Lexus of Tucson - On Speedway

I picked up my new 2026 Copper Crest Lexus 350h premium yesterday and first of all, it's even more beautiful than i could have imagined; it drives like a dream and the safety features are exceptional. I yesterday and first of all, it's even more beautiful than i could have imagined; it drives like a dream and the safety features are exceptional. I had the pleasure of working with Jeff Rosenberg in Sales who made my experience purchasing this car so easy from start to finish. I love my new Lexus ! More

We got a Good deal and good service. We were well taken care of. at lexus We were well taken care of. at lexus More

Very professional, courteous salesman. No haggling with a reasonable trade in offer. Pleasant finance presentation with no pressure. No haggling with a reasonable trade in offer. Pleasant finance presentation with no pressure. More

Beautiful building and gorgeous waterfall welcomes you. The staff is friendly and pleasant. My sales person Todd was knowledgeable and prepared. The lease transaction was effortless. I enjoyed a delicious The staff is friendly and pleasant. My sales person Todd was knowledgeable and prepared. The lease transaction was effortless. I enjoyed a delicious cup of coffe and a treat. But above it all is Ken Demsky, the GM of the dealership. His pleasant and caring demeanor for the customers is in his warm handshake and smile. I live in Queen Creek and have dealerships much close than Lexus of Tucson, but I would gladly make the two hour drive again and again. More

We had the pleasure of working with Todd Hollander at Lexus of Tucson Speedway, and the experience was exceptional from start to finish. Todd went above and beyond to make sure we felt informed and he tr Lexus of Tucson Speedway, and the experience was exceptional from start to finish. Todd went above and beyond to make sure we felt informed and he truly listened to what we were looking for. He took the time to understand our needs, explained every detail clearly, and made sure we felt comfortable throughout the process. He never rushed or pressured us, and his communication was excellent. Todd made buying a car feel easy and enjoyable- something we never thought we would say! Thank you, Todd, for your professionalism, kindness, and dedication. If you need a car and want someone trustworthy, attentive, and will give exceptional service, ask for Todd Hollander! We absolutely recommend him to anyone looking for a vehicle! Sincerely, Jonathan and Theresa Stricker More

Lou does not represent the level of service I've experienced at Lexus Speedway in the past. He questioned that validity of an ongoing issue I've had with Carplay (Siri goes into a loop when I try to experienced at Lexus Speedway in the past. He questioned that validity of an ongoing issue I've had with Carplay (Siri goes into a loop when I try to send a text) because he'd never heard of it. He then suggested that I should call Lexus Corporate and complain. After I got my car back, one of the door lock features wasn't working the same and when he tried to talk me through it, he became rude and suggested I bring the car back in. (A friend later told me how to fix it myself.) After another friend recommended her service advisor at Lexus Auto Mall, I schedule a visit and they ultimately resolved the Siri issue -- after I'd been told repeatedly by your IT advisor that it was an ongoing problem that Lexus was working on. Yes, it was a Lexus software issue which the Auto Mall techs were able to fix. More

Todd was extremely professional, very knowledgeable and could not have been more accommodating and personable. Very low pressure and available to always answer questions and concerns. Todd was one of the could not have been more accommodating and personable. Very low pressure and available to always answer questions and concerns. Todd was one of the finest sales consultants that I have experienced in over 60 car purchases throughout my car buying history spanning over 55 years. We were looking for a specific model, color and options for our new Lexus ES300h and it was not available at the dealership. Todd found the car we were looking for at a Lexus dealership in Phoenix and made the arrangements for it to be shipped to Tucson and he remained focused on our needs and the delivery of the vehicle throughout the sales process. Just a really great person and so easy to work with and no detail was overlooked by him. Highly recommend him if you want things to go perfectly in your purchase experience. More

TODD & JENNIFER this morning were extremely AWFUL TO PUT it lightly !!!! I called about a car I want to purchase and this Todd guy could not find who I spoke with last week. So he proceeded to talk ov PUT it lightly !!!! I called about a car I want to purchase and this Todd guy could not find who I spoke with last week. So he proceeded to talk over me in a very rude tone and not let me speak so I asked him if I could speak to a different salesperson and he said he has been there 15 years and he says maam I am trying to help u here rudely and finally he said hey Jennifer will you help this lady she says I have an attitude , I then hear Jennifer say this lady is crazy hang up on her. So they then hung up on me. I hope the owner who runs this dealership records the phone calls and can hear how they are treating and talking to potential customers ! This is appalling behavior and unfortunately this behavior is now accepted these days in this fallen world. I would highly recommend looking at other dealerships for your car purchases , with SO many options now , you can find places who want to sell and who WILL treat you WITH respect and kindness at the same time !! This place and the two people ‘ Todd and Jennifer ‘. Should be getting some help on how they interact with people who are calling to spend their money with them and pay their pay checks. . Truly astonishing. This is a sad world we have are living in with people like these two who don’t know how to behave and speak with respect and kindness and are in this line of work where those things are pretty important !!! I will call the manager later and let him know about this experience this morning. Cuz he should know these are the people selling his vehicles. The owner I might need to let know more so. I wouldn’t want these two working for me I know that much. More

I am extremely happy with both the sale and following service on the car that Royal sold to me. They have done an excellent job and always treated me like a gentleman. I highly recommend this dealership service on the car that Royal sold to me. They have done an excellent job and always treated me like a gentleman. I highly recommend this dealership. More