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Lexus of Towson

Towson, MD

4.8
293 Reviews

1040 York Road

Towson, MD

21204

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293 Reviews of Lexus of Towson

February 20, 2024

This is by far the best dealership we have ever bought a car from. Our salesman Mike Crusoe was amazing. He walked us through the entire process and gave us 5 star service. He was excellent when it came to More

by Lisa Ward
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Caruso
Feb 21, 2024 -

Lexus of Towson responded

Lisa, we're delighted to know that Mike and our team at Lexus of Towson provided you with such a positive experience. We strive for excellence in customer service, and it's great to see this reflected in your review. Enjoy your new car!

February 12, 2024

My new car purchase of a Lexus GX460 at Lexus of Towson was great. My salesman, Alex Rutere, was most professional. He had product knowledge way beyond what I expected. We had an easy time making a deal. More

by Harry Bowie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ALEX RUTERE
Feb 12, 2024 -

Lexus of Towson responded

Harry, we're delighted to know that Alex and the team at Lexus of Towson made your third car purchase a smooth one. Thanks for sharing about your positive experience with us! Enjoy driving around in your new Lexus GX 460!

February 11, 2024

Josh it’s always excellent make you feel so comfortable in buying a car takes very good care of you More

by linpearson1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
josh barley
Feb 12, 2024 -

Lexus of Towson responded

Thanks for highlighting Josh's premier service! It means a lot to have earned your confidence - here's to happy miles ahead! - The Lexus of Towson Team

February 10, 2024

Always a good experience at the Towson lLexus dealership. The one on one talks about the issue and i love the text. It has video and shows u everything. And it lets u pick what u choose or pass on work u nee More

by R.W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Feb 12, 2024 -

Lexus of Towson responded

We're glad to know you appreciate the personalized service and communication at Lexus of Towson. It's great that our video feature is helpful for you! Thanks for sharing your experience with us.

February 09, 2024

Second Lexus we have purchased from Greg G. In the last 3-4 months. Great attention to detail when explaining features. No pressure salesman! Appreciate it Greg. More

by jerrymendo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg G.
Feb 12, 2024 -

Lexus of Towson responded

Jerry, we're delighted to know that Greg was able to provide you with a great experience for the second time at Lexus of Towson. We appreciate your kind words and look forward to assisting you in the future!

February 08, 2024

My experience was awesome I got all my questions answered. The bathroom, service and parts department clean. More

by Tbracken41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel scott
Feb 08, 2024 -

Lexus of Towson responded

We're glad to know you had an awesome experience at Lexus of Towson and found our facilities clean. Thanks for the positive feedback!

February 06, 2024

I was very pleased with the service there and the woman that was my service person was very nice and helpful as well. I would recommend any one with a Lexus I would recommend them to you. Thank you for you More

by dashia9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Gue, Tam Emerick
Feb 06, 2024 -

Lexus of Towson responded

We're so glad to know you had a positive experience with our service team at Lexus of Towson. Your recommendation means the world to us! We look forward to assisting you again in the future.

January 31, 2024

Mr kyle Harris is a great asset to your company. Great attitude, very professional and alway keeps the customer informed. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Harris
Feb 01, 2024 -

Lexus of Towson responded

Michael, we're delighted to know that Kyle provided you with such a positive experience at Lexus of Towson. Thanks for taking the time to share your feedback!

January 24, 2024

My Service Consultant, Andrew Woo is the best! He is knowledgeable, professional, and makes me feel comfortable that my vehicle is being well taken care of. More

by kawarfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Woo
Jan 24, 2024 -

Lexus of Towson responded

We're delighted to know that Andrew ensured your visit went smoothly! Thanks for trusting the Lexus of Towson Team with your vehicle - it means a lot. Until next time, drive safely!

December 26, 2023

My Service Consultant, Kyle Harris, was very pleasant in his dealing with me. My car was finished when promised and all work done was clearly explained. Kyle also made sure that I received the service disco More

by jshevock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The employee in the Finance Office who processed my bill payment.
Dec 26, 2023 -

Lexus of Towson responded

Thanks for the positive feedback! We're glad to know Kyle provided you with excellent service at Lexus of Towson. Looking forward to assisting you in the future!

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