setting up another appointment to review and answer any questions I might have after taking a couple of weeks to get more familiar with and play around a bit with the many functions and options. More

Very good From the minute you walk in everyone is very friendly and wanting to help or direct you to whoever you wanted to see...A lot of smiling faces...Met wi From the minute you walk in everyone is very friendly and wanting to help or direct you to whoever you wanted to see...A lot of smiling faces...Met with Nick Falsafi and I see why he was recommended so highly...He was very calm and friendly, answered all our questions plus told us what he thought was important for us to know...Leased the car and loven it... Thanks Nick... More

FAST and EFFICIENT! I had a great experience at Lexus Thousand Oaks. The salesman, James Watson, was extremely accommodating! I test drove the car (20 min) then exchanged I had a great experience at Lexus Thousand Oaks. The salesman, James Watson, was extremely accommodating! I test drove the car (20 min) then exchanged cell numbers with James and left the dealership. Hammered the lease details via text over the next few days (while I was out of town). Once we reached an agreement (very good deal!), I filled out the app online and sent license and insurance copies via email. He had all the paperwork ready to go when we walked in the door. We were in and out in 10 minutes! Woo Hoo! I hate sitting around the dealership while they process paperwork (although it is a nice place to be... wifi, snacks, coffee, etc.). It shouldn't take longer to buy a car than it does to buy a house. This is the way to get a car in 2019! Thanks James! More