Lexus of Wesley Chapel

Tim Smith delivered outstanding service! Tim Smith was super patient with me. He ia very knowledgeable and knows all thw features and benefits. I am very happpy with my GS Tim Smith was super patient with me. He ia very knowledgeable and knows all thw features and benefits. I am very happpy with my GS More

service Everyone I worked with today were fabulous! Great experience from the moment I arrived until I left. I will return for all future service. Thanks Everyone I worked with today were fabulous! Great experience from the moment I arrived until I left. I will return for all future service. Thanks More

Lexus service and purchase The personnel were courteous and helpful. My 2012 Lexus was serviced quickly and I was able to purchase a new Lexus while the only one was being servi The personnel were courteous and helpful. My 2012 Lexus was serviced quickly and I was able to purchase a new Lexus while the only one was being serviced. More

Service experience This was my first visit to this dealership. What an a.azing experience. They truly know what customer service should look like. Bobby King was grea This was my first visit to this dealership. What an a.azing experience. They truly know what customer service should look like. Bobby King was great and I will definitely bring my vehicle back for service. More

Great customer service Needed help and ?s answered about recalls. Great service. I received all the answers i needed with help with a part needed to order Chris got right ba Needed help and ?s answered about recalls. Great service. I received all the answers i needed with help with a part needed to order Chris got right back to me More

Great service Prompt service, awesome lounge with complimentary snacks and beverages, and staff was very friendly and nice. Bobby was a great help to me as my servi Prompt service, awesome lounge with complimentary snacks and beverages, and staff was very friendly and nice. Bobby was a great help to me as my service advisor and Winston and I laughed the whole way to my house as my complimentary shuttle driver! More

Matt Schronce was GREAT! I got there at 7 am and was out by 8am. Matt and the whole staff are super nice and positive. I love going there to get my car serviced. Just a I got there at 7 am and was out by 8am. Matt and the whole staff are super nice and positive. I love going there to get my car serviced. Just a calming experience from start to finish. Thank you Lexus and thank you Matt! More

The transition Thank you for an easy transition from one vehicle to the next. We had a great experience from the time we arrived and met our sales rep Lui Delgado to Thank you for an easy transition from one vehicle to the next. We had a great experience from the time we arrived and met our sales rep Lui Delgado to signing all the paperwork. Appreciate Wesley Chapel Lexus going above and beyond. More

Great customer service and experience. After my wife purchase her new NX300 we got the vehicle tinted and we stop to take some business cards to Mr. Mike. During our visit we started talkin After my wife purchase her new NX300 we got the vehicle tinted and we stop to take some business cards to Mr. Mike. During our visit we started talking about cars and he mentioned this amazing car on the lot and he showed me the LC 500. I mentioned that I have a 2010 GTR. After talking for a while he mentioned if I was interested to see more in detail and test drive this vehicle. So I told him that we will come the next day and we made an appointment. I brought my GTR but not with the intention of purchasing a new car but after my test drive of the LC 500 I change my mind and the rest was history. Mr. Mike was great finding the right price for my trade and he was honest and fair all the way. I felt like I was in a dream with a great costumer service and attention to detail by Mr. Mike and all the staff working that day. My decision in trading my GTR was mainly based on Lexus great warranty and customer service. One of my experience with Nissan wasn’t best. I took my GTR for service and after three days I was told me there was nothing wrong with the car. When I receive my car it had 90 extra miles and the car was dirty and not even wash. I have owned several vehicles in the past including Corvettes, BMW’s, Evolution 9 and WRX STI and felt that Lexus is one of the top in customer service and reliability and that’s why I chose Lexus of Wesley Chapel. More