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Lexus of West Kendall
Miami, FL
943 Reviews
At Lexus of West Kendall, it is our goal to ensure that your experience with us satisfies your every expectation. Whether you're in need of a new or used vehicle, service or financing, our team promises to be there every step of the way.
Our dealership takes an incredible amount of pride in the work we do, and we hope you notice our passion the minute you step through our doors. Proudly serving the Miami, FL, area for a number of years, we value every relationship with our customers and look forward to building more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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September 09, 2014
Vehicle Technology Specialist I recently leased a Lexus CT 200h from this dealership and my experience surpassed by expectations. The staff was very friendly and polite. After the I recently leased a Lexus CT 200h from this dealership and my experience surpassed by expectations. The staff was very friendly and polite. After the lease of my vehicle I met with Harold De La Cruz the Vehicle Technology Specialist who would educate me on how to use all the technology features that came with my vehicle. Harold has a lot of knowledge regarding every aspect of the vehicle and answered all my questions and concerns. Harold showed me how to set up my bluetooh device, preset my favorite radio stations, how to use my navigation, adjust my settings, etc, etc. I even learned how to use the Lexus App Suite! Harold even told me that he is available for help at any time in case I had any future concerns, Harold is a great professional and an asset to this company. I would definitely recommend him to any Former or Future Lexus Owners. Thanks Harold! More
by ysiso
September 09, 2014
It's always a pleasure to purchase a car from Alex and L Very Professional and knowledgeable about all vehicles, answered all my questions and concerns will definitely purchase again! Attentive and fast even Very Professional and knowledgeable about all vehicles, answered all my questions and concerns will definitely purchase again! Attentive and fast even had my new car washed for me, I definitely would recommend to my family and friends More
by Wmitara
Employees Worked With
Alejandro Martinez and Alex , Alexander Hernandez, Alejandro Martinez
April 24, 2014
Unorganized and $1294 dealer fees Very unorganized and when I found out they had 2 fees one of 499.00 and other was 795.00. This is on top of the tax tag and title. So instead of mak Very unorganized and when I found out they had 2 fees one of 499.00 and other was 795.00. This is on top of the tax tag and title. So instead of making a legit profit on the vehicle they decide to make more money on these bogus fees. I understand up to a couple hundred for paperwork, it is a lot but almost 1300.00 is just crazy. These numbers are hard printed on price quote sheet and are not negotiable. Also check your used car after delivery. My vehicle was over serviced about 2 inches on the dipstick, and license plate about fell off on the way home because they only put one screw in it. More
by BobbyJones29
Employees Worked With
Jose
