Lexus of Wesley Chapel

Service The person who helped me is Forrest and he was fantastic, very professional, assisted with making a claim on my car...he was wonderful. Hopefully I wi The person who helped me is Forrest and he was fantastic, very professional, assisted with making a claim on my car...he was wonderful. Hopefully I will have him assuring me in the future. More

Service Appointment Fantastic service from attentive staff who both took great care of our car and kept in communication throughout the 2-day process! We just moved here Fantastic service from attentive staff who both took great care of our car and kept in communication throughout the 2-day process! We just moved here from Seattle and were treated like we had been long-time customers. Couldn’t be happier with the service visit! More

Pleasant experience . My service representative Alem Vasquez was very professional and explained to me what my service would entail and approximately how long it would t . My service representative Alem Vasquez was very professional and explained to me what my service would entail and approximately how long it would take. Upon completion we went over the cost in detail. More

Repeated Excellent Support from Lexus of Wesley Chapel Each time that I had maintenance service for my 2009 RS350 Lexus I either called for service or just showed without prior scheduling the results was E Each time that I had maintenance service for my 2009 RS350 Lexus I either called for service or just showed without prior scheduling the results was Excellent. Even when I had to show up without a schedule advance the service agent made sure that I understood all maintenance activity and provided me a cost projection that I believed to be reasonable. I feel very comfortable with taking my vehicle to the Wesley Chapel Lexus each time. Jacob Vanderdray, Jr. More

Impressive Service To summarize our visit to Lexus of Wesley Chapel, I must say that the pointed attention, great service and effort to satisfy our concerns couldn't ha To summarize our visit to Lexus of Wesley Chapel, I must say that the pointed attention, great service and effort to satisfy our concerns couldn't have been better. Alem Vasquez was excellent with his communication and detailed explanation of intended results and required timeline for service completion, he also addressed our concern over mobility, and he made it so very simple and convenient for us. The rest of the team was also very great they too provided excellent attention and service. Having staff like Alem and the rest of the team definitely relieves the stress that goes with car servicing...Wonderful contribution for Lexus of Wesley Chapel. More

Great Customer service, ask for Jean No nonsense, in and out, great salesmen (ask for Jeane). Negotiations not needed, I offered a fair price, below what I saw other online dealers and i No nonsense, in and out, great salesmen (ask for Jeane). Negotiations not needed, I offered a fair price, below what I saw other online dealers and it was accepted. 2 hrs and we were driving home. More

Excellent service Tim was a true pleasure to work with. Knowledgeable and helpful without being aggressive or pushy. Highly recommend! Dealership itself is very nice w Tim was a true pleasure to work with. Knowledgeable and helpful without being aggressive or pushy. Highly recommend! Dealership itself is very nice with a comfortable waiting area and employees that go out of their way to ensure you’re happy while waiting. More

Al’s lexus Good discussions. Think price Could’ve been a little lower. F and I was easy. Determining which car was very convenient. They really tried hard Good discussions. Think price Could’ve been a little lower. F and I was easy. Determining which car was very convenient. They really tried hard to make sure I had everything I needed during my visit. Would highly recommend this dealership do you other people More

Special Experience My son and I were very impressed with Lexus of Wesley Chapel and all of their staff. They were all very helpful and went out of their way to make us My son and I were very impressed with Lexus of Wesley Chapel and all of their staff. They were all very helpful and went out of their way to make us comfortable. Our experience with Tim Smith, Lexus Expert of Lexus of Wesley Chapel, was special. My initial trip for a test drive was about 3 weeks before I purchased the NX 300. However because of the time lapse on my part, the car I was interested in was sold. But Tim managed to find a very similar car for me. My son and I were very impressed with the vehicle and Tim's knowledge of the car. He was very patient with us and took the time to explain the many features of the car. He also helped us tremendously with my used vehicle. We can't thank Tim and Lexus of Wesley Chapel enough for their hospitality. More

Best dealer customer service in the Bay Area. Today we brought my wife’s NX300 for a free car wash (bought it here a year ago) ended up leaving the dealer with a second car. From Kristina to Jeann Today we brought my wife’s NX300 for a free car wash (bought it here a year ago) ended up leaving the dealer with a second car. From Kristina to Jeannette to Mia EXCELLENT SERVICE!!!! Our sales lady Jeannette was simply OUTSTANDING. (Also shout out to Carlos for being great and helping us out with the money Aspect!). We shall be back!!!!!! Keep up the good work and the frittatas lol. Also special mention to Matt our service counselor who is who keeps bringing us back service after service... from Riverview I should mention. More