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Lexus of Woodland Hills

Woodland Hills, CA

Overview
Reviews
4.7
759 Reviews
Call Dealership (855) 646-0101
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21701 Ventura Boulevard

Woodland Hills, CA

91364

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Showing 759 reviews

June 17, 2026

Did a good job before start the service? I requested to ROAD test then service provider gave me mechanic to ROAD test my complaint was front end noisy while sharp turning and go over the bu More

by LGapple2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Steinberg
Report | Print
June 14, 2026

Arturo, Victor and Cesar with Peter Marino assisted inspection of braking system. Victor and Cesar rode with me and explained car features very well. Loaner was provided. Great coffee machine. More

by debralynn2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor, Cesar
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Jun 15, 2026 -

Lexus of Woodland Hills responded

Thank you for sharing your experience! We're glad to hear that Arturo, Victor, and Cesar provided excellent assistance and thorough explanations. It's great to know you enjoyed the loaner and our coffee machine, too. Your feedback means a lot to us, and we appreciate your support! Regards, The Lexus of Woodland Hills Team

May 30, 2026

Amazing service provided by Hugo. Also the video report was amazing. Highly recommended this dealership. More

by Lovolikethewolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Apodaca
Report | Print
Jun 01, 2026 -

Lexus of Woodland Hills responded

Thank you for your wonderful feedback! We're thrilled to hear that Hugo provided you with amazing service and that you enjoyed the video report. Your recommendation means a lot to us. We look forward to serving you again! Regards, The Lexus of Woodland Hills Team

May 23, 2026

The process is prompt and without hassles. Free transport home and back to the dealership when the service was completed.. More

by Zignu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Report | Print
May 26, 2026 -

Lexus of Woodland Hills responded

Thank you for your positive feedback, Zignu! We're glad to hear that you found our service process seamless and appreciated the complimentary transportation. Making your experience convenient is our priority, and we’re delighted to know we met your expectations. We look forward to serving you again! Regards, The Lexus of Woodland Hills Team

May 17, 2026

Amazing Service! I appreciated the video and report of my service. Shout out to Brandon. My new service advisor.. it’s a two hour drive for service but with the le More

by janet.grabowski
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randon
Report | Print
May 18, 2026 -

Lexus of Woodland Hills responded

Thank you, Janet, for sharing your experience! It’s wonderful to hear that Brandon made such a positive impact during your visit. We’re delighted to know our service is worth the drive for you. Looking forward to welcoming you back for your future service needs! Regards, The Lexus of Woodland Hills Team

April 08, 2026

I came in for 10k Mike service and was short on time so wasn’t able to have the recall taken care of. Ly found a rental car for me so I was able to do service and recall handled. Always easy and efficien More

by wendyt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly Do
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Apr 09, 2026 -

Lexus of Woodland Hills responded

We're so glad to hear about your positive experience! It’s great that Ly was able to assist you with a rental car and ensure everything was taken care of efficiently. Your satisfaction means a lot to us, and we look forward to seeing you again! Regards, The Lexus of Woodland Hills Team

March 26, 2026

I received excellent service as always! Sergio Ramirez was professional, efficient, and made the entire process smooth. Thank you for another wonderful Lexus experience. More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ramirez
Report | Print
Mar 27, 2026 -

Lexus of Woodland Hills responded

Thank you, JR! We're thrilled to hear about your positive experience with Sergio. Our team is dedicated to providing exceptional service, and it's great to know we met your expectations. We look forward to seeing you again for your next Lexus experience! Regards, The Lexus of Woodland Hills Team

March 08, 2026

Excellent , prompt service with timely report and quick parts accessibility. So grateful for the positive experience! More

by Olgajberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Report | Print
Mar 09, 2026 -

Lexus of Woodland Hills responded

We're so glad to hear about your positive experience! Our team strives to provide prompt service and ensure everything runs smoothly. Your feedback motivates us to keep delivering exceptional service. Thank you for taking the time to share your thoughts! Regards, The Lexus of Woodland Hills Team

March 04, 2026

Great service Friendly people Everything was great No complains I love Lexus woodland hills Highly recommend getting a car here More

by Mm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramirz, Sergio
Report | Print
Mar 05, 2026 -

Lexus of Woodland Hills responded

We're so glad to hear you had a fantastic experience with us, Mm! Our team strives to provide excellent service, and it's wonderful to know you felt that. Thank you for your kind words and recommendation; we look forward to seeing you again soon! Regards, The Lexus of Woodland Hills Team

March 02, 2026

This is a fantastic place to get my car serviced. Thanks to Sherry, who always goes out of her way to make everything run smoothly. More

by Kagwera11005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Report | Print
Mar 03, 2026 -

Lexus of Woodland Hills responded

It’s wonderful to hear you had such a positive experience! Sherry truly goes above and beyond for our customers, and we’re glad her efforts made a difference for you. Your support means a lot to us! Regards, The Lexus of Woodland Hills Team

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