Lexus of Woodland Hills

I want to thank Sherry Mac and Gus the general manager at Lexus of Woodland Hills. They dealt with the issue of my annex300 Lexus and worked with all the managers to resolve my problem with my car. They went Lexus of Woodland Hills. They dealt with the issue of my annex300 Lexus and worked with all the managers to resolve my problem with my car. They went beyond what they have to do and took care of me excellent. I'd like to thank them from the bottom of my heart for resolving everything and putting me at rest with my situation. Again thank you Lexus of Woodland Hills I will be a loyal customer to you. More

I have dealt with Sherri for many years and she has always provided me with excellent care. always provided me with excellent care. More

I had great experience with Service Department just recently. They update my software and that message does not pop up anymore. Farah Nassiri is the best!!! recently. They update my software and that message does not pop up anymore. Farah Nassiri is the best!!! More

I have had very good experiences with the service but this time it took long time for just a simple alignment. The agent explained that they were behind and I understand that but it took 4 hours with no this time it took long time for just a simple alignment. The agent explained that they were behind and I understand that but it took 4 hours with no update. I called 3 times to finally could talk to somebody!! Still I am not the one give you 1 or 2 stars. More

This dealership is very aggressive with text and phone calls even after I asked not to be contacted since I have purchased a car already from somewhere else. I came to the dealership after a call wit thi calls even after I asked not to be contacted since I have purchased a car already from somewhere else. I came to the dealership after a call wit this location and to test drive a car, after waiting for 20 minutes, I was told to come back since the car was in the shop Yet Carlos kept calling and texting from other phone numbers days and week after I kindly asked not to be contacted. This dealer is a joke and do not trust them with your information. More

Bought a pre-owned Lexus NX last May from this dealership and had the pleasure of dealing with Nikolay. He let us took our time to check, test drive the car then gave us all the important information we need and had the pleasure of dealing with Nikolay. He let us took our time to check, test drive the car then gave us all the important information we need to make our decision. There is no pressure whatsoever making a decision while dealing with him. He made sure we are comfortable and happy with our decision. This guy went above and beyond to make the experience a memorable one (in a good way). To the point where he went around the parking lot just to find us a pair of valve caps that are missing on the car that we just purchased (this is way past business hours). He truly went out of his way to satisfy every request, needs and expectations we had. The financing process with Sogol is the icing on top. She gave us all the options without any pressure and worked with us on some add ons we decided to get. Overall the best dealership experience by far. More

Good service Car was clean and service was on time Thank you. Ly for your help time Thank you. Ly for your help More

I took my Lexus 350H in for some warranty work. Everything went well from beginning to end. Everything went well from beginning to end. More

Jake made buying our new Lexus a pleasure. He was very friendly and knowledgeable. I walked out of another Lexus dealership because of the high pressure tactics they used. No one tried to he p He was very friendly and knowledgeable. I walked out of another Lexus dealership because of the high pressure tactics they used. No one tried to he pressure at Woodland Hill dealership just good professional friendly service. More