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Lexus of Towson

Towson, MD

4.8
298 Reviews
Call Dealership (410) 769-9400

1040 York Road

Towson, MD

21204

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298 Reviews of Lexus of Towson

April 13, 2023

Scott Johnson and the service team at Lexus of Towson is just the very best. I would not go amywhere else. They are trustworthy and highly skilled at what they do. There work is always completed on time to More

by drmsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
Report | Print
Apr 19, 2023 -

Lexus of Towson responded

We appreciate you taking the time to share your positive experience with Scott Johnson and our service team at Lexus of Towson! It's great to hear that our team's hard work and dedication have earned your trust over the years. Thank you for your continued loyalty and we look forward to seeing you again soon.

Helpful
April 11, 2023

The waiting room was comfortable and provided good self service items. My car was cleaned and maintenance was performed as necessary. Outstanding customer service by Yami throughout my visit. More

by Diane.s.legge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yami V.
Report | Print
Apr 19, 2023 -

Lexus of Towson responded

Thanks for the great feedback, Diane! Yami and the team appreciate your support.

Helpful
April 11, 2023

Excellent service by dealership and advisor R. Scott Johnson. He is knowledgeable, professional and friendly. More

by Patrhodes33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
R. Scott Johnson
Report | Print
Apr 18, 2023 -

Lexus of Towson responded

We're glad to hear Scott provided you with an informative and friendly experience! We'll be sure to pass along your kudos. Our team appreciates your positive feedback and looks forward to seeing you again for another excellent service!

Helpful
March 31, 2023

Very friendly service, I wAs kept well informed on the progress and potential future relates and the car was ready when promiced More

by Betsy Hansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Woo
Report | Print
Mar 31, 2023 -

Lexus of Towson responded

Betsy, we're delighted you enjoyed working with our team at Lexus of Towson! Thanks for the support!

Helpful
March 31, 2023

Excellent Lexus service department. Excellent service by Brandon scott. Great understanding of my needs and follow up. I would recommend to my friends. Great asset to Lexus of To More

by himanshushah31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon scott
Report | Print
Mar 31, 2023 -

Lexus of Towson responded

Thanks for the great feedback about your experience with Brandon. We are proud to have him on our team!

Helpful
March 24, 2023

Scott Johnson is outstanding He explains what’s happening and follows up. Very thorough punctual and makes every effort to be helpful More

by richardk573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
Report | Print
Mar 27, 2023 -

Lexus of Towson responded

Thank you for such a thoughtful review. We are glad to hear that Scott offered such outstanding service. It's a pleasure to have customers like you at Lexus of Towson--see you next time!

Helpful
March 21, 2023

Good service for my Lexus Es350. I was pleased. I will bring my car back for service More

by westcharlotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique
Report | Print
Mar 22, 2023 -

Lexus of Towson responded

We're so glad we could deliver quality service! Thanks for working with us at Lexus of Towson. We look forward to seeing you again next time!

Helpful 1
March 18, 2023

Brandon was very pleasant and very helpful. Service was quick and efficient. I was early and they received me. More

by Gflood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Joyner
Report | Print
Mar 20, 2023 -

Lexus of Towson responded

Brandon and the team are always here to help you out! Thank you for supporting Lexus of Towson and please let us know if you need anything at all down the line!

Helpful
March 12, 2023

It is the easiest, comfortable and pleasant car sale ever. Felt good, no pressure and prompt process. Thant Lexus of Towson. More

by Makanfash1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Gue, josh barley
Report | Print
Mar 13, 2023 -

Lexus of Towson responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Lexus of Towson team. Drive safely, and we hope to see you back again down the road!

Helpful
March 08, 2023

The service department is excellent. My service representative Andrew is excellent. I have nothing to say except this is an outstanding service department. More

by marybug3125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Mar 08, 2023 -

Lexus of Towson responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with Andrew and the Lexus of Towson team. Drive safely, and we hope to see you back again down the road!

Helpful
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