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Lexus of Woodland Hills

Woodland Hills, CA

4.8
716 Reviews

21701 Ventura Boulevard

Woodland Hills, CA

91364

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Showing 716 reviews

July 03, 2025

Jake made buying our new Lexus a pleasure. He was very friendly and knowledgeable. I walked out of another Lexus dealership because of the high pressure tactics they used. No one tried to he p More

by drjmini
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Handel, Tamer Askarieh
Jul 07, 2025 -

Lexus of Woodland Hills responded

Thank you for your fantastic review! We're thrilled to hear that Jake provided you with a friendly and pressure-free experience. We strive to make every customer's visit enjoyable, and your feedback truly means a lot to us. Enjoy your new Lexus! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

July 02, 2025

I have purchased five vehicles from Lexus of Woodland Hills since 2016 and every time I have had an amazing experience. Everybody treats me so well. Honestly, I’ve never had a problem ever with Lexus of More

by Simontoby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kami Steppes
Jul 03, 2025 -

Lexus of Woodland Hills responded

Thank you for your wonderful feedback! We’re thrilled to hear about your positive experiences with us. Your loyalty means a lot, and we’re here to make every visit as smooth and enjoyable as possible. Looking forward to seeing you again soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

July 01, 2025

One of the best car buying experiences I’ve had. They made it fast and efficient, finance manager was friendly and explained and answered all my questions. More

by byoungpark714
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Galileo Portillo, Jorge (Georgio) Reinoso, Jay Navard, Warren Nunn, Tina Guemiksizian, Anthony Polin, Armen Karapetyan, Christian Mader, Arman Chivichyan, Ryan Crook
Jul 02, 2025 -

Lexus of Woodland Hills responded

Thank you for your wonderful feedback! We're thrilled to hear you had a fast and efficient car buying experience with us. Our team is dedicated to providing exceptional service, and it’s great to know they met your expectations. Enjoy your new car! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

June 30, 2025

The service rep was wonderful. I appreciated her attention. However I was told by someone else when I scheduled my appointment that could have a loaner and I filled out the paperwo More

by devineg23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Jul 02, 2025 -

Lexus of Woodland Hills responded

Devin, Thank you for both your business and your feedback. We're glad that overall you are satisfied and we will be looking into what happened with the loaner vehicle, as we always want to make sure they're available to our guests. We hope that your Lexus is treating you well and we look forward to working together again in the future. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

June 14, 2025

Very good customer service. Ly Do has been taking care of my vehicles for many years. Thank you, Ly More

by Song
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly Do
Jun 16, 2025 -

Lexus of Woodland Hills responded

Thank you for your kind words, Song! We're thrilled to hear you’ve had great experiences with Ly. Providing excellent customer service is our priority, and we appreciate your loyalty over the years. Looking forward to continuing to serve you! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

May 07, 2025

Wishing to express my sincere gratitude to Ly Do. He's been taking care of my vehicle for many yrs now to my full satisfaction and peace of mind. Thank you Ly. More

by MH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly Do
May 08, 2025 -

Lexus of Woodland Hills responded

We’re thrilled to hear about your positive experience with Ly. It's great to know he’s providing you with the care and peace of mind you deserve. We appreciate your support and look forward to continuing to serve you! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

May 07, 2025

Very good customer service. Good price. We are very pleased with the new car and communication with the sales manager. Thank you Nikolai Oparin for your help. The best Lexus Dea More

by vub1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikolay Oparin
May 08, 2025 -

Lexus of Woodland Hills responded

We’re thrilled to hear you had such a positive experience with our team! Thank you for your kind words about our customer service and pricing. Enjoy your new car, and we look forward to assisting you again in the future! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

May 04, 2025

My wife and I recently purchased a RX 350h from Lexus of Woodland Hills on Sunday, April 27. We were assisted by Jay Navard, and we couldn’t be more pleased with the experience. Jay was exceptionally knowle More

by yongling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emilio Gonzales, Jay Navard
May 05, 2025 -

Lexus of Woodland Hills responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Jay made your car-buying journey enjoyable and stress-free. Congratulations on your new RX 350h! Your recommendation means a lot to us, and we look forward to seeing you again at Lexus of Woodland Hills! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

May 02, 2025

Sales men very helpful gets a good deal and the process very quick and easy. Will prefer to friends in the future. More

by Mr L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikolay oparin,
May 05, 2025 -

Lexus of Woodland Hills responded

Thank you for your feedback! We're thrilled to hear that our team made the process quick and easy for you. We appreciate your recommendation and look forward to serving you and your friends in the future! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

April 19, 2025

If your plan is to buy a car from this place and you want to tell the salesman you want to come by after work at 8p, only for this salesman to, not only tell you to not come by at 8p, but, in fact, he books More

by Bondservant4christ85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jay Navard
Apr 21, 2025 -

Lexus of Woodland Hills responded

While we definitely could have tried to be more accommodating, the vehicle was sold earlier in the day, so regardless of whether you had made it in at 8pm or the next morning, the vehicle was not going to be available. We understand your disappointment, but if there's another vehicle in our inventory that interests you, please contact General Sales Manager, Gus Briones at 818-616-6638 or gbriones@lexusofwh.com and he will be happy to assist you. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

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