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Lexus of West Kendall

Miami, FL

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rated
942 Reviews
At Lexus of West Kendall, it is our goal to ensure that your experience with us satisfies your every expectation. Whether you're in need of a new or used vehicle, service or financing, our team promises to be there every step of the way. Our dealership takes an incredible amount of pride in the work we do, and we hope you notice our passion the minute you step through our doors. Proudly serving the Miami, FL, area for a number of years, we value every relationship with our customers and look forward to building more.
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13750 SW 136th St

Miami, FL

33186

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Showing 942 reviews

May 14, 2019

Support the independent mechanics It's sad to see a big service center filled with all sorts of employees valets, assistants, and some employees walking around with an iPad looking bus More

by ic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Shaunfield
May 16, 2019 -

Lexus of West Kendall responded

I'm very sorry to hear about your experience with. Please give me a call at your earliest convenience, i would really like to hear more about your experience and how we can make this right for you. (786) 573-7710.

May 13, 2019

Amazing service Great, fast service. Was offered snacks throughout the process and left with my dream car. Recommend this dealership to anyone looking for a new car w More

by NATY1267
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dantony Paula
May 13, 2019

The best experience ever I don’t have enough words to describe my recent experience here. All the personal provide the best customer service. And my respects to Jorge Gonzalez More

by Fran811031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Gonzalez
May 12, 2019

Alex Alvarez I submit for your perusal that this Lexus dealership is professional. Their service is customer friendly due to Alex Alvarez. He truly cares about you More

by JAMES
Customer Service
Recommend Dealer
Yes
Employees Worked With
Alex Alvarez
May 12, 2019

Great service The seriousness and courteous treatment went far beyond my expectations and provided for a very pleasant experience, I would recommend your organizati More

by EGWTENNIS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sutter
May 12, 2019

Very expensive When I asked about new tires they told me I get two free tires but it was 643.00 so for me is nothing free for 2 tires More

by irma.roca17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eduardo Diaz, Alex Alvarez
May 16, 2019 -

Lexus of West Kendall responded

Hello, I would like to apologize if the buy 2 get 2 tire promotion was not properly explained to you. In order to qualify for 2 free tires you must pay for the mount and balance on all 4 tires, as well as an alignment. $643.00 would have included 4 tires, mounted and balanced on your vehicle, a 4 wheel alignment, road hazard coverage on all the tires for 2 years and free tire rotations for the life of the tires. I can assure you we are very competitive to any other tire specials in town. If you like please do not hesitate to contact me at (786) 573-7710.

May 12, 2019

Exelente servicio de Jacko Service Advisor, rápido y eficiente, los mecánicos que trabajan con el son muy profesionales, no más de 25 minutos estuve el sábado More

by FRANKDMIAMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Shaunfield
May 12, 2019

Favorite Dealer & Fav Rep I love Eddie Abdool. He always goes above and beyond. He always finds exactly what we are looking for and helps us with our budget. He made my transi More

by FrankiH97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Abdool
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2019

Good excelente customer service but lacks in completion Car is not 100 percent complete. It still has issues and i try calling the advisor but he wont answer my call nor my voicemail i left him. When vehicl More

by Junior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Shaunfield
May 11, 2019

Good service Excellent customer service, specially from Eduardo (Service Advisor). He showed professionalism and knowledge. I felt really comfortable while being a More

by Enry.Alvz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Diaz
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