Lexus of Valencia

It pains less to take your car in for service when you have a remarkably informative and very personable customer service representative. Bryan Stover has been my service rep since I purchased my first L have a remarkably informative and very personable customer service representative. Bryan Stover has been my service rep since I purchased my first Lexus in 2007 and employees like him, will keep me coming back not only for service, but my next car, and next. All the staff at Lexus Valencia is amazing. Always a pleasant experience. More

I've heard many people say that in order to get a great deal on a car, one can't buy from our local Valencia dealers. Yet I would say that Lexus of Valencia is the exception. Our Client Services Represen deal on a car, one can't buy from our local Valencia dealers. Yet I would say that Lexus of Valencia is the exception. Our Client Services Representative, Ty Sylvester, was very nice, knowledgeable and sincere in his desire to help us with our Lexus purchase. They say excellent service starts and the top, and Luther, the General Manager, went out of his way to personally make sure that we were getting the level of service that we needed and we were very impressed with him as well. In short, Lexus of Valencia gave us a great price, Ty couldn't have been friendlier, and the entire buying process was simple, fast and enjoyable. More

This service department is AWESOME! These guys are great and always make me feel at home whenever I stop in. BEST TEAM OUT THERE!!! Highly recommend Lexus of Valencia for any service needs you may have!!! and always make me feel at home whenever I stop in. BEST TEAM OUT THERE!!! Highly recommend Lexus of Valencia for any service needs you may have!!! Ask for Bryan Stover or Beau, they are the BEST!!! More

I have purchased 2 new Lexus auto's from this dealership. After the sales, my primary contact point has been Customer Service, specifically Brian Stover. He is a true professional that knows the cars and After the sales, my primary contact point has been Customer Service, specifically Brian Stover. He is a true professional that knows the cars and repairs when needed are fairly appraised. Highly recommend Brian Stover and Lexus of Valencia. H Flemming More

This dealership provides outstanding service, coordinated through teamwork, so that I get the same great treatment regardless which Service Advisor happens to be working that day. They're responsive to my c through teamwork, so that I get the same great treatment regardless which Service Advisor happens to be working that day. They're responsive to my concerns, have worked with me on pricing, and always have a clean loaner available. They go above-and-beyond the call: I once brought my car in with almost no gas in the tank, and got it back with a few extra gallons (no charge), just so that I wouldn't worry about whether I'd make it to a gas station. There's never a hard-sell on services. I recommend Lexus of Valencia's service department without reservation. More

Bryan was great. He picked up my car at my house, left me a loaner(a newer RX 350 than mine), returned it the next day serviced and washed! Saved me a lot of time and no inconvenience with having to take off a loaner(a newer RX 350 than mine), returned it the next day serviced and washed! Saved me a lot of time and no inconvenience with having to take off of work. Very pleased with my experience and would highly recommend Lexus of Valencia to anyone looking for a new vehicle or needing service on one of their own. Thanks again. More

Over the past few years I have purchased two Lexus for my wife from Todd and his Team at Valencia Lexus and felt each time I recived the best price and terms possible. The Service and Parts Team at Valen wife from Todd and his Team at Valencia Lexus and felt each time I recived the best price and terms possible. The Service and Parts Team at Valencia Lexus are among the finest I have ever worked with. They treat my Family and I like royality. Jim and the service group seem to always have a smile on, and delivery my car to me spotless clean after service. I bought a German auto for myself (I like the ride and feel of German cars) and the dealer I purchased from is not even in the same leauge as Lexus of Valencia in regards to sales and service. My wife recognized lack of professionalisim at the German car dealer we purchased my car from and said it best when I asked her if she would like a new car from the German car dealer. Her simple response was, 'No Thanks, I will stick to Lexus quality and my friends at Lexus.' More

My LS was in for warranty work. The customer service Jim gives is always outstanding. He always has a friendly smile and hispersonality always makes one feel welcomed to the dealership. I always feel conf gives is always outstanding. He always has a friendly smile and hispersonality always makes one feel welcomed to the dealership. I always feel confident that any service will be done promptly and correctly. My car is ready when promised and Jim always provides a loaner car when needed. More

I have purchased many cars over the years from many different dealerships. Never have I finished a purchase and thought that I would buy from them again...until now! Leslie was kind, considerate, fun different dealerships. Never have I finished a purchase and thought that I would buy from them again...until now! Leslie was kind, considerate, funny and just a good person deal with. We will buy all of our cars from her and refer all of our friends and family to her. In addition to Leslie, her support team was AWESOME! From the receptionist to finance they are a class act at Keyes Lexus of Valencia! The GM, Luther White, even made it a point to speak with us and make sure that we were being well taken care of. Great experience from start to finish! More