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Lexus of West Kendall - Service Center

Miami, FL

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203 Reviews

203 Reviews of Lexus of West Kendall - Service Center

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February 15, 2019

Excellence Exceeded As a Fine Automobile Enthusiast, it's of the essence for me to have none but the best service stafd behind my and my Family and Friends Automobiles an More

by GS460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Alvarez, Emilio Garcia, Frank(Parts Manager)
February 15, 2019

Quality service Always the best service possible at Lexus of West Kendall. Always greeted at the door and Escorted to my service manager, Eddie. He is the best!! More

by LEGACYRBLEGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Abdool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2019 -

Lexus of West Kendall responded

Thank you for the kinds words, and Eddie is always there with a smile on his face and a spring in his step. thank you again from all of here at Lexus of West Kendall for your kind words, we love when are guests like you are happy, Jim Mangano General Manager Lexus of West Kendall

February 14, 2019

Great support! I received amazing support from my representative, I was called and given updates regularly and the car was finished early. Thanks for all the help! More

by JALZO2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Shaunfield
February 11, 2019

Ripped off U guys stole my 74 year old mom 4800 Dollars for some services that she didn’t asked for. Brand new tires on a car that has less than 40000 miles. I More

by amayac0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon Sacher, Eduardo Sanchez, Jacob Shaunfield, Eduardo Diaz, Otto Rodriguez, Esteban Munoz, Yaima Gonzalez
February 10, 2019

Excellent Service! Very satisfied. I would recommend this Lexus service to people. Will return here, instead of Dixie Hwy Lexus. Friendly, Professional, and efficienct More

by MNARDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban Munoz
February 09, 2019

It was AWESOME!!! because the staff was very very nice thoughtful and service was wonderful and quick there was also water and coffee available as I waited for my veh More

by TRAVGOLATT44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban Munoz
February 09, 2019

Maintenance Wonderful and big difference from last time. Very pleased with Emilio Garcia. I arrived early and he took care of me right away. We talked about what More

by nancyg1049
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emilio Garcia
February 09, 2019

Very good they give me the best customer service very communicative and very friendly I definitely recommend this dealership for their service and specially bec More

by jimmygiuria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban Munoz
February 09, 2019

Overall a very pleasant experience Jacob of the service dept. and Frank the parts manager were outstanding in their professionalism and their effort to make sure that the problem concer More

by Sage1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Shaunfield
February 09, 2019

Good service Esteban munoz doing good job no problem I can’t complain nice people I am recording 100 por cent I usen lexus West Kendall.recommend More

by rnunez1465
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban Munoz