Lexus of Wesley Chapel

Travel assist Had the misfortune of driving I-75 just after an accident occurred. After passing the accident site my RX350 suffered 2 cut tires. At my request AAA b Had the misfortune of driving I-75 just after an accident occurred. After passing the accident site my RX350 suffered 2 cut tires. At my request AAA brought us to Wesley Chapel Lexus. I phoned ahead and spoke with an extremely helpful Alem Vasquez.. I informed him I would be arriving on. AAA flatbed truck. He said no problem they were open until 6pm. By the time I arrived it was 5pm. Alem handled things beautifully. The RX was delivered to the service area where the service manager personally handled the work and stayed until 6:30pm to make sure everything was OK. The tires were not repairable, so we purchased two new Michelin tires. Everything was wonderfully handled, Both Alem and the Service Manager were terrific. They were completely helpful and professional. We are very thankful for their assistance in getting back on the highway as we were expected in Brunswick,GA that night. Thank you. More

My Birthday Visit I had a very pleasant buying experience here at Wesley Chapel and Tim Smith was amazing! If you are looking to buy this is the dealership for you and I had a very pleasant buying experience here at Wesley Chapel and Tim Smith was amazing! If you are looking to buy this is the dealership for you and be sure to ask for Tim Smith! More

My dream dealership! Everything that I’d dream about to have in dealership, Wesley Chapel, FL dealership has. Here is welcoming customer environment with an exceptional ho Everything that I’d dream about to have in dealership, Wesley Chapel, FL dealership has. Here is welcoming customer environment with an exceptional hospitality! I feel there like at home. The workers are all very attentive to any customer’s request, concern, or question! More

Leasing an SUV Beautiful facility and excellent service. As I live in Tampa it was a little far to travel but well worth it. Adam spent a lot of time with us explain Beautiful facility and excellent service. As I live in Tampa it was a little far to travel but well worth it. Adam spent a lot of time with us explaining everything. More

Excellent Great waiting area, Mat my Service Rep couldn’t have been any better then he was Service was great and after it was done Mat showed me some things in Great waiting area, Mat my Service Rep couldn’t have been any better then he was Service was great and after it was done Mat showed me some things in the car that I was not aware of like how to change the address in the gps to Names. Everything went Smoothly More

Warm,welcoming, professional, accommodating, excellent Will give a review of satisfaction. Excellent staff all around, facility great, sales persons did a wonderful job celebrating with us was great. Tha Will give a review of satisfaction. Excellent staff all around, facility great, sales persons did a wonderful job celebrating with us was great. Thanks you More

routine service Great staff. Nice waiting area with snacks. On time and done right. Tech support helpful for navigation advice. Were able to do extra work as add on t Great staff. Nice waiting area with snacks. On time and done right. Tech support helpful for navigation advice. Were able to do extra work as add on to the routine service. Car washed and gas full. Only dealt with 3 employees so checked 10 at random to complete this More

Great experience- recommend! I purchased a Lexus IS300 from Jeanette at the Wesley Chapel location. The entire team here was extremely friendly and professional. The process was l I purchased a Lexus IS300 from Jeanette at the Wesley Chapel location. The entire team here was extremely friendly and professional. The process was lengthy but Jeanette made sure to explain everything in great detail and continued to make sure I was comfortable and taken care of even after the date of purchase. I highly recommend! More

Outstanding customer service! We brought our Lexus GS 350 in for a 50K maintenance at this location for the first time and were blown away at the ease of getting the car checked in We brought our Lexus GS 350 in for a 50K maintenance at this location for the first time and were blown away at the ease of getting the car checked in as well as the outstanding customer service by Jason Archbell in the service department. Very professional and went above and beyond to make sure all questions and needs were met. Could not be more impressed! Thank you, Jason! Also, a shout out to Vincent who took the time to show me how to set up the navigation on bluetooth....very much appreciated! We will be back most definately! More

Great service! Bobby was great! Had an oil change and my dashboard replaced. Got a loaner car and was given updates the entire time . Would highly recommend . Bobby was great! Had an oil change and my dashboard replaced. Got a loaner car and was given updates the entire time . Would highly recommend . More