Lexus of Wichita - Service Center

Excellent customer service provided by advisors and staff ! Minimal wait time with pleasant amenities for customers. Highly recommend! ! Minimal wait time with pleasant amenities for customers. Highly recommend! More

Professional, efficient, courteous, customer service. Angela is very good as a service advisor. Highly recommend her. Angela is very good as a service advisor. Highly recommend her. More

Everyone was very helpful. Angela handled my service visit like a true professional. She always does. I enjoy working with her. Angela handled my service visit like a true professional. She always does. I enjoy working with her. More

Lack of human interaction. Get back to basic customer service. Didn’t perform one of the tasks I showed up for service for Get back to basic customer service. Didn’t perform one of the tasks I showed up for service for More

Very nice to have valet service. The service was well documented and done in a timely manner.. The service was well documented and done in a timely manner.. More

Only part of the issue with my car was fixed. I will need to schedule another appointment. I will need to schedule another appointment. More

Although my service advisor was fine and I had a loaner car for the 2 1/2 months my car was there, my issue was only partially fixed. My body repair looks like it was painted with a fingernail polish brush car for the 2 1/2 months my car was there, my issue was only partially fixed. My body repair looks like it was painted with a fingernail polish brush. It is just disappointing that quality work didn’t seem to be a priority on my hood. More

Wonderful service! Angela discussed the service that would be provided and we discussed the approximate time to completion. Angela discussed the service that would be provided and we discussed the approximate time to completion. More

Very friendly and efficient. They listen to my requests. The service was quick and on time. They listen to my requests. The service was quick and on time. More

James took great care of servicing our car. We kept us updated with the progress, too. Excellent communication and service! We kept us updated with the progress, too. Excellent communication and service! More