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Lexus of Tucson - At The Auto Mall
Tucson, AZ
210 Reviews
THE LEXUS OF TUCSON AUTOMALL DIFFERENCE
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that is beyond compare. We take as much pride in our customer service as we do in our vehicles.
From unparalleled customer service to world-class quality, we implement our high standards every day to meet your exacting expectations as customers by selling and servicing the finest new and used Lexus cars ever built. As a certified Lexus dealer in Tucson, we go above and beyond to implement our expertise and experience to assist your every need.
Whether you're considering a purchase or lease of a new or used Lexus, our vast inventory unites uncompromising quality with grandeur. Our model selection includes a wide array of Lexus Sedans, SUVs, Hybrids, Electric, and Performance vehicles, which include the LS, ES & IS sedans, LX, GX, RX, NX, and TX Luxury Utility and LC, LS, ES, RX, NX, TX, and UX Hybrid vehicles as well as the RZ All Electric. Our dealership has a Lexus that's perfect for you.
In addition to our new inventory, we also have a large selection of pre-owned models. A majority of our pre-owned inventory consists of luxury brands just like Lexus so that you can still find the luxury option that you have been looking for. In fact, many of our pre-owned Lexus options are L/Certified meaning that you can take advantage of a factory warranty on a high-quality pre-owned Lexus model. Browse through both our new and pre-owned inventory online now or stop out to see all that we have to offer in person.
Our two Tucson locations, Lexus of Tucson on Speedway and Lexus of Tucson at the AutoMall, share the same ownership and customer service commitment. Come see us today at either location for all your Lexus maintenance and service needs. Our team of expert technicians will ensure your vehicle runs at top performance. While your vehicle is being serviced, you can enjoy our luxurious waiting area or take advantage of our service loaner fleet and be on your way in a new Lexus while yours is being serviced. We offer a seamless customer experience between both stores. Feel free to let us serve you at whichever location is most convenient.
We are committed to ensuring your Lexus buying and most importantly, your Lexus ownership experience is the best you’ve ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 210 reviews
December 16, 2014
Easiest Car Purchase Yet! Recently purchased a new Lexus RC350 F Sport and this was by far the most pleasant car buying experience! Having purchased many cars here in Tucson, Recently purchased a new Lexus RC350 F Sport and this was by far the most pleasant car buying experience! Having purchased many cars here in Tucson, our Sales Associate Jerry Holbrook at Lexus is the best one we've had yet! After test driving this newly released vehicle to the market, Jerry went on the hunt for the exact one I wanted and it was delivered to the dealership in no time. From the Receptionist to the Top of the house, one can tell each associate understands the importance of Customer Service. This is our first Lexus and I'm sure it wont be our last! Thank you Jerry and Team! More
by Laddie 01
Employees Worked With
Jerry Hollbrook
November 13, 2014
Great buying experience! I recently purchased a Lexus and was very pleased with the wonderful customer service. Kris Bowman did a great job. He brought the car to my home for I recently purchased a Lexus and was very pleased with the wonderful customer service. Kris Bowman did a great job. He brought the car to my home for a test drive. Now that's service. It was a stress free experience. This is my third Lexus and it is a top-notch brand. I'm never disappointed with the quality of their vehicles. Go test drive one today! More
by kiki1984
Employees Worked With
Kris Bowman
August 05, 2014
I don't want to watch your video...I want to buy a car Attempted to deal with internet sales. Kept trying to get me to watch a useless video on their website, would not provide any help on sales continuall Attempted to deal with internet sales. Kept trying to get me to watch a useless video on their website, would not provide any help on sales continually demanded that I come down in person? Kind of defeats the concept behind internet sales department! Made me look at a different dealers and manufacturers completly. Way to go internet department. More
by 73002544
Employees Worked With
Rick
July 15, 2014
Very responsive I am very impressed with the response time from the service department and the general manager of the store after I shared shared my concern. I am very impressed with the response time from the service department and the general manager of the store after I shared shared my concern. More
by Maria D7
Employees Worked With
Russ Raymond and John Mackowski (sp?)
June 08, 2014
Fastest Sales Person in the West George Karahalios is the type of sales person that makes a dealership stand out. He knows his cars. He knows people. George knows your time means some George Karahalios is the type of sales person that makes a dealership stand out. He knows his cars. He knows people. George knows your time means something to you! I bought a Lexus from George and it was the fastest purchase for me yet. Haggling is not something I like to spend too much time on and George is rare professional that can appreciate this. If you already know what you want and are ready to make the purchase, save yourself a lot of time and aggravations and ask George to make it happen. More
by gogisoft
Employees Worked With
George Karahalios
January 14, 2014
Mr. Karahalios listened to our request and satisfied those needs. His demeanor, courtesy, and integrity were, by far, the highest we experienced after previous visits to Lexus and all five (5)of their those needs. His demeanor, courtesy, and integrity were, by far, the highest we experienced after previous visits to Lexus and all five (5)of their major competitors. More
by Bmatt3rd
Employees Worked With
George Karahalios
January 08, 2014
We were very impressed by the professionalism. George has such an extensive product knowledge, he was able to answer every question and lead us to a vehicle that was right for situation and needs. And t has such an extensive product knowledge, he was able to answer every question and lead us to a vehicle that was right for situation and needs. And the management was willing to meet and beat the deal I could get in Phoenix. They really want to keep business in Tucson with. I games. Everything, including prices, we're in writing. To complete the sale, the paperwork took less than an hour, including new vehicle delivery to show us how features worked. I plan to purchase again from this dealership if the staff and management continue to be this easy to work with! More
by ABenz
Employees Worked With
George Karahalis
September 18, 2013
I was in the market for a new GS350 and I called for a test drive. Jerry had two models for me to drive and we spent about 2 hours on the test drives. There was no pressure to purchase after the test driv test drive. Jerry had two models for me to drive and we spent about 2 hours on the test drives. There was no pressure to purchase after the test drives. When I called Jerry about potential cars with the options I wanted, he was able to find the car and have it shipped to Tucson quickly. The car was ready when promised and the actual sale was straightforward with no high pressure sales of additional warranties or dealer options. Jonathon was very thorough and spent about an hour reviewing all the features on the car and how to use them. I had some additional questions over the next few days and Jonathon was very prompt with getting me additional information as needed. I have owned two prior Lexus vehicles and the service department is first rate. I would highly recommend the Lexus brand and this dealership. More
by gwlexus
Employees Worked With
Jerry Holbrook, Jonathon Triplett
September 01, 2013
Thanks to Jerry Holbrook for a fair, friendly. and outstanding experience in purchasing my new car. Job well DONE guys. Gene Herndon is my service rep. and I would like to thank him for an outstandin outstanding experience in purchasing my new car. Job well DONE guys. Gene Herndon is my service rep. and I would like to thank him for an outstanding job on prepping my car for delivery. Thanks to the whole team. This dealership is amazing. You have a very happy customer. More
by mylexusmrw
Employees Worked With
Jerry Holbrook and Gene Herndon
February 15, 2013
Great car, excellent service - our first expierence with Lexus, definately love the car ........ Thank you Ron, pleasant working with you, appreciate your patience!:) F and J.Zawatski :) Lexus, definately love the car ........ Thank you Ron, pleasant working with you, appreciate your patience!:) F and J.Zawatski :) More
by fayeliuz
Employees Worked With
Ron Kretschman
