Lexus of West Kendall

My new UX Very happy with service. Definitely coming back. Bringing friends and family. Ecstatic to have a new car with excellent service at Lexus. Very happy. Very happy with service. Definitely coming back. Bringing friends and family. Ecstatic to have a new car with excellent service at Lexus. Very happy. Thank you More

Great advisor and nice perks The service advisor was great! I didn’t like that the settings in my car were altered. -very frustrating and I still can’t figure out how to set one The service advisor was great! I didn’t like that the settings in my car were altered. -very frustrating and I still can’t figure out how to set one of them back. I love the manicure idea, but not the fact it’s only on Wednesdays for a short time period. It’s nearly impossible to plan around that. I love the new,free shuttle service. I used it to and from my house for this service visit. Of course, I always love the loaner car too! More

Fenomenal service I want to thank Jorge Gonzalez the Product Specialist as well as Luis the finance agent for an oustanding experience. I could not wish for a better de I want to thank Jorge Gonzalez the Product Specialist as well as Luis the finance agent for an oustanding experience. I could not wish for a better deal on a Lexus. Both went above and beyond my expectations. I have to say that we are family now. We are thinking and almost certain that bext year we are changing our second car for another Lexus. Also, we were expecting some delay due to the lat time we arrived; however one of the sales managers Javier Lopez, approached us and apologized without needing to, yet the courtesy was well appreciated. So far, the best experience I’ve had in a car dealership, a true representation of value, grit, and customer service. More

Lost power with my LS 460 L I had to have my car diagnosed, hands down they took care of me they do charge $185 just to look at your car if it needs anything the $180 goes twords I had to have my car diagnosed, hands down they took care of me they do charge $185 just to look at your car if it needs anything the $180 goes twords the Repair bill if not you pay the $180 service fee More

Excellent, professional. I truly learned to love being a Lexus’s owner. Daniel was professional, he got me where I needed to go without a hesitation. When I came back my car w I truly learned to love being a Lexus’s owner. Daniel was professional, he got me where I needed to go without a hesitation. When I came back my car was clean & everything felt smooth. Thank you Lexus. More

Great service went above and beyond Esteban Went above and beyond for me. Very friendly and courteous. I would definitely recommend West Kendall Lexus to my friends. Great all around ser Esteban Went above and beyond for me. Very friendly and courteous. I would definitely recommend West Kendall Lexus to my friends. Great all around service ! More

Good service A great service with a good customer service. Five stars in service, prices and quality of work. I highly recommend Lexus to my friends. Excellent. A great service with a good customer service. Five stars in service, prices and quality of work. I highly recommend Lexus to my friends. Excellent. More

Excellent customer service Jacob Shaunfeld is very friendly, courteous, professional and always delivers excellent customer service. My vehicle is always ready quickly and Jacob Jacob Shaunfeld is very friendly, courteous, professional and always delivers excellent customer service. My vehicle is always ready quickly and Jacob is a great resource whenever I have any questions. In my opinion, Jacob deserves to be recognized by Lexus of West Kendall for his superb job performance. More

40,000 mile service Great service, as usual. My service representative, Jacob Shaunfield is wonderful. This is my second Lexus from this dealership, and the service has Great service, as usual. My service representative, Jacob Shaunfield is wonderful. This is my second Lexus from this dealership, and the service has always been stellar. More

Excellent Good experience. The attention was wonderful. There was free coffee and water. There was even a nail salon while you waited for your appointment. Bath Good experience. The attention was wonderful. There was free coffee and water. There was even a nail salon while you waited for your appointment. Bathrooms were super clean. More