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Lexus of Winter Park

Winter Park, FL

4.1
1,367 Reviews

305 North Semoran Blvd

Winter Park, FL

32792

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1,367 Reviews of Lexus of Winter Park

July 31, 2014

You cannot do better. I was in need of a new car, but having just moved to the Orlando area I had no clue to where to turn to find an honest dealer. After having a couple o More

by Paul_McL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Laucirica
Jul 31, 2014 -

Lexus of Winter Park responded

Hello Paul, First, thank you for selecting Lexus of Orlando and we are thrilled to know of your satisfaction working with Product Specialist, Mr. Jorge Laucirica. Based on your feed-back you have confirmed that Jorge and the Sales Team went the extra mile and demonstrated to you our on-going commitment to “World Class Service”. We wish you all the best! Warm regards, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

July 29, 2014

Jorge Laucirica / My New Car Jorge was wonderful and very attentive, he went out of his way to be helpful and was very friendly. He answered all my questions, he made test drivin More

by bjlandry1015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Mohamed, Jorge Laucirica
Jul 29, 2014 -

Lexus of Winter Park responded

On behalf of Team Lexus of Orlando thank you for providing us with this excellent 5 Star Review! We are so pleased to know that your sales experience was “easy and less stressful” and that you got “the best deal possible” due to the efforts of your Sales Team, Jorge Laucirica and Omar Mohamed. Your continued patronage is what we strive for and it is our pleasure to ensure that you know how important you are to us now and in the future. Warm regards, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

July 26, 2014

Unethical behavior They are unethical behavior . I went lexus of Orlando to have a test drive on 2013 is 250 yesterday, after that I went to talk with Fr, manager, he i More

by Un
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fr
July 25, 2014

Thank You!! Mr. Ellis is always helpful, knowledgeable, patient and provides exemplary customer service. He answers my questions without hesitation and with conf More

by tihuana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 28, 2014 -

Lexus of Winter Park responded

Thank you for writing about your visit with us! I am happy to hear that Larry was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

July 24, 2014

Could not have been better!!!!! Jorge, our salesman, did a wonderful job of explaining all the details of the 2004 Lexus IS-300, that WE chose! Jorge is a great salesman, as he doesn More

by Radar14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Page and Mr Key? [I forgot their full names], Jorge Laucirica
Jul 25, 2014 -

Lexus of Winter Park responded

Hello “Radar14”… What a pleasure to read your powerful comments regarding the recent purchase of your Lexus IS-300. Thank you for taking time to confirm back to us your satisfaction. We are very proud of both Jorge and Page and that they demonstrated their “listening to the Guest skills” as that is our united focus in order to provide you with our “World Class Service”. Wishing you all the best and we look forward to seeing you again in the future. Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

July 22, 2014

My new car I went in for a used car Jorge was so friendly and very nice with my parents he made the process very easy and quick and help me get a great deal on More

by Woodro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Laucirica
Jul 23, 2014 -

Lexus of Winter Park responded

Congratulations on your vehicle purchase & thank you for selecting Lexus of Orlando. Your taking time to provide us your feedback is very important to us. We are very pleased to know that your Product Specialist, Jorge Laucirica, provided you with our "World Class Service"! All the best to you and your parents! Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

July 19, 2014

Just so professional friendly! I was taken care of so well. Such ice service. I am coming back! Am so happy with my new Lexus. The service team was so through. I loved the email More

by Pbj318D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Tijerina, Jorge Laucirica
Jul 21, 2014 -

Lexus of Winter Park responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose our dealership. Please feel free to contact us if you have any questions on your new purchase. Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

July 13, 2014

bad service!!!!! We had an appointment and was told the car we were buying would be set aside. We were driving with our family including 2 small children from another More

by shanad1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
alicia
July 12, 2014

Great service I'm somewhat late with this review, but better late than never. I'm always pleased with the great service and treatment I receive when I arrive to the More

by Panama12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron, Kevin Sinker
Jul 14, 2014 -

Lexus of Winter Park responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Kevin and Aaron and the rest of the team are assets to Lexus of Orlando and it is encouraging to hear that they impressed you by delivering our trademark knowledgeable and pressure-free service. All of the employees appreciate your loyalty. Feel free to call or stop by if there is anything else we can do for you. Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

July 10, 2014

Relaxing experience All interactions with staff were pleasant with everyone smiling, friendly and helpful. Wayne was helpful and listened intently to all complaints and More

by MadBuc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream & Tera Russo, Wayne Kerr
Jul 11, 2014 -

Lexus of Winter Park responded

Thank you for taking the time to leave us this terrific feedback! We want to create a friendly and pleasant atmosphere at our dealership and it is great to read your visit went so well. We’re thrilled to hear that Wayne was of such help and was so attentive during your visit. If you need anything else in the future, please do not hesitate to reach out to us at any time. Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

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