
Lexus of West Kendall
Miami, FL

Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 942 reviews
Support the independent mechanics It's sad to see a big service center filled with all sorts of employees valets, assistants, and some employees walking around with an iPad looking bus It's sad to see a big service center filled with all sorts of employees valets, assistants, and some employees walking around with an iPad looking busy. Had to wait 20 minutes to see the service writer because he was taking his time with other customers. He managed to step out of his office for a minute, when another employee said that I had an appointment to see him. The service writer (Jacob), walked past me and said in general,he was busy with other customers; "He's just gonna have to wait," referring to me. The 20k mile servive turned into a simple oil change because of his demeanor and price as well..... I'll start going to a reputable shop that can do the same service for a lot less money. They won't be as rude as Jacob, either. More
Amazing service Great, fast service. Was offered snacks throughout the process and left with my dream car. Recommend this dealership to anyone looking for a new car w Great, fast service. Was offered snacks throughout the process and left with my dream car. Recommend this dealership to anyone looking for a new car while receiving great service. More
The best experience ever I don’t have enough words to describe my recent experience here. All the personal provide the best customer service. And my respects to Jorge Gonzalez I don’t have enough words to describe my recent experience here. All the personal provide the best customer service. And my respects to Jorge Gonzalez,the sales and leasing consultant who gave me the best deal I could have with my new car. I truly recommend this dealer. Thank you. I’m more than grateful. More
Alex Alvarez I submit for your perusal that this Lexus dealership is professional. Their service is customer friendly due to Alex Alvarez. He truly cares about you I submit for your perusal that this Lexus dealership is professional. Their service is customer friendly due to Alex Alvarez. He truly cares about your experience. More
Great service The seriousness and courteous treatment went far beyond my expectations and provided for a very pleasant experience, I would recommend your organizati The seriousness and courteous treatment went far beyond my expectations and provided for a very pleasant experience, I would recommend your organization to my friends and family More
Very expensive When I asked about new tires they told me I get two free tires but it was 643.00 so for me is nothing free for 2 tires When I asked about new tires they told me I get two free tires but it was 643.00 so for me is nothing free for 2 tires More
Exelente servicio de Jacko Service Advisor, rápido y eficiente, los mecánicos que trabajan con el son muy profesionales, no más de 25 minutos estuve el sábado servicio de Jacko Service Advisor, rápido y eficiente, los mecánicos que trabajan con el son muy profesionales, no más de 25 minutos estuve el sábado esperando mi RX More
Favorite Dealer & Fav Rep I love Eddie Abdool. He always goes above and beyond. He always finds exactly what we are looking for and helps us with our budget. He made my transi I love Eddie Abdool. He always goes above and beyond. He always finds exactly what we are looking for and helps us with our budget. He made my transition easy and enjoyable. I love Lexus and it always go back to Eddie for all my sales and purchases. By far the best and confirms every feature,color and model. I love it. Lexus of West Kendall all the way. More
Good excelente customer service but lacks in completion Car is not 100 percent complete. It still has issues and i try calling the advisor but he wont answer my call nor my voicemail i left him. When vehicl Car is not 100 percent complete. It still has issues and i try calling the advisor but he wont answer my call nor my voicemail i left him. When vehicle was returned it was smelling like gasoline alot in the inside. The keyless fob does not work to open the car More
Good service Excellent customer service, specially from Eduardo (Service Advisor). He showed professionalism and knowledge. I felt really comfortable while being a Excellent customer service, specially from Eduardo (Service Advisor). He showed professionalism and knowledge. I felt really comfortable while being assisted by Eduardo Diaz. Thank you. More