Back

Lexus of Woodland Hills

Woodland Hills, CA

4.8
711 Reviews

21701 Ventura Boulevard

Woodland Hills, CA

91364

Directions

By Type

Showing 711 reviews

February 17, 2023

I have been coming to Lexus of Woodland Hills for 23 years for service. Sherry ensures me that my car will be returned to me fixed and safe to drive. She is kind and thoughtful and I don't know what More

by kroppc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Feb 20, 2023 -

Lexus of Woodland Hills responded

It's been wonderful taking care of you all these years and we're so proud of Sherry for always ensuring you enjoy your visits! Thank you for choosing us, we look forward to many more years together. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

January 30, 2023

Service to replace radio antenna was thorough and cost was fair. My rep, Farah Nassir,i was very attentive to my every concern and questions, and I could not speak more highly of her. When I picked up More

by taxpro1040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Farah Nassiri
Jan 30, 2023 -

taxpro1040 responded

Great service Dept. Personnel very attentive and friendly !

Jan 30, 2023 -

taxpro1040 responded

Very satisfied!

Feb 20, 2023 -

Lexus of Woodland Hills responded

We're very happy to see our team did a great job replacing your antenna and your vehicle looked as good as new when you picked it up. Thanks for sharing your experience and please let us know should you ever need anything else. We're here to help. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

January 19, 2023

I received excellent service. Andy my service advisor was very honest and professional. I would recommend this dealership. More

by Romerocjesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy in service
Jan 19, 2023 -

Lexus of Woodland Hills responded

We take pride in providing quality service and we couldn't be happier that Andy provided you with just that. Thank you so much for choosing us here for all of your Lexus needs. We appreciate this 5-star review and we look forward to seeing you here at your next visit. Hope all is well. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

January 19, 2023

I received the common use car salesman pitch horrible experience I attempted to negotiate and drove from Long Beach to Woodland Hills for nothing big waste of time. More

by Tony Esparza
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Nikolai
Jan 19, 2023 -

Lexus of Woodland Hills responded

Tony, We're disappointed you were dissatisfied with your experience, but we do not negotiate on pre-owned vehicles. Each pre-owned vehicle has one competitive price. Our Clear Price pricing program is designed to make the customer experience better. You can learn more about this pricing program here https://www.lexusofwoodlandhills.com/clear-price-lexus-of-woodland-hills.htm and should you like to discuss this pricing program or anything else further, please feel free to contact me. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

January 14, 2023

Always professional and willing to help. The staff has made owning a Lexus and servicing it as easy as possible. More

by Ebordo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria and Faraha, Laurence Beerman
Jan 16, 2023 -

Lexus of Woodland Hills responded

Thank you, Ebordo! We look forward to always providing you with 5-star service! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

January 10, 2023

Great service from Sherry Mak and the team at the dealership. Timely and accurate cost estimate. More

by L
Recommend Dealer
Yes
Employees Worked With
Ly Do, Sherry Mak
Jan 11, 2023 -

Lexus of Woodland Hills responded

L, it's so nice to hear that Sherry and our team provided you with a quick and easy visit! Hope to see you again! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

January 04, 2023

The service associate Shery is very helpful and efficient ! Great experience! My battery just got dead on Decembre /31 in the morning! I got my car back in early afternoon! Great team! More

by Ensieh
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sherry Mak
Jan 05, 2023 -

Lexus of Woodland Hills responded

We are ecstatic to hear that you had an enjoyable experience here at Lexus of Woodland Hills. Please let us know if we can help you with anything else. Regards, Sean Fortier General Manager sfortier@lexusofwh.com

January 03, 2023

They took care of me quickly and did a beautiful job Fixing the car and washing it and handing it over to me and beautiful condition More

by Sculptrss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Jan 03, 2023 -

Lexus of Woodland Hills responded

We thrive on positive feedback from all our guests and are so happy to hear you had a memorable experience. Can't wait to see you again soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

December 15, 2022

Great service and customer friendly - detailed explanation of repairs to be done after looking at the problem. Giving alternate suggestions. More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly Do, Sherry Mak
Dec 15, 2022 -

Lexus of Woodland Hills responded

Thank you for your stellar rating! We're so happy to hear our team ensured you were taken care of! We appreciate your business & look forward to serving you again soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

November 25, 2022

Excellent service every time I visit the dealership. Since I don't live close by I tried another Lexus dealership -didn't work.You guys are the best.Hector provided great customer service.See you guys i More

by laleiandds
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Nov 28, 2022 -

Lexus of Woodland Hills responded

Thank you for your stellar rating! We're so happy to hear our team always ensures you're taken care of! We appreciate your business & look forward to serving you again soon! Regards, Sean Fortier General Manager sfortier@lexusofwh.com

...
11
...