Lexus of Wesley Chapel

L-Certified With Damage + Price Hike Visited dealership to view a newly listed ‘L-Certified’ vehicle. While awaiting a written offer - it was assumed and openly discussed there was no da Visited dealership to view a newly listed ‘L-Certified’ vehicle. While awaiting a written offer - it was assumed and openly discussed there was no damage on the vehicle. None listed on written packet provided on email. However, after a thorough walk around of the outside of the vehicle a horizontal shaped cut/puncture was discovered on the front left bumper. It was incorrectly fixed to the point the repair was visible through white paint (pink/salmon colored). After being brought to attention of sales person - sales person was caught off guard. Days later, an automatic price notification was received with the listed price of the vehicle going up about $900.00. Do not trust meaning of so called 161 point “L Certified” labeling all over the vehicle. CHECK VEHICLE WITH A MAGNIFYING GLASS - if you must. More

Corvette Grand Sport I’ve been looking for a few months for the right slightly used Corvette. I found the exact car I had in mind at Lexus of Wesley Chapel. When at first I’ve been looking for a few months for the right slightly used Corvette. I found the exact car I had in mind at Lexus of Wesley Chapel. When at first we could not come to the meeting of minds, Tim Smith worked diligently to make this deal happen. I will highly recommend him in the future. More

Service Thanks for high level of customer service and professional environment. Appreciate the follow up and attention to detail. Allowing use of courtesy car Thanks for high level of customer service and professional environment. Appreciate the follow up and attention to detail. Allowing use of courtesy car is a huge differentiator. More

Great Exceptional service. Had recall and 10,000 mi. service. Matt recommended a restaurant within walking distance for lunch, when we returned all the serv Exceptional service. Had recall and 10,000 mi. service. Matt recommended a restaurant within walking distance for lunch, when we returned all the service was done and car washed. Matt reviewed and explained all that was done. More

Purchased 2016 Lexus RX350 today Pleasant experience and Happy with my decision to purchase my first Lexus. Deandre Sharp shared his knowledge of the Lexus car and worked with us to f Pleasant experience and Happy with my decision to purchase my first Lexus. Deandre Sharp shared his knowledge of the Lexus car and worked with us to feel good about our purchase. Mia in finance did not push us on the options we did not want which we greatly appreciate. More

Prior Mercedes customer for over 30 years My wife and I we skeptical looking at Lexus. Was it a brand we could match with Mercedes. After an hour and half we left Wesley Chapel FL Lexus with a My wife and I we skeptical looking at Lexus. Was it a brand we could match with Mercedes. After an hour and half we left Wesley Chapel FL Lexus with a new IS 300 Lease. Simon Ticket, sales administrator, Tim Smith, sales consultant and Lily Do, business manager and the professional greeters exceeded our expectations of a positive experience. And we expected a lot! To complete an automobile transaction in that time frame was a feat we could not recall in the past. We appreciate the friendly, patient, pressure-free and concern we were given, and look to a great new relationship with Lexus and the staff at the Wesley Chapel Dealership. More

Perfect customer service from drive-in to drive out Jordan, who dropped us off at the mall, thank you for your warm hospitality. Bobby, thank you for checking my car in and keeping in touch throughout t Jordan, who dropped us off at the mall, thank you for your warm hospitality. Bobby, thank you for checking my car in and keeping in touch throughout the day. Kyle, thank you for taking such good care of my car. My Dad passed and I inherited his most prized car so treating it good means something to me. We just moved to Florida from Georgia and I’m glad to know I won’t have to go home for car servicing! More

Kindness and Patience at Best Mr.Tim Smith was kind and patient with me. I am very very very hard to please. I hate sales of any kind. I don't like the long process of purchasing a Mr.Tim Smith was kind and patient with me. I am very very very hard to please. I hate sales of any kind. I don't like the long process of purchasing a car. Mr. Tim was a salesman that helped me have a change of heart. He helped me get the car I wanted with ease. He was kind and patient with me repeating my questions over and over again. This is the first time in my life purchasing my own brand new vehicle on my own and he made this 56 year old woman feel like a true Queen of my new car named WHITE LIGHTNING. He is a great salesman. He deserves 5 Stars just because he was able to sell me a car through his kindness patience and sales skills. I will recommend this dealership to any one of my family and friends. More

Lexus of Wesley Chaoel Great service and friendly staff. I have always had a pleasant experience with their.service department and sales department. I highly recommend thi Great service and friendly staff. I have always had a pleasant experience with their.service department and sales department. I highly recommend this dealership.to everyone. More

Great service Great service. Dealership treated me well. Great set up at the building with refreshments and food available. Everyone at the dealership was very frie Great service. Dealership treated me well. Great set up at the building with refreshments and food available. Everyone at the dealership was very friendly. Overall great service. More