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Lexus of Winter Park

Winter Park, FL

3.9
1,362 Reviews

305 North Semoran Blvd

Winter Park, FL

32792

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1,362 Reviews of Lexus of Winter Park

July 22, 2014

My new car I went in for a used car Jorge was so friendly and very nice with my parents he made the process very easy and quick and help me get a great deal on More

by Woodro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Laucirica
Jul 23, 2014 -

Lexus of Winter Park responded

Congratulations on your vehicle purchase & thank you for selecting Lexus of Orlando. Your taking time to provide us your feedback is very important to us. We are very pleased to know that your Product Specialist, Jorge Laucirica, provided you with our "World Class Service"! All the best to you and your parents! Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

July 19, 2014

Just so professional friendly! I was taken care of so well. Such ice service. I am coming back! Am so happy with my new Lexus. The service team was so through. I loved the email More

by Pbj318D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Tijerina, Jorge Laucirica
Jul 21, 2014 -

Lexus of Winter Park responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose our dealership. Please feel free to contact us if you have any questions on your new purchase. Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

July 13, 2014

bad service!!!!! We had an appointment and was told the car we were buying would be set aside. We were driving with our family including 2 small children from another More

by shanad1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
alicia
July 12, 2014

Great service I'm somewhat late with this review, but better late than never. I'm always pleased with the great service and treatment I receive when I arrive to the More

by Panama12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron, Kevin Sinker
Jul 14, 2014 -

Lexus of Winter Park responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Kevin and Aaron and the rest of the team are assets to Lexus of Orlando and it is encouraging to hear that they impressed you by delivering our trademark knowledgeable and pressure-free service. All of the employees appreciate your loyalty. Feel free to call or stop by if there is anything else we can do for you. Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

July 10, 2014

Relaxing experience All interactions with staff were pleasant with everyone smiling, friendly and helpful. Wayne was helpful and listened intently to all complaints and More

by MadBuc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream & Tera Russo, Wayne Kerr
Jul 11, 2014 -

Lexus of Winter Park responded

Thank you for taking the time to leave us this terrific feedback! We want to create a friendly and pleasant atmosphere at our dealership and it is great to read your visit went so well. We’re thrilled to hear that Wayne was of such help and was so attentive during your visit. If you need anything else in the future, please do not hesitate to reach out to us at any time. Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

July 09, 2014

Simply the Best The service center is genuine, honest, and they have excellent PB&J. They treat you like a member of the Lexus family...Lexus is perfection. More

by SpencerVN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Micenko, Gary Gordon, Steven Persaud
Jul 10, 2014 -

Lexus of Winter Park responded

Your kind words and fantastic star-rating are greatly appreciated, Spencer! Family is just what you are, that is what we value and we make every effort to make our customers feel that way. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Please remember us whenever future auto needs may arise as our door is always open to assist you. Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

July 05, 2014

Complete satisfaction working with William I brought my RX in for work on the locking system, I explain this issue to William and a few other minor issues. He asked very detailed questions and More

by matt.logan.140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Tijerina
Jul 05, 2014 -

Lexus of Winter Park responded

Matt, Our sincere appreciation for your taking the time to confirm back to us your satisfaction regarding the servicing of your Lexus RX350 with Mr. Will Tijerina and our Service Team. We are committed to providing our guests with a “World Class Service” and based on your comments Mr. Tijerina made sure that is what you received! Thank you, from all of us, for your long term continued patronage! Warm regards, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

July 05, 2014

Positive Feeling I and my husband were looking for a luxury car and were sore by a day ago experience by another car dealership show room. But to my amusement we were More

by alkasrinivas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Laucirica
Jul 07, 2014 -

Lexus of Winter Park responded

Thank you so much for sharing such positive comments with us and we are so pleased to know that you experienced such a “Positive Feeling” during the purchase of your Lexus Vehicle. It is very important to us that you selected Lexus of Orlando to look for your vehicle and that Mr. Jorge Laucirica accomplished our united goal by providing you with our “World Class Service”! Sincerely, Rachel Webb Guest Relations Director Lexus of Orlando 245 Driggs Dr. Winter Park, FL 32792 800-317-3641 407-672-1402 Fax RWebb@lexusoforlando.com http://www.lexusoforlando.com

July 03, 2014

excelent service Mr Larry Ellis Jr was very professional, prompt and pleasant. He provided am outstanding customer service. Great experience, excellent service overal More

by Carlls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 07, 2014 -

Lexus of Winter Park responded

Thank you so much for taking the time to leave this wonderful review. Larry is a valuable member of our team and I am pleased to know that he was able to provide you with an outstanding customer service. We look forward to seeing you back again in the future! Take care. Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

June 27, 2014

Still can't believe it's ours! My wife and I actually went to look at a pre owned Lexus we saw on the internet. I called early in the morning, and spoke with Adrian, who said that More

by nivycart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian, Kenny Huang, Omar Mohamed
Jul 10, 2014 -

Lexus of Winter Park responded

Thank you for the wonderful review and for traveling from quite a distance to do your business. Congratulations on the purchase of your new vehicle! We are thrilled to hear that Adrian, Kenny, Dan and Omar have taken care of you and accommodated your needs and that our team provided you with one of the most pleasant experiences you’ve ever had! Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. Family is just what you are and we are very happy that you feel that way. Please remember us whenever future auto needs may arise as our door is always open to assist you. Rachel Webb Guest Relations Director Lexus of Orlando 800-317-3641

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