Lexus of West Kendall

Car road hazard repairs done by dealer Daniel /Service My car was taken for repairs to the dealer after a road hazard incident. Car took more than 47 days for job to be completed. Neither Dealer or col My car was taken for repairs to the dealer after a road hazard incident. Car took more than 47 days for job to be completed. Neither Dealer or collision center did a good job. Dealer took mire than 40 days to perform the job / done poorly, service representative Daniel Was not helpful, neither answering phone calls for more than 2 weeks ... None one supervise the mechanics and their job performed (Poor). No quality control, for a luxury car dealer. ( no survey was sent to me at the time of service) Repairs were expensive more than $ 8,000 . More

Great overall service. Pleased with every aspect. Most staff was cordial. Prices are always great. Service is quick and professional. I have already recommended the service center to friends and famil Most staff was cordial. Prices are always great. Service is quick and professional. I have already recommended the service center to friends and family - CB More

Great dealership! I'm very happy with my experience with Lexus of West Kendall. Jorge was great and addressed every concern I had about the vehicle with pristine respon I'm very happy with my experience with Lexus of West Kendall. Jorge was great and addressed every concern I had about the vehicle with pristine response. More

The overall experience exceeded our expectations. The sales team went above and beyond and exceeded our expectations in customer service. We highly recommend this Lexus dealership to others looking fo The sales team went above and beyond and exceeded our expectations in customer service. We highly recommend this Lexus dealership to others looking for a vehicle. More

Great service! Dantony Paula was the salesperson I dealt with and I cannot emphasize enough his outstanding support and attentiveness. I will keep on coming back to Dantony Paula was the salesperson I dealt with and I cannot emphasize enough his outstanding support and attentiveness. I will keep on coming back to you, because I feel like family. More

Very pleasant, friendly service Everything went pleasantly and everyone was helpful Mr Gonzalez very good sales person very understanding and cooperative with us He even came to Everything went pleasantly and everyone was helpful Mr Gonzalez very good sales person very understanding and cooperative with us He even came to work in his day off just to help us buy the car More

Efficient service! My husband and I were able to test drive the cars we really liked, negotiate and close a deal all in a few hours, which felt like record time. The gen My husband and I were able to test drive the cars we really liked, negotiate and close a deal all in a few hours, which felt like record time. The general manager, finance director and product specialist each gave us great service and paid attention to the goals we were trying to accomplish. We are looking forward to our relationship with Lexus of West Kendall. More

Car shopping We visited the dealer in search for answers, wondering if it was the right time to get out of our current lease. Unfortanely the deal I was looking We visited the dealer in search for answers, wondering if it was the right time to get out of our current lease. Unfortanely the deal I was looking for was not possible, but we will definitely come back to work with Adi Rivero because she was very professional and made us feel comfortable. I also want to thank Jordan the manager for his efforts . More

Amazing experience Courtesy, professionalism and quality of service. I would return in the future and recommend it to my friends and family. They gave me everything they Courtesy, professionalism and quality of service. I would return in the future and recommend it to my friends and family. They gave me everything they promised me, without deceptive numbers. More

Short time waiting Advisor was very nice .He told me what I just needed to do in my car. He was very friendly and he called as soon as my car was done with the service. Advisor was very nice .He told me what I just needed to do in my car. He was very friendly and he called as soon as my car was done with the service. More