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Lexus of West Kendall
Miami, FL
945 Reviews
At Lexus of West Kendall, it is our goal to ensure that your experience with us satisfies your every expectation. Whether you're in need of a new or used vehicle, service or financing, our team promises to be there every step of the way.
Our dealership takes an incredible amount of pride in the work we do, and we hope you notice our passion the minute you step through our doors. Proudly serving the Miami, FL, area for a number of years, we value every relationship with our customers and look forward to building more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 945 reviews
November 01, 2015
Excellent exelente atencion y se lo recomiendo a todo el Mundo una exelente experiencia y muy buenos precios y te tratan como una familia gracias verdadera fami exelente atencion y se lo recomiendo a todo el Mundo una exelente experiencia y muy buenos precios y te tratan como una familia gracias verdadera familia More
by Ruben1979
Employees Worked With
Larry Leon, Tony Martinez, Rita Parker
October 31, 2015
Best car buying experience! Leo is very knowledgeable, patient, and delivered exactly what we wanted to the tee. He made our car buying experience painless and stress free. Thank Leo is very knowledgeable, patient, and delivered exactly what we wanted to the tee. He made our car buying experience painless and stress free. Thanks! More
by Nmoreira425
Employees Worked With
Leo Sorzano
October 14, 2015
Wonderful experience Rita is a great sales representative, she made my visit as great as it could've been. I recommend her and this dealership to everyone when they ask ab Rita is a great sales representative, she made my visit as great as it could've been. I recommend her and this dealership to everyone when they ask about getting a new car and I will definitely be renewing my lease here at Lexus of West Kendall. More
by Rnicolle
Employees Worked With
Rita Parker, Delvis Orihuela, Raul Ramos
October 07, 2015
Awesome service Rita was AMAZING from the moment I walked through the door until I drove off the lot. I loved that fact that she was not pushy like associates I've de Rita was AMAZING from the moment I walked through the door until I drove off the lot. I loved that fact that she was not pushy like associates I've dealt with in that past at other dealerships. She is Very knowledgeable and did her best to get me the best deal. The entire process was very smooth, I would definitely recommend her as a sales rep for anyone interested in purchasing a Lexus. Overall great experience!!!! More
by D_shaine08
Employees Worked With
Rita Parker
October 03, 2015
A real Professional Leo knows how to listen to his clients and deliver what they want. Thanks for a great experience buying this car. My only request would be better coff Leo knows how to listen to his clients and deliver what they want. Thanks for a great experience buying this car. My only request would be better coffee, a Keruig would be great. More
by RayRay
Employees Worked With
Daniel and Jake from service are a great team. , Leo Sorzano
October 03, 2015
Thanks! Thank you for making us feel like family!! The experience was amazing as well as the product! Would highly recommend this dealership. Leo, thanks f Thank you for making us feel like family!! The experience was amazing as well as the product! Would highly recommend this dealership. Leo, thanks for an amazing experience!!! Love the Car???? More
by Zr1
Employees Worked With
Leo Sorzano
October 03, 2015
Fantastic!! They know how to please you. We contacted the dealer through the internet. Gil was very helpful and we just had to go to the dealer to sign papers. We will be back to lease our da We contacted the dealer through the internet. Gil was very helpful and we just had to go to the dealer to sign papers. We will be back to lease our daughter's car there. Great experience. More
by Edward Campbell
Employees Worked With
Ralph Nerette, Larry Leon, Leo Sorzano, Gil Grisales
September 21, 2015
Excellent and knowledgeable Leo provided an outstanding service on our visit to Lexus. He was clear, concise, and to the point, providing accurate information, and was able to el Leo provided an outstanding service on our visit to Lexus. He was clear, concise, and to the point, providing accurate information, and was able to elaborate in detail on all the questions we asked regarding the vehicles we were interested in. This is our second Lexus purchased at this dealership, and we plan to continue using their services in the future. More
by Dbolet
Employees Worked With
Leo Sorzano
September 19, 2015
Horrible! I got a call from Carlos Brazil Friday at 6pm 9/18/15. He told me there was someone looking to buy my 2015 Mazda 6 and that they didn't have any to se I got a call from Carlos Brazil Friday at 6pm 9/18/15. He told me there was someone looking to buy my 2015 Mazda 6 and that they didn't have any to sell to his customer and that if I was interested selling it to them and get a Lexus. I got an appraisal from Lexus of Kendall and then went to this dealership thinking that they were going to give a a better appraisal because someone wanted the car and that is what that guy Carlos had told me over the phone. I drove over 10 miles to meet this liar at 8:30pm and was told that the car was worth the same Lexus of Kendall had told me 2 hours before. When I told them that they lied about having a buyer for my car they said that the person who handles that had left for the day. Ridiculous! They came back with a 48 month lease and a crazyy $639 a month with 10,000 miles for a Leased $40,000 car. It took Lexus of kendall 20 minutes to tell me that it was not a good idea to trade it in but these liars told me over the phone that they had a buyer when it was all a lie. I still love the brand and their cars but I will never buy a car from this dealership or recommend anyone to go there. They want to make you waste time, gas and lie to you just to have you pass by and give you a crazy amount on a lease. DO NOT WASTE YOUR TIME GOING TO THIS DEALERSHIP! More
by eltini8100
September 10, 2015
Lexus of West Kendall Made it Happen! Went into the dealership thinking I was simply going to return my lease or end up purchasing it. Wasn't considering leasing a new one but was open to Went into the dealership thinking I was simply going to return my lease or end up purchasing it. Wasn't considering leasing a new one but was open to the possibility. I met with Ernie and Ralph who reviewed my options and provided great recommendations based on my situation. I ended up turning in my lease and leasing a new Lexus IS250, I'm extremely happy with it. Ernie went out of his way to ensure the process ran smoothly and that we were taken care of the entire way. I will certainly recommend Ernie and Lexus of West Kendall. Classy and Amazing service. More
by DFMESAS
Employees Worked With
Ralph Nerette, Ernie Barouh
