Lexus of Winter Park

I initially walked into just to test drive but I fell in love with my car and took it home same day. The team made everything so easy and everything was done in about 2 hours. Angelina read me well and foun love with my car and took it home same day. The team made everything so easy and everything was done in about 2 hours. Angelina read me well and found the perfect color combo and trim level for my needs. Chanlin and Jake made the buying process seamless and worked with me to get me to the number I wanted. 10/10 recommend!!! More

My experience here was amazing! ! Phi was my sales rep and was extremely honest and helpful and not pushy one bit. Then as we were thinking about buying the car we met Diana the sale ! Phi was my sales rep and was extremely honest and helpful and not pushy one bit. Then as we were thinking about buying the car we met Diana the sales manager and yet again extremely helpful and even was checking in on us because another customer was also looking at the same car and she wanted to make sure we had the opportunity first to buy it since we arrived first and last but not least Jacob with finalizing the purchase. I can’t be more happier with working with these 3 what a great team would 100% recommend them to anyone. More

Alex Hernandez in the service department is amazing! He took care of the issues with my car and kept me up to date throughout the process. He really went above and beyond. They have earned a customer fo He took care of the issues with my car and kept me up to date throughout the process. He really went above and beyond. They have earned a customer for life! Thank you More

This dealership is like visiting an upscale spa/club. Even the waiting area is over the top in amenities. Everyone we met was just first rate. I went to have my 9 month old 2022 RX 350 serviced and I le Even the waiting area is over the top in amenities. Everyone we met was just first rate. I went to have my 9 month old 2022 RX 350 serviced and I left with a 2022 NX350......now that's what I call good service and salesmanship. I can't say enough good things about Lexus of Winter Park Dealership. More

Steer clear of Lexus of Winter park if you are in Central Florida. I bought my first Lexus from a different dealer and they were outstanding at all aspects both pre and post sale. When I upgraded from my sed Florida. I bought my first Lexus from a different dealer and they were outstanding at all aspects both pre and post sale. When I upgraded from my sedan to my SUV, I made the mistake of purchasing from Lexus Winter Park. Each time I have service, the Winter Park location gives hassles about courtesy cars. Always left a bad taste since Melbourne provides courtesy cars every time happily. Fast forward to today and I’m here at Winter Park for my regular service. I didn’t ask for a courtesy car to avoid the recurring headache with that aspect. I do have a document with me that I need notarized, and it’s a car dealership, so there are numerous notaries on site. I took a walk to the sales department and inquired if it was possible to have their notary help me. You’d think I asked for them to build a nuclear missile because they just couldn’t believe I would have the gall to ask. Took 15 minutes for someone to come tell me “we just won’t do that for you”. I explained that I purchased a $60,000 vehicle here and it would seem that perhaps they were being short sighted. I asked to speak to the dealership manager who came out guns blazing that they DO have notaries on sight, but they simply will not even consider doing a courtesy for a customer. He also said just go somewhere else. I told him I definitely would including for any future auto purchase because it is ridiculous they have no customers in the showroom, but somehow, they cannot find courtesy to help a customer that patronized their business. Long and short, this is the worst managed dealership In Central Florida. If you are looking to just hand over money to a dealer that does not care and never will…buy here. If you are looking for a dealership that cares about you after the sale, go somewhere else cause these yokels don’t care past their commission check. More

Lorraine and Angelina was very efficient and helpfully with my RX350 sale, they do everything fast, thanks. Also they have a lot of options a good price in this car dealer. with my RX350 sale, they do everything fast, thanks. Also they have a lot of options a good price in this car dealer. More

I had a wonderful experience purchasing a used vehicle at this dealership. The process was stress free and pleasant. The staff went above and beyond and were super helpful. Lorraine, Charles, and Jacob gave this dealership. The process was stress free and pleasant. The staff went above and beyond and were super helpful. Lorraine, Charles, and Jacob gave me their full attention to all my car needs and made sure my first car buying experience was easy. Thanks again for the great service! I will certainly be a returning customer in the future! More

Excellent, quick and professional service. Great teamwork as well, thank you very much from the Molina and Paz family. Great teamwork as well, thank you very much from the Molina and Paz family. More

Best dealership I’ve ever dealt with! Excellent customer service, great people! Thank you to Chanlin and Brian for listening to my wants/needs and exceeding my expectations! Definitely re Excellent customer service, great people! Thank you to Chanlin and Brian for listening to my wants/needs and exceeding my expectations! Definitely recommend Lexus of Winter Park! More