Lexus of Thousand Oaks

Poor communication between client & advisor and between advisor to mechanics very poor as well - missed diagnosed advisor to mechanics very poor as well - missed diagnosed More

Yoby is always so great! He is trustworthy; always makes me feel comfortable; and provides quick service! He is trustworthy; always makes me feel comfortable; and provides quick service! More

Service was on time for my appointment and I was given the loaner of my choice. All service was explained and completed in a timely fashion. the loaner of my choice. All service was explained and completed in a timely fashion. More

Paul exceeded my expectations. He was thorough and polite while taking care of my needs . I recommend this dealership highly. He was thorough and polite while taking care of my needs . I recommend this dealership highly. More

Getting my car serviced at Lexus of Thousand Oaks was a pleasure. They kept me informed throughout the morning on the progress of my maintence service and even washed my car. Yoby Kim is the best! pleasure. They kept me informed throughout the morning on the progress of my maintence service and even washed my car. Yoby Kim is the best! More

Nothing to complained about. Yoby was very professional, easy to talk to and accommodating . Very good service. Keep up the good work.. Yoby was very professional, easy to talk to and accommodating . Very good service. Keep up the good work.. More

Lexus of Thousand Oaks seems to have my renewed faith in the new ownership. They have been very accommodating and I needed my Lexus to be looked at due to some issues right away. The new ownership welcome the new ownership. They have been very accommodating and I needed my Lexus to be looked at due to some issues right away. The new ownership welcomed me with open arms and now want to regain my confidence with them in whatever needs to be done bringin my beautiful Lexus to top working order for many more years to come! It’s my 3rd Lexus and soon will be purchasing a Lexus hybrid NX or hybrid RX within the year! It’s especially nice when the general manager reaches out to you to contact him directly if I have any questions or needs and that’s pretty great! Receiving that personal touch means more to a customer and a customer that’s owned 3 Lexus’s and most likely a 4th within 2025. Kudos TO Lexus!! Kim More

Excellent service. Jonathan took care of my service request in a professional and timely fashion! Jonathan took care of my service request in a professional and timely fashion! More

Service was great. Mark was very friendly and helpful. Everything was pretty smooth. My car was ready even before promised by. Mark was very friendly and helpful. Everything was pretty smooth. My car was ready even before promised by. More

Derek is amazing. Will only use this Lexus dealership moving forward. Great effort and very fair Will only use this Lexus dealership moving forward. Great effort and very fair More